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The Retail Podcast

The Retail Podcast

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Welcome to The Retail Podcast – the go-to podcast for anyone passionate about thriving in the fast-paced world of retail. Whether you’re running a store, managing a team, creating the next big thing in retail tech, or just curious about what’s next in the industry, you’ve come to the right place. Each episode, we bring you the inside scoop on the latest trends, game-changing technologies, and inspiring stories from retail leaders who’ve been there and done it. We’re not about fluff – just ac ...
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ostman is a podcast focusing on the issues around culture, art and society in the postdigital era. Postman interviews and discusses with artists using code, electronics or digitality in interesting way. Furthermore, postman interviews researchers and other people focusing on the research of digital culture and society.
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Returns are costing retailers nearly $900 billion annually—and the problem is accelerating. In this episode, Sender Shamiss, CEO and co-founder of ReturnPro, joins The Retail Podcast to expose the operational chaos, financial impact, and future-facing solutions around retail returns. We explore why returns are no longer a back-office issue—but a st…
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Step backstage at the NRF APAC Big Show 2025 with Ryf Quail, Managing Director at Comexposium, as he reveals the powerful growth, strategic decisions, and transformative experiences shaping retail across Asia-Pacific. Ryf shares candid reflections from NRF APAC 2024, dives into what's driving the 2025 agenda, and highlights unique regional retail t…
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Didier Mattalia, co-founder and CEO of Trust-Place, joins Alex on The Retail Podcast to explore how digital passports transform traceability and customer relationships post-purchase. Discover how luxury and premium brands across fashion, home furnishings, electronics, and mobility are leveraging digital passports to authenticate products, engage cu…
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Global expansion means speaking your customers’ language, not just translating words but capturing your brand’s unique voice. Bryan Murphy, CEO of Smartling, joins The Retail Podcast to unpack how AI-driven localization transforms content strategy, boosts global SEO, and dramatically reduces costs and complexity. Learn why automated, on-brand trans…
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In this episode, David Gomez Cardona steps into the studio to discuss his global journey in e-commerce, logistics, and digital transformation. He highlights how Kingfisher—parent company of B&Q, Castorama, Brico Dépôt, and Screwfix, continues to strengthen its omnichannel approach. David describes the evolution of customer expectations, from ultra-…
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Matt Bradley, Founder and Director of the Retail Technology Show, joins Alex to share the behind-the-scenes story of growing one of the UK’s leading retail events. Discover why Matt believes retail gatherings must go beyond exhibitions—they should entertain, educate, and inspire. He reveals the strategic move to London’s Excel Centre, the decision …
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Richard Fisher, part of Holland & Barrett’s design team, joins Alex from The Retail Podcast to explore a new era of store design. They discuss how to infuse “showbiz and punk” energy into store layouts, the crucial role of community spaces, and what it takes to make every visit memorable. Richard reveals why Cardiff’s upcoming massive refit could r…
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Join Alex from The Retail Podcast in conversation with Mark Wheeler (Storyblok) and Jason Hoolsema (CIO, NRF) on how a headless CMS revolutionized one of the world’s largest retail shows—enabling rapid content creation, seamless personalization, and a better experience for attendees. Description In this special episode of The Retail Podcast, host A…
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💡 Can scent trick your brain into tasting flavors? In this special Shoptalk Europe partnership episode of The Retail Podcast, Lena Jüngst, Co-Founder & Co-Inventor of air up®, shares how neuroscience, innovation, and product design are revolutionizing hydration. Lena will also be at Shoptalk Europe in Barcelona (June 2-4, 2024)! 📢 Don’t miss Shopta…
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📢AI is transforming retail from supply chain to customer experience. In this episode, Jane Cheung, Global Research Leader at IBM, shares insights from a study of 5,000 executives on how AI is being embedded across retail operations. 00:00 - Welcome & Introduction 02:15 - AI Investment Trends in Retail 05:30 - AI’s Impact on Supply Chain & Operation…
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Join us for a conversation with Michelle Evans, Global Lead for Retail and Digital Consumer Insights at Euromonitor, as she reveals the top five digital trends that will transform retail in 2025. In this episode, Michelle discusses: • Rebuilding Consumer Trust: The shift toward micro and nano influencers and the role of social media in establishing…
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In this episode, Keith Nealon, CEO of Bazaarvoice, dives into how brands can leverage user-generated content (UGC) and artificial intelligence (AI) to boost consumer trust and drive retail success. Discover how sustainability, ethical practices, and innovative AI tools are reshaping the consumer journey—from product discovery to purchase. Tune in f…
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Discover how generative AI is revolutionizing retail. NVIDIA’s Azita Martin Vice President and GM of AI for Retail, CPG and QSR Director of AI & Cynthia Countouris, NVIDIA’s director of product marketing for retail discuss multimodal AI, virtual shopping assistants, and supply chain optimization. Learn how businesses are leveraging AI to boost prod…
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Get an insider look at Shoptalk 2025 with Sophie Wawro, Global President of Shoptalk, and Joe Laszlo, Head of Content US. Discover how this year’s groundbreaking initiatives—The New Market and Shoptalk LUXE—are redefining retail. Learn about the attention economy, luxury retail trends, and what’s shaping the future of customer engagement. 📌 Highlig…
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Join us as we dive into Tesco’s groundbreaking supply chain solution, Transcend, with CEO Oliver Ward. Discover how data-driven tools, streamlined operations, and customer-centric strategies are reshaping retail globally. Learn how retailers can scale online operations, optimize fulfillment, and stay competitive in today’s evolving market.…
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In a rapidly evolving business landscape, supply chains are facing unprecedented challenges. The transformation is not only driven by technological advancements but also by the need to adapt to shifting global dynamics. In this article, we'll discuss the critical factors that are shaping the future of supply chains and how organizations can thrive …
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Discover how Deliveroo’s Product Director, Paul Wilkinson, is shaping the future of retail innovation. From drone delivery and AI in grocery stores to the evolving customer demand for quick commerce, Paul shares insights from his experience at Tesco Labs, Amazon, and Deliveroo. Learn how technology, data, and customer-first strategies are transform…
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In this episode, Michel Spruijt, President of Brain Corp, discusses how robotics and AI are addressing challenges like labor shortages and inventory management in retail. Learn how automation is creating consistency and efficiency across store operations. What You’ll Learn in This Episode: Why robotics adoption is critical for retail success. How B…
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Join Molly Robins, founder of Molly's Market, as she shares her journey from a personal health crisis to building a thriving Canadian gluten-free and vegan bakery. Discover how her brand is revolutionizing allergen-friendly treats, scaling a CPG business, and prioritizing clean-label ingredients. A must-listen for foodies, entrepreneurs, and indust…
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Explore how Saddleback Leather founder Dave Munson and BigCommerce’s Melissa Dixon craft an authentic e-commerce experience that keeps customers coming back. From storytelling that builds brand loyalty to BigCommerce tools that simplify the customer journey, this episode dives into the strategies driving Saddleback Leather’s online success. Discove…
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In a recent Retail Podcast interview from Groceryshop, Hans Fischmann, VP and GM of nCountR, shared insights on how the company is reshaping in-store retail media through data-driven digital signage. Fischmann explained that nCountR’s platform enables retailers and advertisers to personalize messages for customers, effectively blending physical sho…
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Albertsons Media Collective is redefining how retail media drives success by connecting brands with over 100 million loyal consumers across 2,000 stores nationwide. Leveraging data-driven insights, they cultivate deep customer relationships that translate into sustainable growth for partner brands. Michelle Weiskittel, Head of Media, Creative, and …
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In an era of rapid digital transformation, retailers face unprecedented challenges and opportunities. Jay Topper, Chief Customer Officer at fabric, shares invaluable insights on the current state and future of e-commerce platforms. Topper emphasizes the significance of cloud-native, composable platforms in today's retail environment. fabric, built …
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Grocery Shop and Shoptalk: Pioneering Retail Innovation with a Global Lens With the grocery and retail industries undergoing rapid transformation, industry leaders are converging for Grocery Shop and Shoptalk Fall, two flagship events led by Sophie Road, the President of both events. These gatherings are not just an exploration of retail’s future b…
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Event that was mentioned by Eric: https://tradebeyond.com/events/2024-global-sourcing-day/ The Future of Retail Supply Chains: Insights from TradeBeyond Navigating the Future of Retail Supply Chains: Insights from Eric Linxweiler In an era of rapid change and increasing complexity, retail supply chains are evolving at an unprecedented pace. Eric Li…
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Retailers leveraging AI must prioritize responsible practices to maximize benefits and minimize risks. This approach ensures customer trust, regulatory compliance, and operational efficiency. Full report can be found here Artificial intelligence revolutionizes retail operations, from supply chain to customer engagement. However, its power demands r…
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The Power of Resilience: Natalia Horvath's Journey from Corporate to Purpose-Driven Entrepreneurship In the fast-paced world of retail, adaptability and resilience are key to success. Natalia Horvath, award-winning marketer and founder of TEDx Coolhaven Women, embodies these qualities as she transitions from corporate leadership to purpose-driven e…
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For listeners eager to dive deeper into the nuances of leveraging real-time feedback in the retail sector, a comprehensive guide awaits at RetailNews.AI. The article, "How to Embrace Real-Time Feedback," offers an in-depth exploration of strategies, benefits, and real-world applications of instant feedback systems. Discover actionable insights and …
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In an illuminating discussion on the Retail Podcast, Nick Patrick, Co-Founder and CEO of Radar, sheds light on how his company is reshaping the retail industry through advanced geolocation services. Radar, self-described as the all-in-one location platform, has emerged as a cornerstone in the retail sector, offering solutions that bridge the digita…
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In an enlightening conversation at the NRF, Meghan Stabler of BigCommerce outlined the transformative impact of their platform on the retail industry. BigCommerce, known for its enterprise-level e-commerce solutions, is propelling brands and retailers into the future with a modern, composable tech stack designed to meet the dynamic needs of both B2…
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Find out more: Here With 25 years of global retail experience as a practitioner (Lids, Marshalls, Hit or Miss), an industry analyst (AMR Research), a strategy consultant (IBM), and a software leader (Salesforce), he is no stranger to the industry and the challenges retailers face. Rob is also a frequent industry speaker and a member of NRF’s Digita…
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In a fascinating interview at NRF 2024, Barry Padgett, CEO of Amperity, sheds light on the burgeoning role of data unification in the retail sector. As we delve into this topic, it's clear that the future of retail is inextricably tied to how effectively businesses can manage and utilize customer data. For more information www.retailnews.ai…
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The integration of Generative AI (Gen AI) in retail, as discussed by Paul Winsor of Snowflake, is setting a new course for the industry. His insights, rooted in a deep understanding of retail and data analytics, highlight the transformative power of AI, extending beyond conventional machine learning. Essential Data Strategy for AI Integration A key…
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At the forefront of the National Retail Federation's vibrant conference, Mike Micucci, CEO of Fabric, shared a compelling vision for the retail industry's future. With Fabric's emergence as a key player in commerce technology, Micucci's insights are not just predictive; they are shaping the future. Seamless Omnichannel Experiences During the NRF's …
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The dawn of a new era in retail emerges, marked by the pervasive influence of Artificial Intelligence (AI) and a relentless focus on enhancing customer experiences. As gleaned from the insights shared at a recent retail conference, AI is no longer a futuristic concept but a present reality, revolutionizing retail in unprecedented ways. At the heart…
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In a recent interview, Joe Shasteen from Retail Next provided a comprehensive analysis of Black Friday and Cyber Monday trends in the U.S. retail sector. Retail Next, a technology platform, uses advanced analytics, primarily from in-store cameras, to generate traffic data for brick-and-mortar stores, providing invaluable insights into consumer beha…
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In this enlightening episode, we delve into the transformative power of retail lighting with Stefan Ståhl VP of Lighting & Kristian Renström Head of Lighting at ITAB, a leader in creating innovative store environments. Discover how strategic lighting not only enhances the customer experience but also boosts sales significantly. ITAB Official Websit…
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In this enlightening episode, we delve into the transformative power of retail lighting with Stefan Ståhl VP of Lighting & Kristian Renström Head of Lighting at ITAB, a leader in creating innovative store environments. Discover how strategic lighting not only enhances the customer experience but also boosts sales significantly. Links to ITAB: ITAB …
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In this compelling episode, we speak with ITAB's leading figures, Leandro Blanc and Chris Bright, about the future of retail. From customer guidance to high-value item protection and breakthroughs in self-checkout fraud prevention, they share invaluable insights into ITAB's mission to redefine the retail landscape. Join us as we explore the balance…
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Embark on an exhilarating exploration with the Co-Founder & CEO of Dr. Wills! Learn how Liam White, transitioning from investment banking, brought innovative alterations to the condiment world. 🌟 Discover Unexpected Inspirations: Unearth the unforeseen spark that ignited the creation of Dr. Wills. It's a tale that's enlightening for all aspirants! …
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🎙️ Special 3-Part Episode Alert! 🎙️ The evolving landscape of retail is facing one of its most significant challenges yet! U.S. giants like Target, Wal-Mart, and Home Depot grapple with the ever-growing issue of inventory shrinkage - costing the industry a staggering $100 billion, a number that has doubled since 2015. But the dilemma doesn't stop t…
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🚀 MUST-LISTEN: New Podcast Episode with Sarah Engel from January Digital! 🎙️ Why tune in? Here are the top reasons: 1. The Evolution of Marketing: TikTok vs. Facebook/Instagram(Meta) Dive deep into the critical transition from traditional to digital marketing and how it has shaped the industry today. Learn from real-life challenges and experiences!…
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🎙️ The Retail Podcast Presents: Unlock the Power of Seamless Collaboration and Elevate Customer Experience with cCONNECT Communication Tool 🚀 Join us as we delve into a fascinating interview with Dirk Callaerts, Retail Technology Business Development expert, as he unveils the game-changing C.Watch communication tool. Discover how C.Watch revolution…
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Get ready for a jolt of inspiration as I share a sneak peek into a captivating conversation I had with Pierluigi Gusmani at Euroshop 2023. Pierluigi's transformative approach to retail lighting is not just enlightening but invigorating, making our podcast interview a must-listen! In the whirlwind of the event, Pierluigi's unique perspective was a b…
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🎙️ Welcome to another illuminating episode of The Retail Podcast, where we connect you with the retail industry's thought leaders. Our latest episode features an engaging conversation with none other than Caila Schwartz, Director of Consumer Insights and Strategy, Retail & Consumer Goods at Salesforce. In a world where the retail landscape is rapid…
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