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Saying “I don’t know” is a form of surrender AND a byproduct in sales and service, it legitimizes all the things you do know. It is likely the client will think, if he is so willing to tell me he doesn’t know about something, I feel more comfortable with the things he is saying, and he seems to like his is being forthright with me.…
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1.) Having a plan you are comfortable with and sticking to it while adapting and adjusting to changing life circumstances. It is never too late to make the best choice for the future. 2.) Thinking / Knowing Big picture - Great Example - Especially taxes. What’s your 43 steady tax costs can easily save thousands year over year. 3.) Keep asking quest…
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I must correct a previous episode, I mentioned how impressed with how my daughter Scarlet connected with a grieving family during a loss of a child. Previously I quoted her wrong and although it may seem like a small detail, changing the tense of the words reveals the empathy she had with the family. Be with your clients, understand where they are,…
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1.) You likely don’t realize how strong, able, and creative you are! 2.) You likely take for granted the trauma you’ve thrived in to carry and raise babies. 3.) If you only focus on CONTRIBUTING which is what you have trained yourself to be fantastic at, you will likely discover yet another area where you will THRIVE!! YOU will always BE more than …
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Making the recording on audible for the book, I was told by the sound engineers ‘you can’t narrate your book. Your voice doesn’t sound right and the listeners are not going to like it.’ Hear the story of how I overcame what appeared to be a legitimate “CAN’T”. ‘I Can’t’ is not allowed in our home.By George Wells
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Ornery - You’re not ornery, you just have a lot of energy. - G. Sonnenberg Florence - sometimes gets the label at home of being impatient and sassy - Irony - what she may often feel seen for in the midst of 4 kids is motivated by what she is known for. Florence’s labels - Creative, Courageous, Safe, Confident, Helper, Loving, joyful, Flourishing, B…
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Why is it so much harder to endure criticism and judgment from a loved one than it is from a client or someone you don’t know as well? I believe it is because it is so much easier to not take it personally when you can have empathy for the other person. However, when it is someone close to home, it is easier to have the expectation that ‘you know m…
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?????????? We Listened Well ?????????? You Felt Understood ?????????? You felt Honored BONUS - Ideas to enhance our client experience? Setting the vision for every interview helps us remain focused on creating an experience that exceeds your expectation. Our 5 Star Rating system may be more for us. It creates our vision for expectation with everyon…
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There is anarchy in traditional sales. The best selling, most popular, most effective selling techniques of the past are becoming not only irrelevant, but they are also becoming repulsive. When facing a SALESperson, if you feel the slightest hint they are trying to tell, convince, or sell you, subconsciously, if you are like me, you sense the odor …
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How much disclosure of your humanity are you giving? Some people know you so well you can be completely discounted. As a professional, it is best to show some of your vulnerabilities to show that you too are a real person. The amount of disclosure to your clients/prospects is important. Be aware of the amount of disclosing, of who you are, that you…
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I am going to take a risk and make an assumption about you. You may say, ‘You don’t know me! You don’t know what I’ve been through. You don’t know what I have to deal with! … how can you make an assumption about me?’. Not only am I going to declare an assumption of you, I am also going to assume, that you will agree with my assumption as truth. Wha…
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In life, there is suffering. Aspiration is suffering and Life! As soon as you go to another level, you see a new vision of how infinite the possibilities are, and often, it all becomes too awful to live without the continued pursuit of the next thing. It is a magnificent thing to be awakened to aspire for the rest of our breathing days AND you will…
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I grew up a little faster than I maybe should have as a boy. I naively took a risk using the leverage I thought I had … I can picture the paper I wrote with a pencil in my hand. I must have been 10-11 years old. Too young to shoulder that responsibility and also to know the potential impact. They say “out of the mouth of babes” … let’s just say it …
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Today, we get to choose the label on ourselves. If you have young children or grandchildren, pick a label for them that brings hope, encouragement, and life. Make an even better label for yourself. Get a good label so you don’t have to look for one. Give those you love a label so they don’t look to others for one.…
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Chainsmokers "sick boy" lyrics... "Feed yourself on my life's work How many likes is my life worth?" Also, something common spoken amongst the successful entrepreneurs... 'If I knew it was going to be this hard, I never would have done it' If you are looked at as someone who has gone over the edge, you are in good company, press on! It is the sick …
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“Don't Starve The Artist” episode #006 was referenced... http://directory.libsyn.com/episode/index/id/6550278 What is the point of being artistic? Do something, perform, and the outcome was the mindset I came from, but are these really the most important things to be focusing on? What is it that you are interested in? What is your life's work? How …
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Our vision about the future is one of our most powerful attributes. You cannot think positively and negatively at the same time. Courageous participation attracts positive things. Barry Michels, author of the book the tools, coming alive. https://goop.com/goop-authors/barry-michels-phil-stutz/ Don’t get upset about what you are Not - Be who you are…
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‘You can tell where a man is Going by how he is Giving’ - ShiftMethods I believe my father may be fulfilling one of the most important pieces of his ‘Life’s Work’ post-retirement. Get Busy Living or Get Busy Dying, The Shawshank Redemption dialogue https://www.youtube.com/watch?v=q6v_eSNVxec Make everyday Count!! - FundMax…
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An extra measure of Grace, Chicken, and egg. Grace or expect favor - My nature is to challenge, buck the system, test authority- Like a game. And when I get called out from time to time, I am the first to take responsibility and apologize for my often well-intended choices. As you test new things, lean into the favor that is there for you - You get…
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No matter how successful you are, you can always get better. We specialize in those already extremely successful in their own right. A great example is when Tiger Woods story making an adjustment to his swing rather than telling him how to swing like somebody else. 90% of sales training is keeping what you have and 10% is making adjustments. What y…
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Mindshift - I believe you must and when you do, you will Elevate your impact by doing your role well AND be who you are. Your Role vs. Who you are - Awareness / Avoid discrepancy MindShift in Sales 079 Prospect is looking for the yes Listen to 079 here: http://directory.libsyn.com/episode/index/id/6917288 Teacher, Police Officer, Father, Stay at ho…
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