Best Founder of Ideal Practices LLC Podcasts (2025)

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What Worked, What Didn’t, and What to Leave Behind: A Candid Practice Debrief for 2025 with Susan Guthrie on the Practice Playbook Podcast #549 28:50

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6d ago28:50

28:50

If you want a clearer, steadier, and more grounded start to 2026, this episode offers the essential year-end reflection every legal and dispute resolution professional should be doing. As the year winds down, Susan Guthrie, nationally recognized mediator, legal entrepreneur, and bestselling author, guides you through a candid, deeply clarifying deb…

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The Profit Checkup: Your Year-End Guide to Smarter Pricing in 2026 on the Practice Playbook Podcast #548 29:08

20d ago29:08

29:08

If you want more clarity, higher revenue, and a smoother path into 2026, this episode is your essential year-end roadmap. November is the strategic moment for legal and dispute resolution professionals to review their pricing, refine their services, and set the stage for a more profitable year ahead. In this solo episode, Susan E. Guthrie, national…

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The Oprah Effect: Insights from Behind the Scenes on The Practice Playbook Podcast #547 22:43

1M ago22:43

22:43

In this special solo episode, Susan shares behind-the-scenes lessons from her appearance on The Oprah Podcast. Discover how years of preparation and purpose can lead to extraordinary opportunities, how to steward visibility with integrity, and how to turn gratitude into growth. This isn’t just an episode about a big media moment, it’s a heartfelt r…

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The Top 3 Must-Dos for Modern Marketing in Dispute Resolution on The Practice Playbook Podcast #546 21:54

2M ago21:54

21:54

Most professionals in dispute resolution don’t start out dreaming of marketing strategies and social media plans, they become mediators, arbitrators, and facilitators because they want to help people resolve conflict, not “sell” themselves. Marketing done right isn’t about selling at all, it’s about educating, connecting, and building trust. In thi…

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Early Wins: How Adding EDR Can Accelerate Your Practice Growth with Anne Jordan on The Practice Playbook Podcast #545 47:23

2M ago47:23

47:23

If you’ve been looking for ways to expand your services, stand out in a competitive market, and deliver greater value to your clients, this week’s conversation is for you. Early Dispute Resolution (EDR) is transforming the way practitioners help clients resolve cases, faster, more cost-effectively, and with higher satisfaction on all sides. It’s al…

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Understanding Your Perfect Client: The Key to a Thriving Practice with Susan Guthrie on The Practice Playbook Podcast #544 24:48

3M ago24:48

24:48

Susan Guthrie welcomes you back to The Practice Playbook Podcast with a focus on one of the most important shifts you can make in your business: moving from chasing clients to attracting your perfect clients. When you’re chasing, you’re hustling, discounting, and saying yes to everyone. It keeps you stuck in scarcity and often leads to burnout. Att…

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Is LinkedIn Trying to Tell You Something? Why Your Old Videos Are Suddenly Going Viral with Susan Guthrie on The Practice Playbook Podcast #543 20:05

3M ago20:05

20:05

Have you noticed something strange happening on LinkedIn lately? Old videos from months ago are suddenly resurfacing and getting traction? That’s not a glitch, it’s the algorithm talking to you. And if you’re not paying attention, you could be missing one of the biggest visibility opportunities available right now. In this episode, Susan shares how…

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Why Your Niche Isn’t Nice - it’s Necessary on The Practice Playbook Podcast #542 24:49

3M ago24:49

24:49

Susan Guthrie is back with some big news: the podcast has a new name! Welcome to The Practice Playbook Podcast, your hub for building a smart, sustainable, and fulfilling practice. And what better way to kick things off than by tackling one of the most powerful (and most avoided) topics out there: finding your niche. Niching can feel scary. Maybe y…

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Build It Like a CEO: The Tech You Need to Run a Successful Practice with Melissa Brogdon, CEO of FourthParty on Make Money Mediating #541 43:57

4M ago43:57

43:57

Melissa Brogdon, CEO and co-founder of Fourth Party, joins me today for a must-listen conversation on the backbone of every successful mediation practice: your backend systems. Whether you're launching your practice or trying to fix one that's stalled, chances are the issue isn’t with your logo or your website colors—it’s in your operations. Meliss…

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Stop Overthinking, Start Earning: How to Finally Move on to the Practice You Want with Susan Guthrie on Make Money Mediating #540 17:18

4M ago17:18

17:18

Susan Guthrie brings a solo episode that challenges one of the most common mindset traps among mediators, coaches, and conflict resolution professionals: waiting for the “right time.” If you’ve been circling the runway, stuck in planning mode while telling yourself you just need one more training, a better schedule, or a sign from the universe, thi…

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The 5-Minute Practice Makeover: Easy Wins for Busy Legal & DR Pros on Make Money Mediating #539 19:45

5M ago19:45

19:45

Susan Guthrie brings a power-packed solo episode, sharing five quick but impactful upgrades you can implement this week to elevate your practice. From sharpening your client intake process to enhancing your digital presence, these high-leverage, low-lift shifts are designed to boost visibility, streamline your workflow, and yes, improve your bottom…

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You Lost Me at Voicemail: How to Stop Losing Clients Before They Hire You with Maddy Martin on Make Money Mediating #538 46:50

5M ago46:50

46:50

If you're out there posting on social media, giving workshops, and networking like crazy, but still struggling to convert leads into paying clients - or if you’ve ever felt overwhelmed by client inquiries or assumed your intake system is “good enough,” this conversation will completely shift how you think about client communication and conversion. …

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How to Get Published: A Reputation-Building Guide for Legal & DR Pros with Dr. Clare Fowler on Make Money Mediating #537 40:10

6M ago40:10

40:10

Susan Guthrie welcomes Dr. Clare Fowler to discuss the many ways that dispute resolution professionals, and professionals of all kinds, can get their ideas out into the world through writing and publishing. Susan and Clare recently co-presented a popular program for the ABA Dispute Resolution Section on this topic, and they’re continuing that conve…

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The Client Experience Advantage: How Top Mediators Win Before They Even Begin with Michael Holmes on Make Money Mediating #536 33:57

6M ago33:57

33:57

In this powerful episode, Susan Guthrie is joined by Michael Holmes, Chief Product Officer at FourthParty, for a conversation every mediator and ADR professional needs to hear. Michael, a legal mind with an entrepreneurial edge, has worked with hundreds of mediators to build thriving practices, and he’s here to share the client-first strategy that …

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UPDATED: The One Negotiation Tactic That Wins Every Time (And How Mediators Can Use It Too!) on Make Money Mediating #535 23:00

7M ago23:00

23:00

Susan Guthrie shares the one negotiation skill that works every time—no matter the context—and how you can use it to build both resolution and rapport. In this solo episode, she introduces the powerful concept of framing: the art of shaping how information is presented to influence how it is received. Framing is not about manipulation—it’s about cl…

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Usher Winslett on Visibility, Opportunity, and Building an Arbitration Practice That Lasts on Make Money Mediating #534 51:54

7M ago51:54

51:54

Susan Guthrie welcomes Usher Winslett for a conversation that pulls back the curtain on what it really takes to build a thriving arbitration practice. From his early days of “dabbling” in dispute resolution to leading with service and strategy, Usher shares the pivotal moments and mindset shifts that helped him turn curiosity into a successful care…

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RPS Coach Revealed: Professor John Lande’s New Tool to Transform Your Mediation Practice (Part Two) on Make Money Mediating #533 28:22

7M ago28:22

28:22

In part two of a special two-part series, Susan continues her conversation with Professor John Lande about RPS Coach, his groundbreaking AI tool designed to elevate mediation practice through better preparation, deeper reflection, and more conscious system design. This time, Susan and John explore how RPS Coach can be used before, during, and after…

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RPS Coach Revealed: Professor John Lande’s New Tool to Transform Your Mediation Practice (Part One) on Make Money Mediating #532 46:16

8M ago46:16

46:16

Susan Guthrie welcomes Professor John Lande for an eye-opening conversation that blends innovation, insight, and the evolving role of AI in mediation. In this special two-part series, Susan is joined by legendary dispute resolution scholar John Lande, yes, the same John Lande who generally is very cautious about electronic technology – but is all-i…

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Breaking the ‘Invisible Expert’ Curse: Why No One Knows You Exist (And How to Fix It Fast) on Make Money Mediating #531 21:27

8M ago21:27

21:27

You could be the most qualified person in the room, and still not get hired. That stings, right? But if you’ve ever heard someone say, “Oh wow, I didn’t know you do that now!” then you’ve met the curse of the Invisible Expert. The truth is, being amazing at your work is just half the battle. The other half? Making sure the right people know you’re …

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AI Secrets from the Big Four—and How They Can Transform Your Solo or Small Practice on Make Money Mediating #530 29:46

9M ago29:46

29:46

There’s a lot of fear and misunderstanding around AI in the legal and mediation world. Will it replace professionals? Will clients trust AI-generated content? Is it even ethical to use these tools in practice? These questions are valid, but they’re also keeping too many solo and small firm professionals from tapping into tools that can actually hel…

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Ep 33. | Cracking the Contact Center Training Code | Vicki Brackett, Chief Knowledge Officer at Knowledgely 41:55

9M ago41:55

41:55

Join Ed and Vicki in this insightful episode as they dive deep into the world of contact center training and the evolving landscape of customer support. Discover the critical role of knowledge acquisition for contact center teams and learn how providing the right information at the right time can revolutionize customer problem-solving. Ed and Vicki…

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Turn Your Expertise Into Income: A Step-by-Step Guide to Monetizing Your Knowledge on Make Money Mediating #529 34:20

9M ago34:20

34:20

Susan Guthrie welcomes you to a game-changing episode, where she explores how legal professionals can monetize their expertise through courses, webinars, corporate trainings, and more. So, are you maximizing the value of your expertise? If you’re a mediator, attorney, or dispute resolution professional, you’ve spent years refining your skills and g…

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The 6-Figure Mediation Practice Blueprint: What High-Earners Do Differently on Make Money Mediating #528 33:34

10M ago33:34

33:34

Can you really make six figures as a mediator? The answer is YES—but only if you run your practice like a business. So, what sets those who are making six figures apart from those who are not? In this week’s episode, Susan shares four key principles from her 6-Figure Mediation Practice Blueprint to help you shift your mindset, increase revenue, and…

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Ep. 32 | Your Hiring Practices Are Outdated | Brian Delman, Sales and Biz Dev Leader 57:40

10M ago57:40

57:40

Are your sales hiring practices stuck in the past? Join Ed and Brian this week as they dissect the biggest challenges facing sales leaders today when it comes to finding and hiring top-performing talent. They reveal the alarming truth about resume screening, discuss why focusing solely on industry experience can be a costly mistake, and challenge c…

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LinkedIn and Beyond: The Latest and Greatest from the Master, Donna Serdula #527 42:25

10M ago42:25

42:25

You asked—no, you demanded—and we delivered! Back by overwhelming popular demand is the one, the only… LinkedIn Legend, Donna Serdula. Donna joins Susan Guthrie for a conversation that will help you turn your Linkedin Profile from “meh” to magnetic! Donna is the LinkedIn legend, the queen of personal branding, and the author of LinkedIn Profile Opt…

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The Trump Effect on Dispute Resolution: Trends You Can’t Afford to Ignore on Make Money Mediating #526 25:08

10M ago25:08

25:08

Susan Guthrie is diving into a timely and crucial topic today: how the early days of the Trump administration are reshaping the legal landscape and what it means for mediators, arbitrators, and other dispute resolution professionals. In just the first week, the administration’s actions have already set the tone for what promises to be a divisive po…

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Next-Level AI: The Episode That Will Blow Your Mind on Make Money Mediating #525 18:42

11M ago18:42

18:42

In this groundbreaking episode of Make Money Mediating, we’re diving deep into the transformative power of AI and how it can revolutionize the way you approach your business and practice. This episode will showcase the next level of AI Tools to help you visualize the possibilities for the future with this fast-moving and improving technology. From …

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Mastering Mindset to Break Free from Survival Mode: Trina Nudson’s Roadmap to Entrepreneurial Success on Make Money Mediating #524 40:00

11M ago40:00

40:00

Ready to rethink how you approach your business? Susan Guthrie welcomes Trina Nudson, a trailblazing entrepreneur and family advocate, to the Make Money Mediating podcast. Trina’s journey from foster care social work to owning multiple thriving businesses is packed with lessons in resilience, adaptability, and growth. If you've ever struggled with …

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AI in Action: Transforming Legal Practice and Dispute Resolution with descrybe.ai. A Conversation with Co-Founder, Kara Peterson on Make Money Mediating #523 42:10

12M ago42:10

42:10

Discover how AI can level up your practice, reduce burnout, and make legal work more fulfilling with insights from Kara Peterson, co-founder of Descrybe.ai. Susan Guthrie welcomes Kara Peterson, a trailblazer in legal tech and one of the ABA’s 2024 Women of Legal Tech, to share how AI tools are transforming the future of law for solo practitioners,…

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Ep. 31 | From Ideal Client to Right Sizing Pricing | Randy Gerber, Founder and Advisor at Gerber, LLC 46:36

12M ago46:36

46:36

Ever wonder how successful entrepreneurs navigate the complex world of wealth management and business growth? In this episode, we sit down with Randy Gerber, founder and advisor at Gerber LLC, a professional service firm that exclusively advises first-generation entrepreneurs. Randy shares his journey from a young financial planner to the creator o…

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Declutter Your Practice: How to Start the New Year Organized and Ready on Make Money Mediating #522 29:35

1y ago29:35

29:35

Ready to kick off 2025 with a practice that’s more efficient, organized, and set for success? Then get ready, as Susan Guthrie shares actionable tips to declutter—not just the physical space, but the mental and operational obstacles holding you back. From letting go of mental clutter to streamlining inefficient processes, you’ll learn how to create…

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Ep. 30 | Human Centered Design and Succession Planning | Lacey Picazo, Founder and CEO of ZoCo Design 45:42

1y ago45:42

45:42

How can you ensure your business survives and thrives without being solely reliant on you? This is one of the guiding initiatives from this week’s guest, who is spending a lot of time, and money, on ensuring the future success without her in the drivers seat. This week’s guest is Lacey Picazo, Founder and CEO of ZoCo Design, a product design and us…

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The Art of Follow-Up: The Essential Outreach to Turn Prospects into Paying Clients on Make Money Mediating #521 23:09

1y ago23:09

23:09

Mastering the art of follow-up is essential for turning prospects into clients. With her signature clarity and expertise, Susan Guthrie shares actionable strategies to stay top of mind with prospects without coming across as pushy or over the top. From crafting personalized messages to automating the follow-up process, you’ll gain a comprehensive t…

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Ep. 29 | From Gut Feeling to Data Driven | Roee Hartuv, Head of Revenue Architecture Practice at Winning by Design 46:56

1y ago46:56

46:56

Ever wondered how to make strategic decisions based on data rather than gut feelings? In this episode, we uncovered the surprising challenges and pivotal moments in a journey that led to expertise in revenue architecture. Find out how Winning by Design is revolutionizing the industry with free frameworks, models, and a certification program. It's t…

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From Partner Track to Leading Change: Amanda Nugent’s Journey from Litigator to Leader on Make Money Mediating #520 40:57

1y ago40:57

40:57

Susan Guthrie welcomes Amanda Nugent, Director of Talent and Diversity at Carmody, Torrance, Sandec, and Hennessey LLP, for a conversation on breaking out of the traditional litigation career mold to lead with purpose. Amanda reveals how she transformed her legal career by embracing her passion for diversity, equity, and inclusion (DEI)—what was on…

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Ep. 28 | Building Businesses on Amazon | Mike Begg, Co-founder and CEO of AMZ Advisers 43:29

1y ago43:29

43:29

Discover how this entrepreneur bootstrapped not one or two, but four businesses! From selling ebooks to breaking into the Latin American market, his journey is full of unexpected twists and valuable lessons. But what's the one thing he wishes he knew before starting? Tune in to find out! This week’s episode features Mike Begg. Mike serves as the co…

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Ep. 27 | Rethinking RevOps and Optimizing Systems | James McKay, Founder & CEO at VEN 50:44

1y ago50:44

50:44

Picture this, you build a consumer travel startup, and it fails. Try again right? What about ditching the software and industry all together and building a services-based business helping revenue teams be more efficient? This change in direction helped our guest bring unexpected growth for his company and his customers. Find out how this entreprene…

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Ep. 26 | When Systems Replace Founders | Zach Ferres, ex-CEO, Advisor, Investor, and Startup Builder 48:45

1y ago48:45

48:45

So, you've been told to just keep pushing harder and working more to get your business to the next level, but the results just aren't matching the effort. The frustration of putting in so much and not seeing the growth you expect is real. It's time to rethink your approach and find a better way to navigate the stages of business growth. We’re excit…

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Ep. 25 | How a Startup Survived an Industry Shakeup | Naveed Iqbal, Founder and CEO of Dolr 36:15

1y ago36:15

36:15

We’ve seen this before…companies enter an unknown market shift and all of the sudden the business comes to a halt. Imagine that same experience as a startup, just getting up and going and trying to get your first customers. Enter the COVID lockdown and the immediate halt of student loan payments. Discover how this startup survived turmoil and found…

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Gabrielle Hartley’s Blueprint for Mediation Success: Holistic Pricing, Book Publishing, and Practice Optimization on Making Money Mediating #519 33:36

1y ago33:36

33:36

Ready to optimize your mediation game? Susan Guthrie welcomes the dynamic Gabrielle Hartley, best-selling author, and mediation trailblazer, to chat about her groundbreaking approach to mediation pricing and publishing success. Gabrielle opens up on navigating the traditional vs. self-publishing world and shares pro tips for aspiring authors. Expec…

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Ep 24. | Investing in People First | Isaac Dole, Founder and CEO at Birchwood Healthcare Partners 41:52

1+ y ago41:52

41:52

Uncover the surprising truth about the challenges and triumphs of entrepreneurship in the healthcare industry. Discover how one CEO's personal journey led to a radical approach to employee investment and development, transforming the way we think about professional growth and business success. Want to know the secret behind navigating tough decisio…

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10 Tactics Guaranteed to Make You a Great Public Speaker on Make Money Mediating #518 29:38

1+ y ago29:38

29:38

Unlock the power of your voice and elevate your impact as a mediator—today. Susan Guthrie reveals 10 game-changing tactics that will transform you into a confident and captivating public speaker. This episode delves into an essential skill for mediators and professionals alike—public speaking. Whether you’re addressing a conference, leading a works…

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Ep. 23 | Leadership Lessons from the Battlefield | Jason Barr, VP, Healthcare at ID.me 47:22

1+ y ago47:22

47:22

Military leadership lessons have been a hidden gem for driving revenue growth in business. Learn how this sales leader turned proactive change into a revenue playbook and hear about the connection between military expertise and business success. Our special guest is Jason Barr, a military veteran and sales leader at ID.me, brings a unique perspecti…

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The Step You’re Missing: Branding Your Way to DR Success on Make Money Mediating #517 26:17

1+ y ago26:17

26:17

In this episode of Make Money Mediating, Susan Guthrie dives into one of the most commonly overlooked yet crucial aspects of building a successful dispute resolution practice—branding. Transitioning into dispute resolution from another successful career can be challenging, especially when it comes to standing out and attracting clients. The missing…

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Ep. 22 | Lessons on Driving Massive Value for Clients | Ken Paskins, Founder and CEO of GCE Strategic Consulting 43:30

1+ y ago43:30

43:30

If you're feeling stuck in a cycle of trying to achieve sustainable revenue growth, only to hit a wall and struggle to break through, just know you are not alone! Many business owners find themselves in the same frustrating position, trying different strategies without seeing the results they desire. It's time to rethink your approach and consider …

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Say Goodbye to Imposter Syndrome and Hello to Success on Make Money Mediating #516 25:49

1+ y ago25:49

25:49

Overcoming Imposter Syndrome in Your Business Have you ever felt like an imposter in your professional life? Susan Guthrie dives into this all-too-common struggle among dispute resolution professionals, sharing her journey and the importance of continuous learning to overcome Imposter Syndrome. You’ll hear Susan offer practical tips to conquer self…

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Ep. 21 | Partnerships as Growth Engines | Sheri Chaney Jones, Founder and CEO of SureImpact 42:50

1+ y ago42:50

42:50

As the founder and CEO of Sure Impact, Sheri Chaney Jones brings a wealth of experience in using data to drive social change. With a background in data science and a decade-long career in helping the social sector define metrics and tell their stories, Sheri has been at the forefront of leveraging technology to solve complex social problems. Her co…

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The Cutting-Edge of Arbitration: AI, Tech, and Beyond with Amy Schmitz #515 44:19

1+ y ago44:19

44:19

The Future of Arbitration: AI, Tech Innovations, and Ethical Considerations with Professor Amy Schmitz Susan Guthrie is joined by Professor Amy Schmitz, who is a renowned expert in dispute resolution and legal technology. They delve into Amy's new book, 'The Arbitration Conversation,' and discuss its insights on the intersection of arbitration and …

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Professional Freedom: The REAL Costs (and Rewards!) of Entrepreneurial Independence on Make Money Mediating #514 30:53

1+ y ago30:53

30:53

The Cost-Benefit Analysis of Entrepreneurship. Is it Worth It? Don't miss Susan Guthrie's 4th of July special, where she breaks down the financial costs, time commitments, and personal rewards of launching a dispute resolution practice. She shares insights on balancing startup expenses with the high earnings, fulfillment, and creative freedom that …

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Ep. 20 | Leaders Have The Teams They Deserve | James Rores, Founder of WINS Selling 55:59

1+ y ago55:59

55:59

Ready for an unexpected truth about team building? It's not about traditional hiring practices or years of experience. It's about creating a culture that multiplies the potential of each team member. But here's the twist: the key to success lies in something you may not have considered. Stay tuned to revolutionize your approach to team building and…

Founder Of Ideal Practices LLC Podcasts