How can biomed technicians solve on-the-floor device issues when their tools and data live at their desks? How can they make submitting work orders simple for busy clinicians so that malfunctioning devices don’t go unreported?
The answer? Seamless (and compliant) work order management on mobile devices.
Natalie Tollefson, Senior Director of Customer Success, Louie Gomez, Chief Technical Architect, and Shelby Johns, Clinical Engineering Business Process Consultant from Optimum Healthcare IT, discussed how biomedical and clinical engineering teams can streamline their work for greater efficiency, user experience, and compliance adherence.
In this Healthy as Tech talk, we discussed:
The greatest challenges and risks healthcare organizations face around inefficient device management.
Practical solutions to streamline work orders, manage device inventory and maintenance schedules, and ensure compliance with regulatory standards.
How the ServiceNow CDM mobile app simplifies the work order and device management process.
This was an insightful conversation filled with real-life examples, practical steps, and demonstrations on how to transform your clinical device management process.
If you want to learn more about how Optimum Healthcare IT’s ServiceNow CDM mobile app can help your organization, visit our ServiceNow webpage or send us a message to connect.