Learn the TRUTH about ECommerce from Chris Malta. 30+ years in Online Business. Business Owner, Author, Radio Show Host, Internet Convention Speaker, Mentor and ECommerce Educator.
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Sellonamazon Podcasts
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Why Waiting Always Backfires | Chris Malta's EBiz Insider Podcast
5:05
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5:05People love to wait. They think waiting is productive. They think waiting creates better timing, better conditions, better insight, better everything. They imagine that if they just hold off a little longer, they'll suddenly wake up smarter, calmer, more prepared, and somehow magically ready to build an ecommerce business. Waiting feels responsible…
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Why Traffic Isn't Your Problem | Chris Malta's EBiz Insider Podcast
5:19
5:19
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5:19If there's one thing beginners panic about in December, it's traffic. Something about the holidays flips a switch in people's brains and suddenly every new seller thinks they're supposed to pull miracles out of thin air. They start believing traffic is the magic answer to everything. If they could just get enough visitors, they'd be golden.…
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The Product Trap | Chris Malta's EBiz Insider Podcast
5:22
5:22
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5:22Every new seller thinks their first product idea is brilliant. They picture it selling out. They picture five star reviews. They picture themselves casually checking order notifications while sipping something expensive they can't currently afford. The fantasy is incredible. The reality is that most beginner product ideas fall apart faster than a g…
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The EBiz Fog You Don't Notice | Chris Malta's EBiz Insider Podcast
5:09
5:09
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5:09Most new sellers think confusion announces itself. They expect some big flashing sign that says "You don't get this yet." That's not how it works. The real trouble in ecommerce sneaks in quietly. It feels like you're making progress because you're watching videos, reading posts, collecting tips, and scribbling ideas in notebooks. But underneath all…
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January Breaks Beginners | Chris Malta's EBiz Insider Podcast
5:08
5:08
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5:08People treat January like it's some sort of magical reset button. They think the calendar flips and suddenly their confusion about ecommerce packs its bags and leaves. They picture themselves sitting down with a fresh notebook and a heroic cup of coffee while the universe whispers, "You've got this." Yeah, that's not how it goes.…
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Why Wholesalers Ask | Chris Malta's EBiz Insider Podcast
4:28
4:28
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4:28There's nothing like opening your first supplier application and feeling your soul climb out of your body when they ask for annual revenue, employee count, warehouse size, sales volume, and every other question that makes you wonder if they think you own an aircraft hangar. Home based sellers see those questions and instantly assume they're being j…
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Why Shoppers Don't Come Back | Chris Malta's EBiz Insider Podcast
4:46
4:46
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4:46Every seller remembers their first great order. The one where the customer loved everything, left a glowing message, maybe even told you they'd be back. You can practically hear the Rocky theme playing in the background. Then they vanish. No second order. No follow up. Nothing. It feels like getting ghosted after a perfect first date.…
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Content AI Can't Copy | Chris Malta's EBiz Insider Podcast
6:47
6:47
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6:47There's a weird belief floating around right now that AI's going to rewrite the entire internet, flatten every unique voice, and turn every page into the same lukewarm oatmeal. That only happens to websites that already sound like oatmeal. If your content has an actual pulse, AI can't copy it, can't summarize it cleanly, and definitely can't replac…
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The Social Sky is Falling Again | Chris Malta's EBiz Insider Podcast
5:53
5:53
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5:53Every few months, some marketing oracle pops out of a conference room, throws glitter in the air, and announces that social media's "about to change forever." They say it with the same tone someone uses when announcing a meteor headed straight for Earth. Apparently, if you blink, breathe wrong, or forget to genuflect in the direction of Silicon Val…
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Buyer Research You Never See | Chris Malta's EBiz Insider Podcast
3:49
3:49
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3:49Let's straighten something out that trips up a lot of sellers. People picture buyers bouncing around the internet like caffeinated squirrels, comparing five stores, opening twenty tabs, reading reviews, stalking competitors, and basically conducting a full detective investigation before they ever consider buying. And yes, for most websites, that ab…
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Setting Smart Ebiz Policies | Chris Malta's EBiz Insider Podcast
4:36
4:36
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4:36Disputes are the silent killer of ecommerce. They don't just cost you money - they damage your reputation with customers and with your payment processor. And once your processor thinks you're a high-risk account, you're one step away from being cut off.By Chris Malta | 30+ Years In Online Business
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Will AI Replace Small Sellers? | Chris Malta's EBiz Insider Podcast
6:31
6:31
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6:31Every time some new tech rolls out, people start panicking that it's the end of human business. Remember when everyone said the internet would kill small stores? Then Amazon would kill them? Then social media would kill them? People are still buying from people. The panic just moves to a different button every few years. Now the villain is AI.…
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Don't Let AI Talk To Customers | Chris Malta's EBiz Insider Podcast
6:33
6:33
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6:33Letting an AI chatbot handle your customer conversations sounds brilliant until it introduces itself as "Greg" and promises someone a lifetime supply of free coffee mugs. AI doesn't understand context, sarcasm, or the fact that "I'm furious" isn't an invitation to upsell. Yet somehow, every small business owner is being told that chatbots are the k…
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AI Tools That Waste Time | Chris Malta's EBiz Insider Podcast
6:38
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6:38Somewhere along the way, the phrase "powered by AI" became the new "as seen on TV." Every tool, plugin, and Chrome extension suddenly claims to use "artificial intelligence" to revolutionize your business. Translation: they want to charge you a monthly fee to do something you could have done faster with a brain and a cup of coffee.…
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A Workday Actually That Works | Chris Malta's EBiz Insider Podcast
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5:57
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5:57You know that feeling when you've been "working" all day, but somehow your to-do list looks longer than when you started? You're exhausted, you've clicked a thousand things, maybe even answered an email or two, but you can't name a single task that made you money. Welcome to the Home Business Hamster Wheel, population: everyone who mistakes motion …
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"Just Wing It" Doesn't Work | Chris Malta's EBiz Insider Podcast
5:24
5:24
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5:24There's a certain breed of seller who lives by the phrase, "I'll figure it out." They say it like it's a badge of honor. They'll launch products with no plan, guess their prices, and write down supplier info on a sticky note they'll lose by lunch. Then, three months later, they wonder why everything's on fire.…
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A System, Not A Team | Chris Malta's EBiz Insider Podcast
5:11
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5:11Everybody wants to play boss. You know the type. They fire up the laptop, take a big sip of overpriced coffee, and say, "I really need to build a team." Sure, because nothing says "I've made it" like managing five freelancers who all disappear the second their Wi-Fi hiccups.By Chris Malta | 30+ Years In Online Business
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When Optimizing Hurts Sales | Chris Malta's EBiz Insider Podcast
5:33
5:33
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5:33Somewhere out there, right now, someone's A/B testing the color of a checkout button for the 400th time. They'll spend all week obsessing over whether blue converts better than green while their customers quietly disappear because the site feels like a carnival ride that keeps changing mid-spin.By Chris Malta | 30+ Years In Online Business
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Automate With Control | Chris Malta's EBiz Insider Podcast
4:58
4:58
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4:58Ah, automation. The siren song of lazy entrepreneurs everywhere. Push a button, sit back, and let the robots run your business while you sip iced coffee and pretend you're "scaling." Sounds perfect, right? Until your autoresponder starts sending "Welcome!" emails to people who unsubscribed six months ago and your order fulfillment software decides …
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Getting Found in AI Search | Chris Malta's EBiz Insider Podcast
6:52
6:52
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6:52Search "gurus" are out here acting like the sky's falling because AI is answering questions. Cue the spooky music, cue the "your traffic is doomed" slides, cue the shiny subscriptions you apparently need to survive the robot apocalypse. Relax. AI isn't some magic oracle. It eats information pulled from the web, which is still crawled and ranked by,…
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How to Read Buyer Behavior | Chris Malta's EBiz Insider Podcast
7:44
7:44
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7:44You don't need a data scientist to tell you why someone didn't buy that set of bamboo salad tongs. You just need eyes, common sense, and about five minutes of honest observation. The internet wants you to believe buyer behavior is this mystical, algorithm-driven puzzle that only analytics experts can decode. It's not.…
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The Metrics That Don't Matter | Chris Malta's EBiz Insider Podcast
5:26
5:26
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5:26You ever notice how people treat website analytics like they're reading tea leaves? They'll sit there staring at numbers that don't mean anything, convincing themselves they're one step away from greatness because their "engagement rate" went up 0.3%. It's like bragging that your houseplant grew an extra inch while your kitchen's on fire.…
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How You'll Lose Your Store | Chris Malta's EBiz Insider Podcast
4:54
4:54
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4:54One morning you'll open your store, sip your coffee, and everything will look normal. Then you'll click "update plugin," and poof. Gone. Your site loads a blank white page. No logo, no checkout, no product images. Just the quiet digital void staring back at you. You'll refresh. You'll restart your browser. You'll even blame your Wi-Fi for a few min…
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Why Emails Don't Get Read | Chris Malta's EBiz Insider Podcast
4:22
4:22
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4:22You sit down, write what you think is a great email, hit send, and then... nothing. No clicks, no sales, no replies. Just silence. You start wondering if everyone on your list suddenly moved to another planet. They didn't. They just don't care. And that's not because email doesn't work. It's because your emails read like everyone else's. They're bo…
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When Your Store Looks Dated | Chris Malta's EBiz Insider Podcast
3:48
3:48
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3:48You ever visit a site and feel like you just time traveled? Fuzzy logo, cramped text, colors that hurt your eyes, and a spinning banner straight out of the MySpace era. Yeah, that's what a lot of home-based ecommerce stores look like right now. It's not that you meant to build a relic. You probably made it years ago, it worked, and you moved on. Bu…
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ECommerce Runs on Duct Tape | Chris Malta's EBiz Insider Podcast
6:11
6:11
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6:11Every home-based seller's got the same fantasy. You think you'll build a website, find some good suppliers, and the rest will just kind of… work. Orders roll in, money flows, and you sip coffee while your business hums along. Then reality hits.By Chris Malta | 30+ Years In Online Business
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Product Titles Can Kill Sales | Chris Malta's EBiz Insider Podcast
5:06
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5:06Here's something nobody likes to admit. Most product titles sound like a fridge magnet poetry experiment gone wrong. You know what I'm talking about. "Premium Adjustable Ergonomic Ultra Comfort Multi-Use Home Office Chair." That's not a product title, that's a cry for help.By Chris Malta | 30+ Years In Online Business
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Why Nobody Believes a "Sale" | Chris Malta's EBiz Insider Podcast
6:12
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6:12Every seller loves a good sale. You mark stuff down, throw "limited time" across the banner, and wait for the money to roll in. Except it doesn't. You sit there refreshing your dashboard while your so-called "flash sale" limps along like a three-legged turtle. Want to know why? Because buyers don't believe you.…
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When Customers Ghost You | Chris Malta's EBiz Insider Podcast
5:22
5:22
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5:22You put months into your store. The layout's clean, the products look good, the checkout works, and traffic's actually showing up. You finally think, "Okay, this is it. I'm rolling." Then, nothing. Silence. Customers hit the site, click around like they're on a field trip, and vanish without buying a thing. You refresh analytics like it owes you an…
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How Fast Growth Breaks You | Chris Malta's EBiz Insider Podcast
6:29
6:29
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6:29Everyone wants that hockey-stick growth chart. You know, the one pointing straight up like a miracle. But behind every overnight success story are about ten thousand quiet burnouts nobody talks about. Scaling too fast isn't success. It's chaos in a nice outfit.By Chris Malta | 30+ Years In Online Business
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How Inflation Hits Supplier Prices | Chris Malta's EBiz Insider Podcast
7:07
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7:07If you've ever opened an email from your supplier and thought, "Wait, when did this get so expensive?" congratulations, you've just met inflation. It's that quiet little thief that sneaks into your business, raises prices while you're sleeping, and makes your profit margins feel like they're melting in the sun.…
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When Profit Margins Lie | Chris Malta's EBiz Insider Podcast
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6:57Let's talk about the biggest fairy tale in home-based ecommerce: profit margin. Everyone loves that term. They throw it around like confetti. You see a product that costs ten bucks wholesale and sells for thirty, and boom, you think you've got a 200% markup. You start doing math on a napkin and planning early retirement. Except there's a problem. T…
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Price Myths That Break You | Chris Malta's EBiz Insider Podcast
6:43
6:43
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6:43There's a special kind of optimism that hits when you see a low wholesale price. It's like finding a twenty in your old jeans. You get that rush of "I can sell this for triple!" and suddenly you're picturing your retirement villa in the Keys. But that feeling? It's fake. Wholesale price doesn't mean profit. It just means you've been handed the star…
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The Cash Flow Trap | Chris Malta's EBiz Insider Podcast
4:48
4:48
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4:48Cash flow is the sneaky little assassin that hides behind "good sales numbers." It's the difference between looking successful and staying alive long enough to actually be successful. You can have the prettiest website, loyal customers, and a growing list of orders, and still go broke because you forgot that cash flow is not profit.…
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How Google Finds AI Content | Chris Malta's EBiz Insider Podcast
8:30
8:30
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8:30If you've ever wondered whether Google can tell that a machine wrote your article, stop wondering. It can. Instantly. The company built a system called SpamBrain, and its entire purpose is sniffing out that squeaky-clean, lifeless content that tools like ChatGPT crank out by the truckload.By Chris Malta | 30+ Years In Online Business
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Checkout Fields You Can Drop | Chris Malta's EBiz Insider Podcast
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4:45If you want to watch customers vanish in real time, force them to fill out a long, clunky checkout form. Every extra field is like a speed bump on the way to your money. Shoppers are ready to buy, but if you make them work for it, they'll bounce faster than a kid on a trampoline. Your job is to make checkout so smooth that a customer can complete i…
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Stop Hiding Where You Are | Chris Malta's EBiz Insider Podcast
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4:05Here's a secret that shouldn't be a secret: people trust stores that look like they actually exist. Yet so many sellers try to act like they're shipping out of a high-tech mystery facility in the clouds. Newsflash: customers aren't impressed by mystery. They're impressed by proof you're real.By Chris Malta | 30+ Years In Online Business
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Readable Fonts and Contrast | Chris Malta's EBiz Insider Podcast
5:03
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5:03Half the internet looks like it was designed by people who think eyesight is optional. Tiny gray text on a slightly lighter gray background, fonts so delicate they could blow away in a breeze, and product pages that feel like they're trying to hide the information from you. It's like playing "Where's Waldo" with your checkout button.…
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Keyboard Friendly Product Pages | Chris Malta's EBiz Insider Podcast
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4:17Most sellers obsess over their product photos, fine-tune every sentence in their descriptions, and waste days trying to outsmart Google. But here's what too many forget: if your website can't be navigated with a keyboard, you're quietly flushing sales down the drain.By Chris Malta | 30+ Years In Online Business
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What Wholesalers Really Want | Chris Malta's EBiz Insider Podcast
7:43
7:43
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7:43New sellers love to imagine wholesale as a velvet rope club where you stroll in, smile, and start scooping up products at giveaway prices. Cute story. Real wholesalers aren't waiting for random dreamers to lighten their inventory. They're running real businesses with guardrails, paperwork, and a long memory for who wastes their time.…
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Automated Order Updates | Chris Malta's EBiz Insider Podcast
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7:58Want to watch perfectly good customers turn into skeptics at Olympic speed? Keep them guessing about their order. Silence after "Place Order" makes people rethink everything, including whether you even exist. The cure isn't complicated or glamorous. It's automated order updates.By Chris Malta | 30+ Years In Online Business
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Get a Google Business Listing | Chris Malta's EBiz Insider Podcast
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4:28Running an online store from home doesn't mean you've got to stay locked in the basement like some weirdo running a hamster cult. A Google Business Profile is one of those tools that makes you look like an actual business instead of a random stranger with a PayPal button.By Chris Malta | 30+ Years In Online Business
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Scheduling Content Cross-Channel | Chris Malta's EBiz Insider Podcast
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4:52If you're posting to your blog, Facebook, Instagram, or email list whenever you feel like it, you're basically a kid throwing spaghetti at the wall and hoping it sticks. That's fine if this is your weekend hobby, but if you actually want sales and traffic, you need a better plan.By Chris Malta | 30+ Years In Online Business
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Alt Text That Works | Chris Malta's EBiz Insider Podcast
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5:44
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5:44Most sellers treat alt text like that weird broccoli side dish you push around your plate to make it look like you ate some. They slap in "image1" just to shut the system up and keep moving. That harmless little box isn't harmless at all. It's quietly draining traffic, sales, and trust.By Chris Malta | 30+ Years In Online Business
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Exit Intent Email Capture | Chris Malta's EBiz Insider Podcast
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4:08Picture this: a shopper is seconds away from bailing. The mouse slides toward the top corner, the phone thumb heads for the close button, and your sale is about to disappear. Then - bam - you show a slick little message that says, "Want a deal before you go?" That's exit-intent email capture. No smoke and mirrors, just a polite move that can turn a…
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Smart Local Pickup | Chris Malta's EBiz Insider Podcast
4:01
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4:01Local pickup sounds easy: order online, grab it at the shop, skip the shipping drama. But plenty of stores still manage to make it feel like a scavenger hunt. If you run a physical shop and sell online, this is your chance to look like a genius.By Chris Malta | 30+ Years In Online Business
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Using Real Visual Swatches | Chris Malta's EBiz Insider Podcast
4:22
4:22
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4:22Online shoppers hate surprises. A tiny label that says "navy" or "oak finish" tells them almost nothing. Is that navy closer to midnight blue or cheap ballpoint ink? Is the oak a warm honey tone or the color of an old picnic table? Real visual swatches - clear, clickable images of every option - show customers the truth so they buy with confidence …
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Show Shipping Costs Early | Chris Malta's EBiz Insider Podcast
4:57
4:57
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4:57Few things tank a sale faster than a mystery shipping fee that pops up at the very end of checkout. Customers sail through your product pages ready to buy, then a surprise charge smacks them in the face and they slam that tab shut like a cat bolting from a vacuum.By Chris Malta | 30+ Years In Online Business
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Q & A Sections Build Trust | Chris Malta's EBiz Insider Podcast
5:18
5:18
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5:18Ever land on a product page and feel like you're solving a crossword puzzle just to figure out what you're buying? Your customers feel the same pain. If they can't get answers about size, fit, compatibility, or shipping right on the spot, they're gone. Not in a minute. Not in thirty seconds. Gone instantly. And when they vanish, they usually pop up…
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Local Reviews Build Credibility | Chris Malta's EBiz Insider Podcast
4:24
4:24
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4:24You run a real store in a real neighborhood. People can walk in, smell the coffee, or kick the tires. But guess what? Nobody shows up cold anymore. They grab their phone, type "best [your product] near me," and read what the locals say. If you're rocking three stale reviews from 2019, you might as well hang a sign that says "Don't bother."…
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