))
Welcome to the Healthy as Tech Talks — a series of conversations that focuses on the greatest challenges plaguing the world of healthcare today and how organizations are using patient-centric solutions, processes, and technologies to overcome those issues and create thriving workplaces and better patient experiences. Hear from healthcare transformation experts at Optimum Healthcare IT — ServiceNow’s healthcare partner of choice — along with industry experts and practitioners revolutionizing ...
…
continue reading
Healthcare IT leaders are facing a critical decision: Is it time to move on from their traditional virtual desktop infrastructure? With rising costs, licensing frustrations, and a growing push for cloud-first strategies, many organizations are eyeing Microsoft’s Azure Virtual Desktop (AVD) as a modern alternative. However, with Azure Virtual Deskto…
…
continue reading
AI is spreading rapidly across healthcare, and without the right guardrails, your organization could be one prompt away from a serious breach. As a healthcare IT leader, are you confident you know where AI is being used across your organization? Do you have the proper safeguards to keep data secure, patients protected, and compliance in check? In t…
…
continue reading
Why Epic Is Urging Healthcare To Use This Tool To Fight Ransomware In this episode of Healthy as Tech, Curtis Hendrick, Senior Vice President of Cloud & Digital Transformation at Optimum Healthcare IT, sits down with Matt Dinger from AWS to discuss why Epic is urging healthcare organizations to adopt an Isolated Recovery Environment (IRE) to fight …
…
continue reading
1
Healthy as Tech Episode 9 - Finally, Your Healthcare Data Headaches Solved With ServiceNow
50:17
50:17
Play later
Play later
Lists
Like
Liked
50:17
Healthcare organizations invest thousands of dollars in tools to help them better control their data and gain deeper insights. But what if the most powerful data tool you could leverage was right under your nose? In this episode of Healthy as Tech, Natalie Tollefson, Sr. Director of Customer Success at Optimum Healthcare IT, sits down with Terri Mi…
…
continue reading
1
Healthy as Tech Episode 8 - Baptist Health CIO Shares His AI Secrets
45:44
45:44
Play later
Play later
Lists
Like
Liked
45:44
If you're a healthcare CIO, you're probably feeling the heat to adopt AI — but where do you even begin? In this episode of Healthy as Tech, Natalie Tollefson from Optimum Healthcare IT sits down with Aaron Miri, SVP, Chief Digital & Information Officer at Baptist Health, and Michael Peter, Chief AI Architect at Thinkgen.ai, to discuss how healthcar…
…
continue reading
Implementing and running an enterprise EMR system like Epic is no easy feat. As EMR leaders, how do you make it easier for clinicians to get IT support, efficiently manage enhancement requests, and test and deploy Epic updates with high accuracy and audit-proof documentation? In this episode of Healthy as Tech, Natalie Tollefson and Louie Gomez fro…
…
continue reading
1
Healthy As Tech Episode 6 - If I Have Workday, Why Do I Need ServiceNow? (Ask Stanford Health Care)
58:21
58:21
Play later
Play later
Lists
Like
Liked
58:21
What if implementing ServiceNow and Workday wasn’t an either-or question for healthcare leaders but a both-and? Every healthcare department relies on its own familiar system to accomplish tasks. Yet, without a way to connect these systems, organizations face communication breakdowns, redundant and inaccurate data, and poor end-user experiences. Wha…
…
continue reading
1
Healthy As Tech Episode 3 - How To Complete Epic Testing in Weeks, Not Months
40:29
40:29
Play later
Play later
Lists
Like
Liked
40:29
In healthcare, when the topic of EHR test management comes up, you can almost feel the tension in the room. Anyone who has experienced this process knows it can involve months of sorting through spreadsheets, pulling internal resources, and disrupting operations. In this Healthy as Tech talk, we’ll be answering questions, including: Does Epic test …
…
continue reading
1
Healthy As Tech Episode 5 - How To Manage CMMS Work Orders in 2 Clicks On Your Mobile Device
46:13
46:13
Play later
Play later
Lists
Like
Liked
46:13
How can biomed technicians solve on-the-floor device issues when their tools and data live at their desks? How can they make submitting work orders simple for busy clinicians so that malfunctioning devices don’t go unreported? The answer? Seamless (and compliant) work order management on mobile devices. Natalie Tollefson, Senior Director of Custome…
…
continue reading
1
Healthy As Tech Episode 4 - How Top Health Systems Are Using GenAI to Wow Employees
52:40
52:40
Play later
Play later
Lists
Like
Liked
52:40
In the world of healthcare, where employee burnout and staff shortages are on the rise, HR leaders are under a lot of pressure to keep up with employee needs. Additionally, they’re told they must adopt generative artificial intelligence (GenAI) to increase efficiency. Can GenAI actually help improve employee experiences and workplace culture? If so…
…
continue reading
1
How a Major Health System Modernized HR Operations in 8 Weeks
37:15
37:15
Play later
Play later
Lists
Like
Liked
37:15
How do you get nearly 13K employees from three recently acquired hospitals up and running on one HR delivery system in two months? This is the question Tampa General Hospital (TGH) — one of the nation’s largest healthcare systems — found itself asking. In the throes of a merger, TGH needed to find a way to quickly implement HR service delivery (HRS…
…
continue reading
1
How to Tackle Healthcare’s Greatest Operational Complexities with ServiceNow
46:24
46:24
Play later
Play later
Lists
Like
Liked
46:24
What is operational complexity costing your healthcare organization? In the first episode of our Healthy as Tech Talk series, Optimum Healthcare IT’s Sr. Director of Customer Success Natalie Tollefson and Enterprise Architect Brian Maguire sat down to discuss the greatest operational challenges holding healthcare organizations back today. They also…
…
continue reading
Welcome to the Healthy as Tech Talks — a series of conversations that focuses on the greatest challenges plaguing the world of healthcare today and how organizations are using patient-centric solutions, processes, and technologies to overcome those issues and create thriving workplaces and better patient experiences. Hear from healthcare transforma…
…
continue reading
