Unboxing OD is your personal guide to understanding Organizational Development, led by seasoned practitioner Kenneth Pearson. As Co-Founder of Pearson & Pearson LLC and creator of Live a Haiku Life, Kenneth distills decades of consulting experience into practical insights about organizational change. Each episode breaks down essential OD concepts – from change models to systems thinking, from group dynamics to strategic interventions. Through examples drawn from Kenneth's field work, you'll ...
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Welcome to WO Voices, a podcast series from Women In Optometry, featuring women ODs and others who talk about some aspect of practice, business, career choices, family, volunteer interests, leadership in the profession and more. Hosted by WO editor Marjolijn Bijlefeld, WO Voices is a chance to share ideas within the WO community and beyond. It’s another platform to bring women’s voices in the profession to the fore. If you’d like to join us on a podcast episode, we’d love to hear from you.
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In this series, international coach, Zoltán Csigás, interviews global leaders in the coaching sciences and explores meaningful research topics, trends and new frontiers ahead of the coaching profession. ONCoaching’s mission is to strengthen the scientific foundations of coaching and to enhance the credibility of this profession by bringing listeners closer to the voices who are spearheading the development of helping professions. The guests of the series come from the international scene of ...
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Dr. Harbir Sian is an award-winning optometrist based in Vancouver, Canada. In The 20/20, Dr. Sian interviews guests from various backgrounds and industries to share their struggles and successes. Guests include business owners, entrepreneurs, world-class athletes, media personalities, medical professionals, and more. Through conversations with these guests, Canada's number 1 optometry podcast brings clarity to business, entrepreneurship, and eyecare. Dr. Sian also shares his personal experi ...
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This podcast channel includes the content of ten main reading from SS ( school and society) textbook. This podcast is hosted by two main speakers including Heng Huysang ans Ty Muuoyhuoy. The content of the podcast is mainly discussed with our understanding and perspective toward the reading, so we might make mistakes unintentionally or misunderstand some parts of the content. I hope that everyone will not mind our mistake and forgive us in case anyone feel offense toward our podcast. Thank y ...
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Boomtank Business Show with Carolyn Cole | Where Business Success And Happiness Meet
Carolyn Cole |Global Business Consulting/Coaching|Entrepreneur | OD Consult
Welcome to the Boomtank Business Show podcast. You'll hear business, success and happiness advice from top business executives, business owners and leading professionals. What’s important is YOU. That means interviewing experts who also focus on self-improvement, confidence, motivation, modern productivity and those big self pieces, you need to build your life, business or career. Remember - personal, business and professional success should always meet happiness. Now let’s grow your life, b ...
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Eric Miller: Plan, Don't Sweat, Your Student Loan Payments
18:53
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18:53Co-owner of Econologics Financial Advisors Eric Miller understands the financial burden of optometry school—and he's here to help new ODs manage their debt with confidence. Juggling one or more loans while launching your career can feel daunting, but Miller offers practical, sustainable strategies for managing it all.…
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Episode 17: From Idea to Impact - Designing Strategic, Human-Centered Interventions
11:10
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11:10What separates a one-time workshop from an intervention that actually changes the way people work together? In this episode of Unboxing OD, we explore what it really takes to design effective Organizational Development interventions - those that align with strategy, honor the human experience, and create lasting movement in the system. Kenneth Pear…
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Creating Connection: Bringing Mindfulness Into Patient Conversations
15:06
15:06
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15:06Dr. Maples explains how patient feedback—including not feeling rushed, being listened to and receiving clear explanations—inspired her to deconstruct what makes an eye exam feel meaningful. She shares how mindfulness and reflexive listening can help providers build trust, improve outcomes and reduce burnout. The goal, she says, is to help more pati…
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Episode 16: The Power of Storytelling in Organizational Development
9:08
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9:08Storytelling isn’t just a soft skill - it’s one of the most powerful tools OD practitioners have to navigate complexity, build trust, and move people through change. In this episode of Unboxing OD, Kenneth Pearson explores how stories can transform the way organizations engage with change, strategy, and culture. You’ll get a quick overview of how t…
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Marketing Expert: Google Algorithm Changes, Optimizing Your Website for SEO, Training Your Staff for Success - Tyler Kemp, Marketing 4ECPs
56:52
56:52
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56:52Have you noticed the recent changes in Google's search? Have you seen the AI tool that shows up when you search? It's handy for the person doing the search. But how does it affect your business? In this episode, I chat with Tyler Kemp, who is a marketing expert and account manager specializing in marketing for the eyecare industry. Tyler is known f…
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Episode 15: The Flow of Five Tiers - Seeing the Whole System
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13:40What happens when we pause, zoom out, and ask: What are we really building? In this special episode of Unboxing OD, host Kenneth Pearson introduces The Flow of Five Tiers - a reflective, systems-based framework for understanding how real change happens inside organizations. Rather than offering another top-down model, this episode presents a fresh,…
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Optometry Student Perspective on Board Exams, Scope Expansion, and Studying in the US - Nyah Miranda and Ewan Kelly
35:10
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35:10With so much change in the geopolitical landscape and in the world of optometry, it is natural that many current and prospective optometry students may be worried about studying in the United States. In this episode, I sat down with two current students at the New England College of Optometry, Nyah Miranda and Ewan Kelly, about their journey as pre…
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Episode 14: Building Trust & Credibility as an OD Practitioner
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10:20Trust and credibility aren’t just nice-to-haves in Organizational Development - they’re foundational. In this episode of Unboxing OD, we briefly explore how OD practitioners can build influence without formal authority, create psychological safety within teams, and turn resistance into opportunity. Through the story of Devon, a new internal OD spec…
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How to Navigate Student Debt, Do We Need More Optometry Schools, and How Much Should Industry Be Involved in Education - Dr. Howard Purcell: President and CEO of NECO
47:26
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47:26Dr. Howard Purcell is one of the most well-known names in the optometry community. From his vast experience working in industry (from Johnson & Johnson to Essilor) and now his role as the President and CEO of the New England College of Optometry, Dr. Purcell truly is an influential figure in the industry. In this episode, I had the pleasure of chat…
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Episode 13: A Day in the Life - The Key Responsibilities of an OD Professional
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12:37What does a typical day look like for an Organizational Development (OD) practitioner? The short answer: there’s no such thing as typical. In this episode of Unboxing OD, we walk through the real-world responsibilities of OD professionals - how we move from deep diagnosis to intentional intervention, build strategic trust with leadership, navigate …
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Optical Sales Expert: "The Big Lie We Were Told in School", "It's Not About How Smart You Are", "Marketing Is Everything" - Conor Heaney
1:15:22
1:15:22
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1:15:22Conor Heaney is an optometrist based in the UK who has mastered the business and marketing side of his business. His practice - which happens to be located in a large, old bank building - generates over $2 million dollars in revenue while only running one exam lane and despite Conor having completely stepped away from patient care himself. Sounds t…
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Episode 12: Followership - The Unsung Power Behind Great Leadership
10:53
10:53
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10:53What if the key to better leadership ... is better followership? In this episode of Unboxing OD, we’re flipping the script and turning our attention to a concept that’s often overlooked but absolutely essential - followership. We’ll explore what followership really is (and what it’s not), how it plays a vital role in organizational success, and why…
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Jade Coats, OD, FAAO, of Rogers, Arkansas, wants patients to feel like she's in their corner, inside and outside of the exam room. She's ready with a list of resources to help patients who need some emotional support as caregivers or patients undergoing treatment. Being empathetic, she says, costs her no additional time but creates mountains of goo…
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What is the biggest regret you have in your life? Is it something you said? Something you did? That time you lost your temper? Or perhaps is it something you didn't do? An opportunity missed? In this Eye2Eye episode of The 20/20 Podcast, Harbir shares his thoughts on regret... what causes it and what we can do to avoid it. The answer is to be bold …
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Re-Launching a Viral, Global Eyewear Brand - Katherine Cousins, CEO QUAY Optical
39:49
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39:49QUAY Australia was started in the music festival scene, as brand to bring art, music, and eyewear together. In its first decade, QUAY grew to become a popular, global brand that could be seen on the faces of countless celebrities around the world. While QUAY initially began as direct to consumer sun brand, the company is now re-launching as an opti…
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Episode 11: Systems, Ethics, Balance, & Growth - The OD Practitioner Mindset
14:58
14:58
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14:58What does it really mean to think like an OD practitioner? It’s more than just knowing frameworks or designing interventions - it’s about embracing complexity, seeing organizations as interconnected systems, and balancing business outcomes with employee well-being. It’s about making tough ethical decisions with integrity and navigating change with …
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Dr. Amy Moy: Strengthening the Collaborative Care Model in Optometry
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18:59Interprofessional collaborative practice involves health care providers from different specialties working together beyond traditional referral models. "It's not just referring someone out and saying you're working with them, but actually working with those professions to bring the best outcome for the patient," says Amy Moy, OD, FAAO, CPCO, FNAP. …
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Behavioral Binocular Vision Expert: "People Think It's All Magic", "BV Docs Are Being Protective", "Traditional Optometry is Only Treating the Symptoms"" - Dr. Amrit Bilkhu
1:11:42
1:11:42
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1:11:42What if you were told that what you learned in optometry school was wrong? What if you learned about ways to treat your patients that not only different, but sometimes the opposite of what your training has taught you? Would you be open to these new ways? Would you be skeptical? Dr. Amrit Bilkhu is a residency trained, behavioural Optometrist based…
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Eye2Eye: Passion is Not Enough to Succeed
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12:54
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12:54We all know that passion is important. We've been told to find what we are passionate about in our work. Successful entrepreneurs romance about how passionate they were about the idea that sparked their growth. But what happens a few years... a few months... sometimes just a few days into the process... When things start to get hard, mundane, borin…
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Episode 10: What Does an Organizational Development Professional Actually Do?
12:09
12:09
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12:09In this episode of Unboxing OD, we’re pulling back the curtain on a question that’s fundamental yet often misunderstood: What does an Organizational Development (OD) professional actually do? Today, we’re diving into the core responsibilities of OD professionals - diagnosing organizational health, designing targeted interventions, facilitating chan…
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How Can Three Frogs Help You Become More Efficient And Build Your Business? - Dr. Brianna Rhue
55:24
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55:24Dr. Brianna Rhue is the owner West Broward Eyecare, co-founder of Dr. Contact Lens, and self-proclaimed Pop Tart (that last one makes sense if you've met Dr. Rhue in person or if you've heard her speak before). In her second appearance on The 20/20 Podcast, Dr. Rhue helps us better understand how we can be more intentional about our interactions wi…
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Episode 09: Leading with Purpose - The Connection Between Leadership & Management (Bonus Episode)
11:50
11:50
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11:50Leadership and management - two words often used interchangeably, yet they play distinct and complementary roles in shaping organizations. In this special episode of Unboxing OD, we explore how leadership and management work together to drive sustainable success. This episode holds particular significance as part of my graduate coursework at Nation…
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Dr. Julie Poteet: Is Photobiomodulation Coming to Your Practice?
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15:31Julie Poteet, OD, MS, CNS, FONS, says that a new FDA-approved therapy, photobiomodulation, for treating dry aged-related macular degeneration (AMD), could be a game-changer for optometrists and patients. For those with a family history of AMD, the implications of this new therapy are especially important. Genetic predisposition plays a role, but en…
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Ask Not What Your Profession Can Do For You... - Dr. Martin Spiro, CAO President
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59:50Ask "what can I do for my profession?" Dr. Martin Spiro, current President of the Canadian Association of Optometrists, joins the podcast to discuss some of the most pressing topics that are at the forefront of optometry in Canada. Dr. Spiro had just returned from the Optometric Leadership Forum in Ottawa, which is an event held by the CAO to bring…
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Dr. Brianna Rhue: Doctor, You're the Shark
23:10
23:10
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23:10Brianna Rhue, OD, FAAO, FSLS, wears two hats—practicing optometrist and co-founder of Dr. Contact Lens. In a 23-minute podcast, she reminds both doctors and sales reps that they are the “sharks” in the industry, holding the key to patient relationships. Through The Eye Pitch Book and her “three-frog strategy,” she encourages better communication be…
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Veganism, Nutritional Disinformation, and Holistic Medicine - Dr. Matthew Nagra, ND
43:38
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43:38Dr. Matthew Nagra is a doctor naturopathic medicine, a staunch believer in the benefits of a vegan diet, and a defender of scientific integrity. A brief scan of Dr. Nagra's Instagram page will tell you he is dedicated to sharing helpful nutritional information that is back by science. In the process, he has found himself fighting back against the m…
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Episode 08: From Silence to Strength - How OD Practitioners Encourage Psychological Safety in the Workplace
10:24
10:24
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10:24Imagine a workplace where people feel safe to speak up, share ideas, admit mistakes, and challenge the status quo without fear of judgment or retaliation. That’s the power of psychological safety, and it’s not just a nice-to-have - it’s a critical factor in an organization’s success. But creating this kind of culture doesn’t happen by accident. It …
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Dr. Barnett and Dr. Gill: The Importance of "Eye-giene"
16:29
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16:29Melissa Barnett, OD, FAAO, FSLS, FBCLA, an internationally recognized expert in eye care, and Tanya Gill, OD, founder of We Love Eyes, discuss cosmetic eye product safety, the downside of false eyelashes and talking eye hygiene with your patients on this episode of WO Voices.By Jobson Healthcare
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Doctor/Patient Psychology, Advanced Treatments For Neuropathic Pain, Entrepreneurial Success - Dr. Claudine Courey
1:02:36
1:02:36
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1:02:36Dr. Claudine Courey is the founder of Eye Drop Shop, which has become one of the leading online retailers for eyecare products in Canada and the USA. She is also a clinical expert in specialty contact lens and dry eye. In this episode, we discuss what has changed in Claudine's professional and personal life in the past few years; how she balances f…
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Episode 07: Leading the Way - How Leadership Defines the Success of Organizational Development
11:12
11:12
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11:12Leadership isn’t just a title - it’s the engine that drives Organizational Development. In this episode of Unboxing OD, we explore why leadership is the single most important factor in determining whether OD initiatives thrive or fade away. We introduce real-world examples, from Netflix’s commitment to culture to Uber’s early missteps, showing how …
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Episode 06: More Than Words - Aligning Culture and Strategy for Real Impact
10:23
10:23
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10:23Culture and strategy - two forces that shape every organization. But what happens when they’re not aligned? In this episode of Unboxing OD, we explore the powerful intersection of culture and strategy, breaking down how these elements must work together to create lasting success. We’ve all seen organizations with ambitious strategies that fall flat…
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Surviving a Hurricane, Developing a Business Partnership, Trusting Your Faith - Dr. Ryan Corte
50:15
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50:15Dr. Ryan Corte is an optometrist, entrepreneur, and a well-known presence in the eye care industry who is based in North Carolina. Ryan had been working as a co-owner in two sub-lease optometry practices in Charlotte, when a new opportunity arose for them to expand their business to Ashville, NC. Suddenly, Ryan and his wife were posed with the deci…
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Dr. Amy Moy: Social Determinants of Health and Culturally Safe Care
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18:32Social determinants of health, collectively, are "all the non-medical elements that shape somebody's daily lives that affect and influence how they experience and access health care," says Amy Roan Moy, OD, FAAO, CPCO, FNAP, an adjunct associate professor of clinical optometry at the New England College of Optometry. In this 19-minute podcast, she …
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Episode 05: From Metrics to Meaning - Evaluating OD Success
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13:21
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13:21Success in Organizational Development isn’t always easy to define. Unlike tracking sales or profits, OD measures impact in areas like engagement, retention, and culture - elements that often resist easy quantification. In this episode of Unboxing OD, host Kenneth Pearson unpacks the art and science of measuring OD success. From leading indicators l…
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Scope Expansion: Is it Really Expand or Die? What Is Optometry Asking For? - Dr. Evelyn Lo and Dr. Sarah MacIver
59:35
59:35
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59:35The profession of optometry in Canada is at cross-roads. Down one path, we see governments reducing fees, other professions encroaching on our territory, and corporate entities lowering the value of the services we provide. Down another path, we have the opportunity to fight for increased scope, the opportunity to provide better access to care to o…
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Should Optometrists be Allowed to Do Surgical Procedures? Who is Opposing Scope Expansion? - Dr. Shaina Nensi, Dr. Sophia Leung
1:06:09
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1:06:09Scope expansion is a hot topic in main areas of the medical world. When one profession gains the rights to provide certain types of care, it often means they are encroaching on another profession's territory. But that expansion can often benefit thousands (if not millions) of patients. So, not surprisingly, there are often heated battles for these …
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Dr. Lauretta Justin: How to Own Your Goals This Year
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20:53
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20:53On a 50th birthday trip to Paris, Dr. Lauretta Justin, founder of CEO of You and Optometry Divas, planned a photo shoot that led to her writing a book about practical yet inspired goal-setting. Listen to her tips here and download the book for more guidance.By Jobson Healthcare
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Episode 04: The OD Practitioner - Detective, Architect, & Culture Shaper
12:47
12:47
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12:47What exactly does an Organizational Development (OD) practitioner do? You’ve seen them in action—or maybe just heard about them—but their role often feels elusive. In this episode of Unboxing OD, Kenneth Pearson demystifies the role of the OD practitioner, peeling back the layers to reveal how these professionals guide organizations toward long-ter…
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Episode 03: Communication - The Heartbeat of Organizational Success
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8:59Effective communication is the foundation of every successful organization, but it’s often easier said than done. In this episode of Unboxing OD, Kenneth Pearson tackles the art of organizational communication—breaking down why it’s more than just talking, emailing, or sharing updates. Join us as we explore: Why communication isn’t about saying mor…
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The Top 5 Episodes of 2024 - Remote Optometry, Myopia Management, Revolutionary AMD Treatment, Sustainability in Bali, Dry Eye Deep Dive
45:28
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45:282024 has was an incredible year for The 20/20 Podcast. From interviews on remote eyecare to AI to revolutionary new treatments - there has been so much to learn about the evolution of the industry. In the final episode of 2024, we review the TOP 5 episodes of the year. These are the episodes that were downloaded the most on Apple and Spotify and vi…
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Episode 02: The Human Side of Change - Keys to Leading Successful Transitions
9:19
9:19
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9:19Change is inevitable, but managing it effectively is where the real challenge lies. In this episode of Unboxing OD, Kenneth Pearson dives into the key components of change management that can make or break any initiative. Drawing on his experiences in the workplace and including a listener’s question about a chaotic tool rollout, Kenneth unpacks wh…
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Women's Leadership Conference Speakers Share How They Unleash Their Inner Leader
20:26
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20:26Three female ODs spoke at the Women In Optometry Leadership Conference, called "Leadership Unleashed," held during the American Academy of Optometry meeting in Indianapolis, Indiana, in November 2024. Hear how Jade Coats, OD, FAAO; Essence Johnson, OD, FAAO, Dipl ABO; and Mila Ioussifova, OD, CNS, FAAO, FOWNS, have tapped into their inner leader at…
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One Of The Most Specialized ODs In Myopia And Ortho-K In The World: 'Myopia Is An Axial Length Disease', 'Prevent Future Diseases Instead Of Reacting To Them' - Dr. Sherman Tung
37:47
37:47
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37:47Join us for an episode with Dr. Sherman Tung, one of only 150 optometrists globally with an FIAOMC Fellowship and a leading expert in Myopia Control Treatment. Dr. Tung shares his journey to building a successful myopia management practice in Vancouver, revealing how the Topcon MYAH played a crucial role in his growth. He offers valuable insights a…
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Episode 01: Introducing Organizational Development - The Human-Centered Approach
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7:43Welcome to the first episode of Unboxing OD! In this episode, we dive into the foundational concepts of Organizational Development, exploring what it is, why it matters, and how it aligns people, processes, strategy, and culture to create thriving workplaces. Whether you're new to OD or looking to understand how it can transform your organization, …
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From Rep to Owner: An Optical Industry Entrepreneurial Journey - Joe Sabel, Western Optical
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43:45Joe Sabel started his career in the optical industry as a sales rep for Essilor. But his career took a quick turn (ultimately for the better) thanks to some blunt feedback he received from a client early on. From that moment, Joe decided he was going to become more than a salesperson, he wanted to become a resource from everyone he dealt with in th…
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Dr. Kara Foster: Rx for Independence: Drop Insurance
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18:40In this episode, Kara Foster, OD, of EyeCare for You, in Apex, North Carolina, recounts how she made the decision two years into practice to stop accepting vision and medical insurance payments. Her direct-care model can serve as an illustration of how women ODs can practice creatively and achieve financial independence and balance. Hear more about…
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Dry Eye and Nutrition Expert: Showing Patients Their Demodex Mites, Vitamin D for Eye Health, Importance of the Gut Microbiome - Dr. Mila Ioussifova
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44:32From spinning autologous serum and measuring Vitamin D levels in-office to showing patients live demodex mites under a microscope, Dr. Mila Ioussifova is taking dry eye treatments to new heights in her practice. In addition to being one of the foremost dry eye experts in America, Dr. Mila is also a trained and certified nutrition specialist. In thi…
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Dr. Melissa Barnett and Amy Gallant Sullivan: How Old Is That Mascara?
21:39
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21:39Melissa Barnett, OD, FAAO, FSLS, FBCLA, and Amy Gallant Sullivan, founder of Eyes Are the Story optocosmetics, take a look at the habits that can undermine healthy eyes when it comes to skin care and cosmetics. Listen to their practical tips about replacing cosmetics and what to do and avoid when it comes to beauty products, as well as resources to…
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Going Viral, Working with Industry, and Finding Work-Life Balance - Dr. Alexa Hecht
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31:32Dr. Alexa Hecht has built a huge presence online, she created valuable industry relationships, and she is working towards becoming a partner in a busy optometry practice... all this in the first 3 years of her career! In this episode, Dr. Hecht shares her journey from optometry school to creating success in her career. We discuss the "why" of socia…
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Eyecare Industry Expert: AI's Role in Eyecare, ECPs Should Focus More on Retail, Eyecare Has an Identity Crisis- Pierre Bourre
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46:05Pierre Bourre is an eyecare industry expert with over 30 years experience. From working as an licensed optician to overseeing the entire national sales team at Essilor Canada, Pierre has seen the industry from many different angles through many different periods. In this episode, we discuss how the industry is changing, what are some opportunities …
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