AI and digital expert Suchi Srinivasan and fintech practice leader Kamila Rakhimova from Boston Consulting Group (BCG) talk to the women at the vanguard of business, digital, and technology. They’re digging into how these powerhouse leaders got where they are—everything from the joy of projects gone right to the realities of family responsibilities. And crucially, asking: what was that moment you knew you weren't merely getting there...you had arrived? That's when you know you're in your ele ...
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Boston Consulting Group Podcasts
This podcast from Boston Consulting Group looks around the corner of today’s big business and social issues. The goal–the so what–is to make sense of today and prepare busy leaders and executives for the day after tomorrow. Award-winning British journalist Georgie Frost interviews the leading thinkers and doers at BCG on the trends, developments, and ideas that will shape and disrupt the future. This is not your typical business strategy podcast. This podcast uses the following third-party s ...
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Discover what separates AI success from AI hype. In this series from MIT Sloan Management Review, AI winners share their secrets and success stories from the front lines. Explore the future of artificial intelligence with leaders from companies like YouTube, Cisco, and Hugging Face who are turning AI's potential into measurable business value.
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Take a trip into the future that will challenge the way you think and act today. In each episode, BCG's Patricia Sabga and her AI co-host GENE delve into disruptive scenarios that could define the coming decades. BCG experts join the conversation, probing the possibilities and implications for leaders. Human and machine work together to explore the very real actions CEOs could take today to prepare. This podcast uses the following third-party services for analysis: Podtrac - https://analytic ...
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What are today’s most pressing criminal trends and how are compliance experts adapting to counter those threats? As financial crimes become increasingly sophisticated, compliance can no longer be just a checkbox. It’s emerged as a transformative force in every industry, reshaping practices in ethics, risk management, money laundering and cyber security. Introducing BCG on Compliance, a biweekly podcast from Boston Consulting Group where we dive deep into the minds driving that change. Hosted ...
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Shawn Williams and Ryan Trimble deconstruct politics, government, sports, entertainment current events, all things Dallas and all things Texas. An Allyn Media production. Deconstructing Dallas has garnered multiple awards. The podcast was internationally recognized with a 2021 Hermes Creative Award and a 2021 Communicator Award, and was part of Allyn Media's work that helped the firm win D CEO's Nonprofit and Corporate Citizenship Awards 2021 for Equity Leadership, out of fellow finalists th ...
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C2 Biz Growth features insightful information and lessons learned from entrepreneurs and CEOs who are growing and scaling their companies. We realize that being the CEO and leader can be a lonely position. However, Success breeds Success and our conversations with men and women on the “entrepreneurial battlefield” will inform, inspire, and drive you to keep marching onward and upward. C2 Biz Growth is hosted by John Hale III, Founder and CEO of The Cornerstone Group, a business advisory and ...
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India for the World is a leadership podcast series presented by Boston Consulting Group (BCG) in partnership with Mint which unpacks how India is shaping the world by 2047. From AI to automotive, defence to DPI, and green business to geopolitics, each episode features India’s boldest minds — CXOs, policymakers, and visionaries — leading the charge across sectors. Discover how India is not just catching up with the world, but creating solutions for the world. Get insider access to the strateg ...
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It’s 2050 and we’re exploring how the world radically reduced carbon emissions and saved itself from climate catastrophe. What have our cities done to accommodate massive population growth? And how do businesses, governments, researchers and everyday people work together to build sustainable supply chains, agricultural practices and transportation infrastructure?
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Are you sitting comfortably? Agile Storytime brings new ways of working to life through informative, insightful and inspiring tales. Join David Ritter, BCG partner and director, in stories that will deepen your understanding of Agile, give you new ways to think about and express core Agile principles, and add tools to your toolbox to make your work with your teams and clients even more impactful. This podcast is from Boston Consulting Group. For more information on Enterprise Agility, visit ...
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From turning food waste into energy, to recycled fashion and low-emission aviation fuel: Pitching Progress brings you the stories of innovators working to decarbonize the industries that power our world. On this show from Boston Consulting Group (BCG), the founders of some of the world’s most inventive green-tech startups take part in an in-depth pitch session that challenges them to demonstrate their products' environmental impact, and the value they create for investors. We’ll show you tha ...
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A former management consultant, entrepreneur, and writer of several books on how to apply the Pareto principle (80/20 rule) in all walks of life. Richard has also used his concepts to make a fortune from several private equity investments made personally. Richard’s investments have included Filofax, Plymouth Gin, the Great Little Trading Company and Betfair. Previously he had been a consultant at Boston Consulting Group and later a partner at Bain and Company, before leaving to start managem ...
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The Fitness Business University Podcast — The #1 Fitness Business Podcast — is the go-to educational show for gym owners, by gym owners. Hosted by Vince Gabriele, a seasoned pro with 18 years in the trenches of the fitness industry, this podcast pulls back the curtain on the real strategies, systems, and money-making wisdom that have helped gyms around the world grow and thrive. If you’re a Gym Owner or Fitness Entrepreneur ready to get more clients, make more money, and free up your time to ...
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Harvard Ventures presents a podcast about entrepreneurship, innovation, and everything in between.
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This video interview program features today’s top IT leaders, with rotating hosts, including Maryfran Johnson, Lee Rennick and Matt Egan. Watch new episodes on YouTube and CIO.com.
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A Conversation with "GENE" on BCG's AI Learnings. This audio program from Boston Consulting Group explores the transformative impact of GenAI on business—and our featured expert would know! The program stars a GenAI chatbot named GENE in conversation with BCG editor in chief Paul Michelman. GENE's memory banks are stocked with research and insights on GenAI from some of BCG’s top thinkers. GenAI on GenAI will help leaders understand the state of AI in business today; how it stands to reshape ...
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The Leadership Podcast Series by BCG in India is where some of India’s finest minds in the world of business give their views on ideas, challenges, and opportunities on a variety of issues ranging from technological developments, macroeconomics, emerging business models, digital enablement, consumer behavior, marketing, finance, and climate concerns, among others.
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In 2020, the COVID-19 pandemic exposed the United States’ greatest vulnerabilities and its most profound injustices. Now, in an effort to become more resilient and equitable, leaders in business and government are making fundamental changes to the way they operate—and how they interact with one another. What will our country look like on the other side of these great transformations? This season of American Metamorphosis, the podcast from Boston Consulting Group and Atlantic Re:think, the br ...
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What do you do if you’re a corporate executive in your 30s, 40s or beyond, have kids, a mortgage - and have this undeniable desire to start a company? Execepreneur covers the journey from successful corporate executive to entrepreneur. We navigate the transition from accomplished corporate leader to launching, building and growing your first business. We interview successful, high growth executives that have made the leap, like Matthew Lieber from Gimlet and Startup, Gary Swart from oDesk, a ...
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Businesses everywhere are struggling with change due to digital disruption. They are now at an inflection point: give up obsolete marketing practices, or risk being denied a meaningful role in the lives of people. The goal is no longer to amplify the voice of the brand – it is to serve the needs and interests of customers at every stage of the relationship lifecycle. This new marketing model is characterized by the strategic embrace of Customer First Thinking, where the emphasis is on delive ...
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After an accident, minutes matter. Your words and actions matter even more. You need help and you need it now. This is David vs. Goliath, brought to you by Dolman Law Group Accident Injury Lawyers, a boutique personal injury law firm with a reputation for going head-to-head with the insurance company giants and putting people over profits. With 15 offices in Florida; Clearwater, St. Petersburg, New Port Richey, Sarasota/University Park, Aventura, Boca Raton, North Miami, Fort Lauderdale, Dor ...
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What are the key ingredients for building a future-ready, dynamic business ecosystem from the Middle East? Flavors of Ambition explores this question with industry pioneers, global investors, and visionary leaders shaping the region’s future. From technology and AI to renewable energy, trade, healthcare and education, each episode uncovers the forces driving transformation and investment across the Middle East. But business here isn’t just about strategy—it’s about people, partnerships, and ...
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Driving adoption of innovative therapies to improve patients' lives... This is what most healthcare industry professionals are passionate about. And so are we! We are Fabienne Durat and Greg Servotte, two senior leaders in the medical device industry, and the hosts of The Leadership Consultation, a.k.a TLC. In each episode, we have an open conversation with a top leader from the healthcare industry to explore topics related to career development, leadership, and business strategy & innovatio ...
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Women today control as much as 70 percent of household purchases and $20 trillion of consumer spending worldwide. They will be responsible for $5 trillion of incremental spending over the next several years — a greater commercial potential than that of the rise of the consumer economies of India and China. Yet despite all this spending power, women feel undervalued and misunderstood. They are pressed for time and stressed out by products and services that don’t meet their needs.The message o ...
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Wonder what it's like to control millions of dollars of marketing budget? Manage hundreds of people? Make the decisions on which ideas get to market? The CMO Confidential podcast shares how it feels to be in that chair of the shortest-tenured position on the C-suite. We detail the long, hard road most ideas take to get to market & how challenging it is to get the best ones through. Hosted by Mike Linton -- the former P&G Brand Manager who went on to be the Chief Marketing Officer of Best Buy ...
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The Fine Art of Reducing Marketing Expense in an AI World | Dwight Hutchins |Boston Consulting Group
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A CMO Confidential Interview with Dwight Hutchins, Senior Managing Director of Boston Consulting Group (BCG) and a Northwestern Adjunct Professor, previously Managing Director at Accenture focused on Consumer Products, Health Care and Public Service. Dwight shares his thinking on why marketers should be prepared to reduce expenses and shift resourc…
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1
Using Data to Decrease Food Waste with Ryan Begin, CEO and Co-Founder of Divert
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Roughly a third of all food produced in the United States ends up in a landfill. A lot of that comes from dumpsters behind grocery stores, where food that could otherwise be marked down or donated ends up rotting in the trash. Ryan Begin is the CEO of Divert, a company that's using its incredible trove of data to keep food out of landfills. At the …
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Hyland CTO Tim McIntire on AI-powered content intelligence
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Tim McIntire, CTO at Hyland, joins host Shane O'Neill for this CIO Leadership Live interview. They discuss the company's focus on cloud innovation and AI-powered content intelligence, as well as talent acquisition and retention strategies, including a global workforce and hybrid work models. This episode is sponsored by Hyland, a provider of indust…
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Sponsored and boosted content is a reality of web searches these days, making it harder for consumers to find agnostic product recommendations. Consumers who want to cut to the chase will increasingly use LLMs. Chatbots can quickly comb the web to help consumers research products and serve up recommendations that fit personal needs and tastes. BCG’…
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Business Growth Tips from a Little Massachusetts Gym That Went from $8K to $50K and Launched a Second Location with 50 Members on Day One
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Sick of Being Stuck Under $25K a Month? Click below to learn how to break past it in the next 60 days: https://coaching.vincegabriele.com/fbu-podcast-accelerator Podcast Summary In this episode of Business Secrets for Gym Owners, Vince interviews Bobby and Maria, a husband-and-wife team from Massachusetts who turned their gym from a struggling $7,0…
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Never Fight a Megatrend: Cisco’s Jeetu Patel
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Cisco is well known for its data, networking, security, and collaboration products. On today’s episode, Cisco’s president and chief product officer, Jeetu Patel, joins Sam for a discussion about artificial intelligence, a “megatrend” Jeetu sees as perhaps more significant than the development of the internet or the automobile because of its ability…
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Richard Sanderson | Dissecting Compensation Understanding, Negotiating and Managing Pay" Part 2
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"Dissecting Compensation - A Primer on Understanding, Negotiating and Managing Pay" A CMO Confidential Interview with Richard Sanderson, the Marketing, Sales, and Communications Practice Leader at Spencer Stuart. Richard starts with the basics of salary, bonus and equity and branches out to compensation mix, the various types of equity, negotiating…
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The Hardest Pivot I Ever Made, with Spencer Stuart’s Lisa Caswell
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What happens when the support you need comes from someone you least expect? For Lisa Caswell, that moment came with an invitation to a surprise meeting halfway across the world. Today, Lisa is a Partner at Spencer Stuart, where she helps companies attract top Silicon Valley talent. She’s also a former CEO of eMeter, which was acquired by Siemens, a…
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The Most Powerful Way to Get People to Buy
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Sick of Being Stuck Under $25K a Month? Click below to learn how to break past it in the next 60 days: https://coaching.vincegabriele.com/fbu-podcast-accelerator Podcast Summary In this episode of Business Secrets for Gym Owners, Vince reveals the most powerful way to get people to buy — and it has nothing to do with fancy sales tactics or high-pre…
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1
New York Gym Leaks the Surprising Truth about What Added 42k/month in revenue
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Sick of Being Stuck Under $25K a Month? Click below to learn how to break past it in the next 60 days: https://coaching.vincegabriele.com/fbu-podcast-accelerator Podcast Summary In this episode of Business Secrets for Gym Owners, Vince interviews Christoph Sauerborn, a 23-year-old gym owner from Westchester, NY, who went from making $8,000 a month …
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The AI Gold Rush, Silicon Valley Investments, and the Future of VC with Michael Downing - Episode 15
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In Episode 15 of C2 Biz Growth, host John Hale III sits down with Michael Downing, a Silicon Valley entrepreneur, investor, and CEO of MDSV Capital. With over 25 years of experience founding five software companies and investing in more than 65 early-stage startups, Michael offers an insider’s perspective on the evolving world of venture capital an…
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Dissecting Compensation A Primer on Understanding, Negotiating and Managing Pay | Richard Sanderson
26:33
26:33
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A CMO Confidential Interview with Richard Sanderson, the Marketing, Sales, and Communications Practice Leader at Spencer Stuart. Richard starts with the basics of salary, bonus and equity and branches out to compensation mix, the various types of equity, negotiating best practices, and the "other" elements of an offer. Key topics include: why the d…
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The Button That Broke the Internet (and Built It Too)
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The Power of Points: An Interview with Richard Schenker, Founder, Loyal Strategy Consulting
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Loyalty points programs are more popular than ever. The problem is they lead to transactional relationships where customers are more loyal to the program than the brand. To build true loyalty, advises loyalty expert Richard Schenker, companies must encourage ongoing engagement beyond point collection and redemption.…
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Learn the business growth secrets of a Boston Gym Owner that went from 0-$500k in 12 months
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Sick of Being Stuck Under $25K a Month? Click below to learn how to break past it in the next 60 days: https://coaching.vincegabriele.com/fbu-podcast-accelerator Podcast Summary In this episode of Business Secrets for Gym Owners, Vince sits down with SPF Mastermind member Jason Maher, who went from closing his first gym in San Diego to building a b…
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Decarbonizing Commercial Aviation with Robert Schuetzle, CEO of Infinium
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Commercial aviation has completely altered the nature of life on Earth, and forever changed the way humans think about distance. But in 2023, the industry was responsible for 2.5% of global energy-related CO2 emissions, and given the difficulties of electrifying heavy transport, other solutions are clearly needed. Today's guest is Robert Schuetzle,…
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TruStone tech execs share AI-driven credit union transformation
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At the CIO 100 event, host Lucas Mearian sat down with TruStone’s Gary Jeter and Mayka Thao to discuss post-merger modernization, mobile innovations, and generative-AI tools enhancing efficiency. https://www.linkedin.com/in/mayka/ https://www.linkedin.com/in/gary-jeter/ https://www.linkedin.com/in/lucasmearian/…
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Fighting the Rising Tide of Scams with Carsten Helm
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A fake invoice. A dubious text message. Most of us have brushed off a scam attempt at some point. But what happens when someone falls for one and what responsibility do banks have in stopping it? In this episode of BCG on Compliance, host Hanjo Seibert speaks with Carsten Helm, one of Europe’s leading voices in anti-financial crime. With over 15 ye…
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How Will AI Revamp Marketing—and the Role of CMOs?
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AI is creating greater customer personalization, but a far more fundamental change is coming. Over the next decade, it will break down silos across organizations and give CMOs always-on access to better, deeper, and far more comprehensive information. In this episode, BCG’s Janet Balis explores how this will fundamentally change CMOs’ decision maki…
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Protection, Provenance, and Prompts: YouTube’s Angela Nakalembe
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A chemical engineer by training, Angela Nakalembe worked in the sciences and management consulting before landing at YouTube as the company’s engineering program manager for trust and safety. At YouTube, Angela explains, AI has become a first line of defense against harmful content. The technology not only accelerates content moderation tasks but m…
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The Power of Seeking Discomfort with Prudential’s Carolynn Smith
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What happens when you’re suddenly asked to lead the very people who used to be your peers? For Carolynn Smith, that moment came with her first big promotion. It taught her lessons about courage, discomfort, and how leadership often begins by stepping into the unknown. Today, Carolynn is Head of U.S. Service and Enterprise Process Excellence at Prud…
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How to Get Past 25k Per Month (Gym Owners Only)
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Sick of Being Stuck Under $25K a Month? Click below to learn how to break past it in the next 60 days: https://coaching.vincegabriele.com/fbu-podcast-accelerator Podcast Summary In this episode of Business Secrets for Gym Owners, Vince dives into the brutal reality of Stage One—that zero-to-$25K revenue grind where the gym lives and dies on your ba…
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Innovating Cancer Treatment: Biotech, Bold Moves, and Business Success with Eric C. Broyles - Episode 14
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In this episode of C2 Biz Growth, host John Hale III welcomes Eric Broyles, serial entrepreneur, investor, and CEO of Nanocann Therapeutics, for a powerful conversation about resilience, innovation, and leadership in business. Eric takes us back to his roots in a working-class neighborhood in Ohio, where discipline, education, and hard work shaped …
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Cracking the Code of Customer Contradictions
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AI and data help tell us what people do, but not why. Lauren Taylor, global leader of BCG’s Center for Customer Insight, makes sense of the mixed signals that consumers give off. To truly understand what drives people, businesses of course value robust, real-time data. But they also must uncover the context, motivators, and human truth behind every…
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S5: E4 Understanding an Entrepreneur’s Journey: Fundraising, Networking, and Growth
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In this episode of "The Bottom Line," we sit down with Matheus Riolfi, co-founder and CEO of Tint, an innovative embedded insurance platform. Matheus shares his journey from Brazil to Silicon Valley, his experiences at Turo, and how these shaped his vision for Tint. Discover how embedded finance is transforming industries, the challenges of launchi…
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In this episode of India for the World, brought to you by Mint and BCG, we dive deep into India’s rapidly evolving AI ecosystem. Abhishek Singh, Additional Secretary at the Ministry of Electronics and IT and CEO of the India AI Mission, joins Saibal Chakraborty, BCG’s Managing Director and Technology Lead, to discuss how India is making AI accessib…
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The Top Mistakes CMO's Make During the Interview Process | Kate Bullis & David Wiser | ZRG Partners
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A CMO Confidential Interview with Kate Bullis and David Wiser, Managing Partners and Global Marketing Practice Leaders for ZRG Partners. Kate and David translate their extensive search experience into a pre-game, game time, and post game look at the errors candidates make during the recruiting process. Key topics include: why thorough preparation i…
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Sick of Being Stuck Under $25K a Month? Click the link below to learn how to get started: https://coaching.vincegabriele.com/fbu-podcast-accelerator Podcast Summary In this episode of Business Secrets for Gym Owners, Vince shares a big money idea that any gym owner can start using right away. Fresh off selling his marketing agency, Vince reveals ho…
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Ben Leal and Data for Impact at The Addy Foundation
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In this episode, hosts Ryan Trimble and Shawn P. Williams sit down with Ben Leal, President of the Addy Foundation, to explore how philanthropy is shaping North Texas and beyond.Ben shares his journey from government service to nonprofit leadership, and now to guiding one of Dallas’ most intentional family foundations. He opens up about: The Addy F…
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The Tile Shop's CIO Christopher Davis on cloud migration, AI integration
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Christopher Davis, CIO at The Tile Shop, joins host Shane O’Neill for this CIO Leadership Live interview. They discuss the challenges and strategies in the home improvement sector, as well as the importance of cloud migration, AI integration, and technologies to enhance the customer experience. This episode is sponsored by DataXstream, which develo…
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AI Agents and the 'Everywhere All at Once' Sales Team
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Too often, a company’s sales strategy is limited by finite resources. Even the largest multinational corporations have to make tough decisions about where to deploy their sales teams. But as they grow more sophisticated, AI agents are expected to be capable of reaching and interacting with not only your largest and most valuable clients and custome…
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S5: E3 Anna Berger, CEO of Trayd: The $4.5M Blueprint to Effectively Communicate with Investors
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In this episode, Anna Berger, co-founder and CEO of Trayd, who has recently raised $4.5 million dollars of seed funding, discusses the challenges and innovations in the construction industry. She shares insights on the importance of personal motivators in startups, the role of AI in construction, and the strategies for scalability and customer rete…
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From turning food waste into energy, to sustainable steel and low-emission aviation fuel: Pitching Progress brings you the stories of leaders working to decarbonize the industries that power our world. On this show from Boston Consulting Group (BCG), the founders and CEOs of some of the world’s top green companies take part in an in-depth pitch ses…
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Challenging the Average With Open-Source AI: Hugging Face’s Thomas Wolf
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Thomas Wolf is the cofounder and chief science officer of open-source AI platform Hugging Face, which provides access to thousands of pretrained AI models that can be downloaded and run locally. With over 10 million users, getting started on the site can be a daunting task. Thomas explains how the company aims to improve its accessibility through d…
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Shiv Singh | CEO Savvy Matters | Why Cannes Can't - Things That Aren't Covered at the Big Soiree
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A CMO Confidential Interview with Shiv Singh, CEO of Savvy Matters, former CMO of Lending Tree and author of AI For Dummies and The 5 Marketing Truths You Won't See at Cannes. Shiv shares why he believes AI is killing marketing jobs, how the CMO Role is breaking down due to overlap with other functions, and how "Big Tech is running marketing." Key …
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Throwback: Role Modelling Vulnerability with Kensho’s Bhavesh Dayalji
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What does allyship look like when you’re leading a company? For Bhavesh Dayalji, it often means being honest about the challenges of balancing work and family, and choosing to show up as a husband and father first. This is a throwback episode, but Bhavesh’s reflections on leadership and allyship remain just as powerful today. Bhavesh shares how vul…
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For Gyms Doing Under 25K Only... and How to Get Past It!
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Ready to Break $25K in 60 Days? Click the link to learn how to get started: https://coaching.vincegabriele.com/fbu-podcast-accelerator Podcast Summary In this no-fluff episode, Vince breaks down what struggling gym owners really need to hear if they’re making less than $25K a month. Drawing on his own experiences raising prices, visiting mastermind…
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Frictionless Growth: An Interview with Ryan Hamilton, Associate Professor of Marketing at Emory University, Goizueta Business School
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Rapid brand growth can sometimes lead to incompatibility between new and existing customer segments due to differing needs and expectations. Brand managers can minimize the possibility of segment conflict by anticipating and then carefully managing the relationship between them, according to leading marketing academic Ryan Hamilton.…
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Building Dreams, Partnerships, and Community with C. David Moody Jr. - Episode 13
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In this episode of C2 Biz Growth, host John Hale III speaks with C. David Moody Jr., founder of C.D. Moody Construction, one of the largest African-American-owned construction companies in the United States. David shares his journey from being a reluctant entrepreneur to leading a firm that has built more than $3 billion worth of projects, includin…
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M&A Is Heating Up. Is Your Dealmaking Still on Ice?
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M&A activity is waking up, but many companies are reluctant to leap into the fray. Daniel Friedman, BCG’s global leader of transactions and integrations, explains why bold moves now could pay off. Waiting may feel safe, but the cost could be forfeiting once-in-a-decade opportunities. Learn More: Daniel Friedman: https://on.bcg.com/4mWHyGW Mid-2025 …
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Dan McCarthy | Professor - University of MD | The Unfairness & Disparate Impact of Privacy Policy
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A CMO Confidential Interview with Dr. Dan McCarthy, Professor of Marketing at Maryland and leading practitioner of Customer Lifetime Value. Dan shares insights from his privacy research based on Apple's "App Tracking Transparency" (ATT) initiative commonly known as "Ask App Not to Track" which include a significant impact on business results, a deg…
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S5: E2 Ed Baker, Chief Product Officer at WHOOP: The Secret Formula to Growing a Company
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In the second episode of Season 5, Arav Bhargava sits down with Ed Baker, Chief Product Officer at Whoop, who shares his entrepreneurial journey from launching a dating site at Harvard to leading growth at major tech companies like Facebook and Uber. He discusses the importance of product market fit, strategies for sustainable growth, and how Whoop…
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Building Dallas’ Future with Jamee Jolly of The Real Estate Council
41:39
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41:39
Episode Summary: In this episode of Deconstructing Dallas, hosts Ryan Trimble and Shawn Williams sit down with Jamee Jolly, President & CEO of The Real Estate Council (TREC). From her early days leading the Greater Dallas Restaurant Association to her return to TREC, Jamie shares her journey, her vision for Dallas’ commercial real estate landscape …
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Boston Consulting Group CIO Merim Becirovic on transforming BCG into an AI-powered company
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19:36
Becirovic, CIO at Boston Consulting Group, sat down with senior editor Lucas Mearian at Foundry's CIO 100 event to discuss BCG's AI strategy, which emphasizes internal proof-of-concept before external application and focuses on journey-led and experience-led platforms. Becirovic also highlighted the importance of data strategy, upskilling, and mana…
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