If you're passionate about creating better, more fulfilling workplaces, you'll get lots of inspiration and ideas from organizational psychologist Sanja Licina, PhD and aspiring leader, Guille Santana, and their conversations with a variety of guests with remarkable experiences.
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QuestionPro Workforce Podcasts

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Building Trust & Culture at Blue Cross Blue Shield Association with CHRO Lynn Merritt
31:02
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31:02On this episode of Empowering Workplaces we welcome Lynn Merritt, CHRO at Blue Cross Blue Shield Association. Lynn shares with us how she’s creating a culture of trust, transparency, and inclusion across a huge network of community-focused healthcare organizations. With 20+ years in healthcare HR, she shares the ups and downs of piloting initiative…
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Closing the Skills Gap with AI, a Conversation with the Founders of SkillsBridge
47:26
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47:26In this episode of Empowering Workplaces, we chat with the founders of SkillsBridge AI: Koushik Gupta, Piyush Mathur, and Akesh Agrawal about their innovative platform that helps companies bridge skill gaps using AI. Learn how organizations can motivate employees to upskill, embrace Gen AI, and create a future-ready workforce. Don’t miss insights o…
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Balancing Ethics and Innovation: Avoiding ‘Creepy Analytics’ with Dr. Salvatore Falletta
52:36
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52:36HR analytics holds exciting potential to drive success for both organizations and employees. But as technological advancements reshape the workplace, the rise of HR analytics has sparked concerns about privacy, ethics, and the risks of a quantified employee agenda. In this episode of Empowering Workplaces, Dr. Salvatore Falletta, a renowned thought…
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Practical Advice on How to get Ahead in Business as a Likeable Badass
42:38
42:38
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42:38In this episode of Empowering Workplaces, we welcome Dr. Alison Fragale, renowned psychologist, professor, and author of Likeable Badass: How Women Get to the Success They Deserve. Dr. Fragale shares advice on ways women in particular can achieve professional success. In particular she talks about building confidence, overcoming biases, and embraci…
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Jumpstarting Your Workplace Culture with Eric Stone
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35:34In this episode of Empowering Workplaces, we’re talking with Eric Stone, speaker and author of “Jumpstart Your Workplace Culture,” to explore the critical elements of employee engagement and high performance. Eric shares insights from his career journey and his book, offering practical strategies for leaders to foster a positive and productive work…
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The Power of Grace Notes: Showing Appreciation and Love with Andrea Driessen
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34:58We are honored to have Andrea Driessen, a renowned message strategist and TED speaker, join us. Andrea, known for her impactful TEDx talk, “The Profound Power of Gratitude and Living Eulogies,” shares her insights on grace notes—living tributes that show appreciation and love in our daily lives. In the episode we explore how these simple yet profou…
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Radical Humility: Urs Koenig’s Guide to Being a Badass Leader and a Good Human
39:47
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39:47In this episode of Empowering Workplaces, we sit down with Urs Koenig, a military peacekeeping commander, ultra-endurance champion, keynote speaker, and bestselling author of Radical Humility: Be a Badass Leader and a Good Human. Urs shares his unique journey from academia and athletics to military peacekeeping and leadership coaching. He explains …
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Elevating People Analytics with Ian OKeefe
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35:42In today’s episode, we’re thrilled to welcomeIan OKeefe, Founder and CEO of ikona Analytics. With a stellar career leading people analytics teams at some of the world’s most iconic companies, such as Amazon, JPMorgan Chase, and Google, Ian brings unparalleled insights into advancing people analytics strategies. Whether you’re new to people analytic…
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Transforming Workplace Culture with Wellbeing Initiatives
37:59
37:59
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37:59In this episode we’re joined by Melis Abacıoğlu, the visionary founder and CEO of Wellbees, to explore the pivotal role of employee wellbeing in shaping organizational culture. While investing in employee wellbeing feels like the right thing to do morally, sometimes it’s not as easy to get sufficient manpower or budget to make a real difference. In…
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Creating Big and Sustainable Change Inside Organizations with Enrique Rubio
38:11
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38:11In today’s episode or Empowering Workplaces, our special guest Enrique Rubio, top 100 HR influencer and founder and head of global community, talks about the evolving landscape of company cultures and some of the positive changes that we have seen in recent years.While the pandemic had a positive impact on some employee experience programs, we’re s…
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How to Create a Culture Where Employees Speak Up with Stephen (Shed) Shedletzky
37:09
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37:09Today on Empowering Workplaces we are joined by Stephen (Shed) Shedletzky, founder of Shed Inspires and the celebrated author of “Speak Up Culture.” Shed is an igniter, speaker, and master facilitator who as a part of his career trajectory had also worked on Simon Sinek's team for over a decade.In this episode, we talk about the importance of psych…
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Why Having Trust in the Workplace Is Critical, and How We Can More Effectively Build It
36:34
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36:34In this episode of Empowering Workplaces, we talk about the importance of trust in the workplace with one of our favorite thought leaders, Dan Riley, co-founder of RADICL. We believe trust is the foundation to good relationships at work, do you agree?If you do, this episode has found you for a reason, because we are in a bit of a crisis. Based on r…
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Tips on How to Effectively Shape Remote Work Policies
39:49
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39:49We are joined by Mine Dedekoca, Chief Happiness Officer at Happy Work Studio to talk about how organizations can better navigate the transition between remote, hybrid, and in-office models. Mine sheds light on crucial considerations, recognizing that the shift is not merely about where we work but fundamentally about how we work.Whether your organi…
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Powerful Ways We Can Listen to Our Employees, With Stephanie Murphy, PhD
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32:07Stephanie Murphy, PhD, has built an outstanding reputation in the field of Employee Listening by always pushing the boundaries in the ways she connects with, and listens to employees. With over a decade of experience working with large organizations, Stephanie shares her journey from analyzing employee listening data at Dell Technologies to a more …
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How to Build an Integrated Framework for Workforce Listening with Richard Rosenow
35:43
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35:43In this episode of Empowering Workplaces, we talk with Richard Rosenow, VP of People Analytics Strategy at One Model, who talks about the The Three Channels of Workforce Information: conversations (“what people say”), surveys (“what people say they do”) and systems (“what people do”) as a way to build a comprehensive understanding of your workforce…
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How to Show Your Worth to Fast Track Into Leadership Roles With Shelmina Abji
45:44
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45:44In today’s episode, host Sanja Licina, PhD, engages in an enlightening conversation with Shelmina Abji, a passionate advocate for empowering women and leadership growth. As the bestselling author of “Show Your Worth” and former vice president at IBM, Shelmina shares personal experiences and learnings from her own journey, highlighting intentional m…
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The Transformative Impact of Recognition on Workplace Culture
32:18
32:18
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32:18Join host Maddie Grant on Empowering Workplaces as she engages in an insightful discussion with Gallup's Global Practice Leader, Ed O'Boyle. Together, they explore the profound linkages between workplace culture and the art of recognition. Discover the transformative power of authentic acknowledgment, its impact on employee engagement, and how fost…
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Cultivating Gratitude: Elevating Workplace Culture During the Season of Giving
31:55
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31:55In this episode of Empowering Workplaces, hosts Maddie Grant and Sanja Licina engage in an insightful conversation with Zoe Peterson-Ward, Chief Customer Officer at Workhuman. They talk about the significance of the season of giving and discuss strategies to support employees during the holiday season. Zoe shares her background, experiences, and in…
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How to Find the Path to Self-Compassion if You're Struggling With Perfectionism
41:02
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41:02Join hosts Sanja Licina, PhD, and Maddie Grant in an eye-opening conversation with Jordana Confino, a certified professional coach and positive psychology professor, on the risks of perfectionism. Jordana, founder of JC Coaching & Consulting, shares her personal journey of breaking free from the shackles of perfectionism, revealing insights and act…
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Thinking Differently About Prioritization in the Workplace and Beyond
37:37
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37:37Join us on Empowering Workplaces as we explore a fresh perspective on the art of prioritization with Deena Kara Shaffer, PhD, owner of Awakened Learning and author of the book Feel Good Learning. In today’s episode, we talk about innovative approaches to managing urgency, value, and meaningful choices in the workplace and beyond. Dr. Shaffer’s insi…
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The Role of Spirituality in the Workplace
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38:11In today’s episode, our guest Kris Boesch, Founder and CEO of Choose People and Spirited Leadership, keynote speaker, and advocate for transforming workplace culture leads us on a captivating journey as we navigate into the realm of spirituality in the workplace. Join us as we uncover the impact of integrating spirituality into our professional liv…
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How to Better Spend Your Time to Experience More Joy
43:21
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43:21In this episode of Empowering Workplaces, hosts Sanja Licina, PhD, and Maddie Grant welcome Cassie Holmes, a professor at UCLA’s Anderson School of Management and author of the best-selling book “Happier Hour: How to Beat Distraction, Expand Your Time, and Focus on What Matters Most.”This episode might just transform the way you think about time an…
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The Role of Data when Formulating a Return to the Office Plan with Serena Huang, PhD
37:57
37:57
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37:57In today’s episode, we talk about the pivotal role that data and people analytics plays in considering whether to, or the best way how to have your workforce retun to the office. This topic has been top of mind for most employers for months now, with many still looking for a better way to make decisions on the best way forward. Join us for an insig…
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How Employee Voices are Helping World Market Transform their Values and Culture
39:10
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39:10In today’s episode, Eric Ortega, Employee Experience Manager and Culture Coach at World Market, takes us on a journey through the company’s remarkable transformation, driven by the redefinition of their values, and how they use them to guide their culture transformation. Discover how they truly leaned into their employee feedback, navigated organiz…
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In this episode, we talk about embracing your true self in the workplace, featuring our special guest, Erin Coupe, founder of Authentically EC, and whose personal journey from the corporate world to self-discovery serves as a powerful testimonial to the significance of staying authentic. Join us as we unveil Erin’s inspiring story, her strategies f…
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Redefining Workspaces for Empowered Productivity
33:40
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33:40Join Sanja Licina, PhD, and Maddie Grant as they engage in a thought-provoking conversation with Janet Pogue McLaurin, Gensler’s Global Director of Workplace Research, in this episode of Empowering Workplaces. Explore the transformative insights from Gensler’s 2023 Workplace Survey Report, uncovering the evolving needs and desires of employees in t…
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The Wheel of Life: Finding Balance and Fulfillment
39:25
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39:25Join host Sanja Licina, PhD, along with special guests Jasenka Šabanović Facilitator & Executive Coach Facilitator & Executive Coach at The Fast Forward Group and Guille Santana, Marketing Manager at QuestionPro for an insightful exploration of the “Wheel of Life.”In this episode, we delve into the art of achieving work-life harmony and well-being.…
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How Organizations Can Help the Right Job Seekers Get Over the Imposter Syndrome
33:51
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33:51Join hosts Sanja Licina, PhD, and Maddie Grant in this enlightening episode of Empowering Workplaces as they dive deep into the world of imposter syndrome with their esteemed guest, Aoife O'Brien, founder of Happier at Work. Discover how organizations can support job seekers in overcoming imposter syndrome and unleash their true potential. Aoife sh…
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Embracing Multiculturalism: The Evolution of Workplaces
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35:54In this thought-provoking episode of "Empowering Workplaces," hosts Sanja Licina, PhD, and Maddie Grant engage in a fascinating conversation with the esteemed guest, Juana Bordas. As a leadership and diversity expert, author of "The Power of Latino Leadership," and the founder of Mestiza Leadership International, Juana brings a wealth of knowledge …
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The Value of In-Person Meetings: Rediscovering the Power of Face-to-Face Business
28:00
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28:00In this episode, we sit down with Kori Gorman, director of catering and events for Entertainment, as we dive into the value of face-to-face meetings and the significance of building strong relationships in the corporate world. Discover how remote work has provided a unique opportunity to glimpse into the personal lives of employees, bringing a newf…
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Creating Psychological Safety in the Workplace
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36:05In this episode of Empowering Workplaces, we dive into the crucial topic of psychological safety with renowned experts Dr. Karolin Helbig and Minette Norman, authors of the book “The Psychological Safety Playbook.” With years of experience and research, our guests shed light on the importance of psychological safety and how it enables high-performi…
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Join us in today’s episode as we venture into the intriguing world of the Future of Work, together with our special guest Al Adamsen, CEO of My Future of Work and author of the Future of Work Study. This time, we explore the profound implications of technological advancements, AI, automation, and globalization on both organizations and individuals.…
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On location at WorkHuman: The Power of Recognition
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31:24In this episode, Maddie Grant reports from on-site in San Diego at the WorkHuman conference ("the world's most transformative HR conference"), where she interviews Tom Libretto, President at Workhuman, Khalil Smith, Vice President, Inclusion, Diversity, and Engagement at Akamai Technologies, and Peter Church, Chief People Officer at Point32Health, …
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Embracing Change: Adapting to the Power of AI
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32:10In this episode of Empowering Workplaces, hosts Maddie Grant and Sanja Licina, PhD, sit down with Jim Frawley, bestselling author of "Adapting in Motion" and TEDx Speaker, to discuss the exciting world of AI and how individuals and organizations can adapt to the changes it brings. They delve into Jim's insights on executive development, the impact …
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Bridging the Gap Between Intent and Impact in DEI
31:46
31:46
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31:46In today's episode, we are joined by Meisha-ann Martin, Ph.D, Senior Director of People Analytics and Research at Workhuman, to discuss a specific way leaders can demonstrate their commitment to creating an inclusive and empowering work environment. Discover the hidden patterns and biases that affect diversity, equity, and inclusion initiatives and…
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A Well-Being Prescription for a Happier, Healthier, and More Resilient Workforce
32:17
32:17
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32:17In this episode of Empowering Workplaces, hosts Sanja Licina, PhD and Maddie Grant discuss the impact of managers on employee mental health with Dr. Richard Safeer, Chief Medical Director of Employee Health and Wellbeing at Johns Hopkins Medicine and author of A Cure for the Common Company. The conversation centers around the surprising data point …
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Empowering Women in Tech: Navigating Career Growth
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35:05In this episode of Empowering Workplaces, we sit down with Claudia Miller, a sought-after career coach for women in tech, to discuss the challenges and opportunities facing women in the industry. Claudia shares her personal journey of navigating the corporate world as a first-generation college graduate and how she became a successful career coach.…
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In this episode of Empowering Workplaces, healthcare executive leadership coach and bestselling author Dr. Lizette Warner joins us to discuss the importance of authenticity and energy in leadership. Dr. Warner shares her background in healthcare and leadership development, and how she came to write her book Power, Poise, and Presence: A New Approac…
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How to See the Patterns in Your Workplace Culture That Might Be Hindering Your Growth
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35:56In this episode we chat with Jamie Notter, workplace culture expert and one of the brains behind the WorkXO Culture Assessment, which is part of QuestionPro Workforce Employee Experience Platform. Jamie shares some fascinating data about "culture patterns" that have emerged from collecting over 2m data points from hundreds of organizations. Does yo…
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Cultivating Compassion in the Workplace - and the Unexpected Benefits
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34:02In this episode of Empowering Workplaces, we are joined by Andrea Hollingsworth, PhD, a Psychotherapist and former university Professor who works with organizational leaders to help build cultures of compassion in the workplace. With only 30% of workers responding with self-kindness versus self-criticism when they make a mistake a work, and just a …
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Diversity, Equity and Inclusion as a Key Retention Strategy
36:49
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36:49In this episode of Empowering Workplaces Marcus Sawyerr, CEO of EQ Community and HR tech expert joins us as we dive into the results of a joint study between QuestionPro and EQ Community where we surveyed 1,000 knowledge workers across the US to get a better understanding of their experiences with Diversity, Equity, and Inclusion in the workplace. …
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The Importance of Hiring the Right People
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32:51In this episode of Empowering Workplaces, we have a special guest, Lou Adler, who is a renowned expert in recruitment and a top LinkedIn influencer. He will be sharing his insights on the most crucial question in hiring - “How do I hire the right people?” Join us as Lou, who is known as the “Sherlock Holmes of recruitment,” explores the importance …
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How to Empower Your People to Drive Innovation in Times of Change
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42:16In today’s fast-paced and ever-changing business environment, organizational culture and innovation are more important than ever. As the economy struggles and companies are faced with challenges, it’s crucial that we keep our focus on how the culture can remain a competitive advantage. In this episode, we are joined by special guest Daniel Strode, …
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Welcome to Empowering Workplaces! If you care about making work better, as a leader or an employee - and helping yourself and others navigate the evolving nature of the business world, you are in the right place! Empowering Workplaces is hosted by Maddie Grant, a culture designer and co-founder of a firm called PROPEL, that helps organizations desi…
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We set out to create a podcast to help organizations have their people feel seen and heard; like they are making a difference in all parts of their life. We also shared strategies with workers directly about ways they can grow their careers, feel fulfilled and happy inside and outside of the workplace. As we shared important conversations with our …
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Empowering Workplaces: How to Handle Self Sabotage
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32:54How often do you wonder what is holding you back? In today’s episode, we talk about Positive Intelligence and Self Sabotage. The negative voices you may hear in your head can cause stress, and unhappiness, and get in the way of your performance and wellbeing. This is why it's so important to understand what they are and the best way to deal with th…
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Empowering Workplaces: Tips for Achieving Work/Life Flexibility as a Working Parent
31:20
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31:20How do you get to the many things you want to achieve, especially as a working parent? As we start to reflect on this past year and plan for the one ahead, many of us are still searching for best ways to feel fulfilled in various aspects of our lives without burning ourselves out. While there may not be a magic answer, there are things that both em…
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Empowering Workplaces: How to Manage Communication Overload at Work
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35:43As employees, we always want to be "in the know." And as employers, we want our workforce to have all the most important information. But, even with the best intentions, workers feel like they are either overwhelmed with information and can't keep up, or simply are not getting the information that's most important to them. We have so many more chan…
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Empowering Workplaces: Reframing How We Think About Stress
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37:21When things change in your life, it can impact your mental health and wellbeing. You may even feel out of control in situations that you didn’t expect. However, learning to navigate the way you deal with these different situations and reframe how you think about them will benefit you in ways you might have never thought. Join us in this conversatio…
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Empowering Workplaces: How Is Your Company's Corporate Social Responsibility These Days?
31:47
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31:47In today’s episode, we are talking about ESG – environmental, social, governance – and corporate social responsibility with Keesa Schreane, author of Gambling On Green. ESG is a set of standards measuring a business’s impact on its local community, global society, and the environment. These issues of sustainability and ethical corporate responsibil…
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