Larry Robinson, CPO of Bright Plan and Salesforce veteran, unpacks how to balance data with gut instinct in product leadership. From hiring dilemmas to prototyping emotional reactions, he reveals why sometimes the "soft" skills of intuition and storytelling outpace spreadsheets. Hot takes on why your next MVP should prioritize passion over precisio…

Etie Hertz, CEO of Loris.AI, breaks down how AI isn’t replacing humans - it’s unlocking superpowers for customer service teams. From analyzing 100% of customer conversations to predicting emerging issues before they blow up, he reveals how enterprises can turn empathy into a scalable strategy. Plus, why chatbots are headed for commoditization and t…

Andres Glusman, experimentation expert and former Meetup product leader, unpacks why 89% of experiments fail - and why that’s a good thing. From redesign pitfalls to balancing data with intuition, he shares hard-earned lessons on turning failure into explosive growth. It’s not about running more tests, but smarter ones. Timestamps & Segments 00:01:…

Evie Brockwell unpacks why 92% of PMs are crispy-fried – and why "just meditate more" isn't the answer. We dissect toxic sprint culture, ADHD-friendly boundary hacks, and why treating burnout like a product churn problem might save your sanity (and your career). 🕒 Timestamps 00:02:28 - The Burnout Recipe High-driven PMs + chaotic orgs = guaranteed …

Melissa Perri drops truth bombs about why most companies fail at AI integration, how legacy giants self-sabotage innovation, and why "slapping AI on it" is the fastest way to irrelevance. Timestamps & Key Moments 05:59 – AI: Innovation vs. Lipstick on a Pig Why QuickBooks is losing to startups like Digits. Melissa’s rule: If AI doesn’t make the pro…

Forget corporate utopias—John Cutler spills the real tea on why work sucks and why we are messy. On "organized anarchies," why 50% of your team is checked out, and how to turn chaos into strategy. Perfect for you if you are tired of performative frameworks. Timestamps & Key Moments 00:00 - Intro to the Chaos John’s AI-generated roast sets the tone:…

CJ Gustafson (ex-PWC tech CFO, finance provocateur) unpacks how tariffs and economic chaos are gutting SaaS valuations, why AI budgets are CEOs’ midlife crisis splurges, and how to recession-proof your product strategy. Timestamps & Key Moments 00:00 - Tariffs: The SaaS Killer You Didn’t See Coming $1.8T wiped from global equities overnight (worst …

John Zeratsky, co-creator of the Sprint Method and VC partner at Character, spills the tea on why "vision-driven" startups often fail, how to validate hypotheses before burning cash, and why your pitch deck needs more grit than glitter. Cue the rapid prototyping, competitor smackdowns, and hot takes on AI hype. Timestamps 00:00 – Intro: John’s jour…

Why building opinionated products is the future, why skipping MVPs in established markets works, and how AI will reshape customer onboarding. When I met Srikrishnan Ganesan for the first time, he impressed me with his original framing of what it means to find (and refind) product-market fit constantly. Timestamps 02:23 – From SMB to Enterprise: Sca…

What’s up with the disconnect between product teams and business goals? Why vibes won't pay the bills, and how product teams can avoid the "elephant graveyard" of low-impact work. If you've ever wondered how to align your work with business outcomes - or why your CEO might be the "support worker of the board" - this one's for you. Chapters with Tim…

Connecting your work to business outcomes is a phrase we hear more and more in product and growth. Here's how Mackenzie Hughes and Tara Goldman from Goldhue lay it out and why we can't sleep on this anymore. Chapters with Timestamps 00:00-05:30 Meet the "Therapist for Type A Product Leaders" and the "Ops Whisperer" Tara Goldman's journey from VP of…

Ross Pomerantz (aka Corporate Bro) pulls back the curtain on turning sales cringe into viral gold. The ex-Oracle SDR turned B2B comedy king reveals how he monetizes corporate absurdity, why "scalable AI solutions" make audiences snooze, and how to survive when algorithms decide your career. Contains NSFW cold call stories, LinkedIn rage-bait truths…

Adam Fishman, interim SVP of New Products at Mozilla, shares insights on zero-to-one product development, killing unsustainable projects, and navigating AI’s impact on B2B SaaS. He breaks down Mozilla’s stage-gating process for innovation, the challenges of balancing ambition with practicality, and why distribution often trumps product in today’s c…

Lidia Oshlyansk reflects on navigating decades of tech evolution - from webmaster days to AI - and shares tactical advice for product operatives. Drawing parallels between today’s AI boom and past shifts (web/mobile revolutions), we talk about transferable skills (negotiation, systems thinking) over fleeting tools, debunks "future-proofing," and ad…

From streamlining user research to improving cross-functional alignment, Tal Raviv shares practical tips for PMs to embrace AI without fear. The key? Start small, experiment often, and use AI as a thought partner - not a replacement. Whether it’s summarizing transcripts, building custom assistants, or leveraging tools like ChatGPT and Notion AI, th…

Senior Scientist Julia Chantin unpacks how cognitive biases and flawed feedback loops sabotage learning—and why SaaS leaders need to care. From debunking misconceptions (like why “proving” someone wrong often backfires) to the power of embodied learning, Julia reveals how diverse perspectives and physical interaction drive breakthroughs. Learn acti…

The amazing Emily Kramer talks with me about B2B Marketing, the rise and fall of influencer marketing, and the challenges of navigating the 2025 social media noise. What does the future of marketing look like while everything changes so rapidly? takeaways Influencer marketing is becoming less effective. Sound Bites "The death of channels might be m…

Kris Rudeegraap, Co-CEO of Sendoso, talks about Sendoso’s journey from plg to sales-led back to plg and what all of this has to do with personal branding in B2B marketing. Why is Sendoso betting on physical advertising channels like gifts and direct mail as a provider, and what does he see the future of getting attention from the market looking lik…

“The only time where I saw all the VPs align is when they all hated the CEO” Why do we keep getting organizations wrong? How should you think about your team, the team of teams, and the organization you’re in? Our five principles of organizational design and how to navigate growth and scaling challenges, particularly in startups. takeaways Growth s…

The evolution of sales models, the critical role of customer success in driving revenue, and the responsibilities of C-level executives in fostering cross-functional collaboration with Harini Gokul, CCO @ Entrust, from a first principle perspective. The challenges of implementing product-led sales strategies and the importance of simplifying metric…

We explore the rising significance of interactive demos in B2B SaaS. How these demos serve as a bridge between potential buyers and products, improving all relevant pipeline numbers. The evolution of demo technology, the role of Gen.AI in enhancing demo creation, and the shifting dynamics of the sales process towards a more self-service model. How …

Teresa Torres offers a rare sneak peek behind the curtain of how she runs her business. How can you maximize your chances when you’re reaching out to people like us who have limited attention to go around? What is our pricing strategy for what we do, and how did we come up with it? How does Teresa’s demand generation differ from Marty Cagan's or mi…

Why is it so difficult for most companies to shift gears after reaching product market fit? Why can’t we just keep doing what made us successful? Francesca Cortesi shares with me insights on the difficult journey from finding product market fit to getting to an IPO. We particularly explore the details of Hemnet, a Swedish B2B2C SaaS marketplace and…

The pervasive issue of layoff anxiety in the tech industry, particularly in the wake of COVID-19, overvaluation and the rise of AI. Dr. Joan Palmiter explores with me the importance of networking and personal branding as essential tools for job security and career advancement. Are multiple income streams and optionality realistic to mitigate the fe…

The nuances of executive communication and the importance of building buy-in for ideas with Wes Kao. The role of credibility, understanding bandwidth in conversations, and strategies for framing discussions to enhance clarity and reduce cognitive load. De-risking strategies to avoid surprises and the significance of celebrating good decision-making…

Kristi Faltorusso, a CS executive and coach, joins me in this high-energy conversation about customer success-assisted onboarding, alignment, and the dreaded realities of cross-functional working with product & sales. We explore effective onboarding strategies, the importance of aligning customer success with product development, and the necessity …

Founder-led sales done well has a lot of power especially in product-led companies. Tadas Labudis shares his experiences with founder-led sales and how it helped him build confidence in the product and himself. How to embrace your vulnerabilities and the importance of leaving a positive impression in sales interactions while getting insights you wo…

Maranda Dziekonski on the evolving landscape of customer success, the importance of driving value for customers, and owning revenue outcomes for a function that traditionally never has. Like product. Why the traditional role is shifting to a more integrated approach and how this works when “the sale never ends” We discuss the complexities of custom…

What is driving a company's value in 2024? How do we identify and copy trends that work until they don’t anymore? Why is product-led growth no longer a differentiator but becoming a table stake fast? Why is everyone suddenly providing a pipeline from product, marketing, sales, and customer success while the only way that most companies measure pipe…

Vincent Pierri interviews me (Leah Tharin) about my journey into public speaking, particularly within the tech industry. How I found a platform, overcame stage fright, and built confidence. How does it feel to speak to different audience sizes? How do you train this muscle? And where do memes fit into our dry tech industry? Why is building a brand …

Learnings from the transition from B2C to B2B in the fintech space focus on what can be carried over and what not. Forming behavioral habits and the challenges of building a sustainable business model while addressing the social determinants of financial health were just a few topics in this fascinating episode I recorded with Erin Papworth. The co…

The importance of vision, careful pivots, and the balance between innovation and optimization. Her concept of a vision is, to me, one of the very few that I think is actually cutting through the noise and has an impact aside from the cookie-cutter frameworks we had so far. It’s beyond processes over mere goal-setting in achieving long-term success …

We discuss the complexities of change management, the importance of direct communication, and the evolving dynamics of workplace relationships vs in the past. How to build trust within teams, the significance of clarity in roles, and the challenges of hiring in today's market, particularly for executive positions. What’s the difference between real…

The dynamics of leadership in product management, the importance of a low-hierarchy organization, the challenges of founder mode, and the balance between control and empowerment. Data in product management, the limitations of traditional tools, and the future of product management with AI. Takeaways Founders often struggle with letting go of contro…

Summary The branding experts Shannon Deep and Kevin Lee dig into exploring the multifaceted nature of brand measurement and strategy. Misconceptions surrounding brands and risks associated with brand decisions, the importance of aligning brand strategy with business goals, and the challenges faced by founder-led brands in maintaining their identity…

Ami Vora, CPO at Faire, brilliantly lays out a lot of concepts about how she views senior leadership: How to build a strong bench of performers, balancing authenticity and urgency. How do you make yourself care about boring topics and find joy in work? Why feedback loops and building team connections become more important as an organization scales.…

Cringe Marketing, Dogfooding, and the limitations of Hubspot and Salesforce with Austin Hay, the Co-Founder of Clarify (CRM). I talked with Austin on the rise of superficial marketing tactics and what they do to the importance of building a strong brand. We discuss why Product Managers cannot ignore Marketing anymore and the value of good dogfoodin…

If you spend money on paid ads, chances are that you’re being taken advantage of. The biggest providers do it to you because they can and they optimize their systems more and more towards it. Rand Fishkin and me discuss the challenges and limitations of paid advertising, the role of AI in marketing, the importance of organic initiatives and why you…

John Cutler on the challenges of scaling and operating a collaborative product organization. We discuss different mental models for how different functions work together as teams and why it’s important to clarify and document the operating model, especially during times of growth, turnover, or changing strategies. John talks about the concept of sc…

Summary Pedro Góes, the founder and CEO of InEvent, discusses with me the challenges and strategies of selling to enterprise clients in the event tech industry. Why in-person interactions and relationship-building can’t be beat by pure self-serve. The value of certifications and how they contribute to higher retention rates. He shares insights on t…

What is the role of product managers in the age of AI and the potential impact of AI on roadmapping and expectation management? Janna Bastow, CEO & Co-Founder ProdPad / Co-Founder of Mind the Product, shares her perspective on how AI is just another tool that can help product managers synthesize feedback and speed up certain aspects of their job. W…

When is PLG just a fad? Vijay Iyengar, Senior Director of Product at Mixpanel discusses with me about the misconceptions around PLG and the role of analytics in driving business growth and why first principles is in our field the only thing we have. Do PM’s really need to have a basic understanding of data and how it is stored and analyzed with LLM…

Laura Schaffer, VP Product Growth @ Amplitude shares her experience of launching a self-serve paid plan and a free plan at Amplitude, a sales-led organization. We discuss the changing landscape of selling, the power of self-serve product experiences, and the expectations of users. The conversation also delves into the tensions between sales and sel…

Summary Activation and aha moments in product growth with Henrique Cruz, Head of Growth at Rows.com. How to find the right activation metric that predicts retention and how to iterate on the onboarding flow to improve activation. Examples of activation metrics and the challenges of tracking and improving activation. The importance of branding, the …

Summary Guillaume Cabane and I discuss the future of marketing and the role of humans in a landscape dominated by AI and automation. We’re talking about what does drive marketing and sales teams, and how their future will look like. The conversation touches on topics such as product-led growth, market penetration, and the role of content marketing …

Summary Kristen Berman, the Co-Founder of Irrational Labs discusses with me the psychology behind decision-making, the importance of understanding human behavior in product design, and the limitations of traditional research methods. We are exploring the challenges of balancing friction and value in user experiences, the role of context in shaping …

Summary Kyle Pursell, the Head of Growth Optimization at Shopify, talks about impactful business strategies for growth. What is the challenge of moving upmarket, and the role of product-led growth in driving this success. And why cross-functional collaboration in growth initiatives is often undervalued. We also talk about the different paths to get…

Summary In the second conversation with Kieran Flanagan, SVP Marketing at Hubspot we talk about how we see AI really being used in tech and not just being a flashy thing you use once. From Sales, to Marketing to Product. Where are we today and where is all of this going? The conversation explores the role of AI in strategy, the potential for AI-dri…

Dennis R. Mortensen is a serial entrepreneur and the founder of LaunchBrightly, which makes money by automating the most annoying things in our work lives (through AI). We talk about why it’s important to own your own data set for competitive advantage and the misconception that successful entrepreneurs should become investors. Dennis refuses to do…

Summary I talked with the amazing Andrew Ettinger from Appen about community-led growth in enterprise sales, the importance of cross-functional understanding, and the transformation of content and community in the sales process. We are also diving into the impact of AI on the industry and the need for cross-functional understanding and collaboratio…