Welcome to the "Excellence In Healthcare Podcast," your go-to resource for healthcare business executives who want to accomplish impactful results for the communities they serve. This podcast, hosted by Jarvis T. Gray, is intended to provide healthcare professionals with proven solutions for aligning people, processes, and priorities to generate business success. Join Jarvis and industry experts as they discuss the current trends and best practices affecting the healthcare business. This pod ...
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Jarvis T Gray Podcasts

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041_Elevating Maternal Health: Denika Moore’s Journey in Healthcare Entrepreneurship
42:56
42:56
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42:56Send us a text Host: Jarvis T. Gray, The Quality Coaching Co. Guest: Denika Moore, CEO of Mothers With Attitude, LLC Summary: In this candid and inspiring episode, host Jarvis T. Gray welcomes Denika Moore, founder of Mothers With Attitude (MWA), a unique organization dedicated to supporting families—especially those impacted by addiction, incarcer…
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040_Leading With Positivity and Purpose: Dr. Cie Armstead’s Approach to Healthcare Excellence
44:59
44:59
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44:59Send us a text Host: Jarvis T. Gray, The Quality Coaching Co. Guest: Dr. Cie Armstead, Founder of Owlservations, DEI Expert Episode Overview In this inspiring episode, Jarvis T. Gray sits down with Dr. Cie Armstead, a passionate advocate for diversity, equity, and inclusion (DEI) in healthcare leadership. Dr. Cie shares her personal leadership phil…
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039_Integrating Ayurveda into Modern Healthcare: Business Insights from Vella Catania
45:33
45:33
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45:33Send us a text Hosts: Jarvis T. Gray, Vella Catania Guest: Vella Catania (she/her), Founder of Love Vella Ayurveda Healing with Heart Episode Overview In this insightful episode, hosts Jarvis T. Gray and Vella Catania delve into the intersection of healthcare excellence and entrepreneurship through the lens of Ayurveda. Vella shares her deeply pers…
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038_Who Benefits When Healthcare Leaders Level Up: Impact Across Patients, Teams, and Communities
28:26
28:26
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28:26Send us a text Episode Overview In this special live edition of the Excellence in Healthcare podcast, host Jarvis T. Gray brings together healthcare leaders, including private practice owner Tracy (Shades of Resilience Counseling) and nurse/leader Soulara, for an engaging discussion on who truly benefits when healthcare leaders “level up” in mindse…
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037_From Wishing to Winning: Joe D’Angelo Shares Success Insights for Healthcare Leaders
30:58
30:58
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30:58Send us a text Host: Jarvis T. Gray Guest: Alvin (Joe) D'Angelo Introduction Jarvis welcomes listeners and introduces Joe D’Angelo, a seasoned healthcare leader and published author. Joe kicks off the episode by sharing his two guiding leadership quotes: “Everything is hard, so choose your hard.” John Maxwell: “Leadership is influence, nothing more…
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036_From ER Nurse to Holistic Coach: Dana Smith’s Journey in Healthcare Entrepreneurship
45:48
45:48
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45:48Send us a text Host: Jarvis T. Gray, The Quality Coaching Co. Guest: Dana Smith, Founder of Earth and Ether Holistic Coaching Episode Highlights 1. Meet Dana Smith – A Journey in Nursing and Holistic Coaching Dana shares her diverse experience in healthcare, from ER and cardiac surgery nursing to working in aesthetics, pain clinics, and her journey…
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035_Bridging the Gap: Innovation, Empathy & Leadership with Dr. Stephanie Hanna
41:50
41:50
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41:50Send us a text Host: Jarvis T. Gray Guest: Dr. Stephanie Hanna (she/her) Company: Wilson and Wilbur Episode Overview In this thought-provoking episode, Jarvis T. Gray sits down with Dr. Stephanie Hanna, a healthcare consultant, entrepreneur, and researcher passionate about health promotion, disease prevention, and bridging the gap between research …
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034_Becoming the Leader Your Healthcare Team Needs Through Growth
10:13
10:13
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10:13Send us a text Host: Jarvis T. Gray Episode Overview: In this insightful episode, host Jarvis T. Gray dives deep into the critical theme of growth in healthcare leadership. Jarvis breaks down why continuous growth is not just a personal journey but a fundamental part of leading dynamic, high-performing healthcare teams. The episode unpacks the risk…
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033_From Authority to Influence: Rethinking Leadership in Healthcare
14:25
14:25
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14:25Send us a text Kickstarting Season 2, host Jarvis T. Gray dives deep into the essentials of leadership development in healthcare. Drawing on personal experience and real-world examples, Jarvis highlights why intentional leadership is foundational to high-quality care, resilient teams, and sustainable organizational success. Key Topics & Takeaways L…
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032_Transforming Grief into Advocacy: Danielle's Mission for Maternal Health
57:35
57:35
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57:35Send us a text Host: Jarvis T. Gray, The Quality Coaching Co. Guest: Danielle Nicole, Founder of Tiny Heart Team Member, Inc. Episode Summary: In this insightful episode of Excellence in Healthcare, host Jarvis T. Gray sits down with Danielle Nicole, the founder of Tiny Heart Team Member, Inc., a nonprofit organization dedicated to supporting women…
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031_Navigating Healthcare Leadership: Insights from Jennifer Bonds King
35:05
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35:05Send us a text Host: Jarvis T. Gray, The Quality Coaching Co. Guest: Jennifer Bonds King, Healthcare Administrator and Founder of The Enlightenment Group Episode Overview: In this enriching episode of the Excellence in Healthcare podcast, Jarvis welcomes an inspiring leader in healthcare, Jennifer Bonds King. As a seasoned healthcare administrator …
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030_Building Resilient Healthcare Teams: Strategies for Rural Leaders
1:03:21
1:03:21
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1:03:21Send us a text Host: Jarvis T. Gray, The Quality Coaching Co. Guests: Lloyd Sirmons, Southeastern Telehealth Resource Center & Georgia Rural Health Association Episode Overview: Dive into this enriching episode of the Excellence in Healthcare podcast as Jarvis T. Gray collaborates with esteemed past guests Lloyd Sirmons for an enlightening discussi…
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029_A Glimpse into Leadership Excellence: Season 2 of Excellence in Healthcare
19:26
19:26
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19:26Send us a text Host: Jarvis T. Gray, The Quality Coaching Co. Episode Overview: Join host Jarvis Gray on the latest episode of the Excellence in Healthcare podcast as he reflects on the transformative journey of season one and charts an exciting course for season two. With a new focus on leadership excellence and a fresh segment on business coachin…
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028_Journey to High Reliability: Proactive Risk Management in Healthcare with FMEA
46:06
46:06
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46:06Send us a text Host: Jesse Smith, VP @ Performance Health Partners Guest: Jarvis T. Gray, The Quality Coaching Co. In this episode of the Excellence in Healthcare podcast, Jarvis shares a recently recorded webinar that he conducted in partnership with Performance Health Partners, and Jesse Smith. Together, they delve into the transformative topic o…
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027_The Journey to Nursing Excellence with Dr. Dalita Davis-Whitmore
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35:50Send us a text Host: Jarvis T. Gray, The Quality Coaching Co. Guest: Dr. Dalita Davis-Whitmore, AVP of Nursing, UF Health Jacksonville Dive into this inspiring episode of the Excellence in Healthcare podcast, where Jarvis T. Gray engages in a riveting conversation with Dr. Dalita Davis-Whitmore, Associate Vice President of Nursing at UF Health Jack…
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026_Empowering Community Health Leaders: Carla Washington on Excellence in HIV Care
27:59
27:59
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27:59Send us a text Host: Jarvis T. Gray, The Quality Coaching Co. Guest: Carla Washington, VP of Operations for Vivent Health Join us for a captivating episode of the Excellence in Healthcare podcast as Jarvis welcomes Carla Washington, a remarkable leader in community health. As the VP of Operations for Vivent Health in Wisconsin, Carla shares her ins…
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025_Creating a Culture of Safety in Healthcare with Dr. Richard Vazquez
44:02
44:02
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44:02Send us a text Host: Jarvis T. Gray, The Quality Coaching Co. Guest: Dr. Richard Vazquez, Founder, CEO, and CMO of SafeStart Medical In this engaging episode of the Excellence in Healthcare podcast, host Jarvis T. Gray sits down with Dr. Richard Vazquez, a seasoned surgeon and innovative entrepreneur at the helm of SafeStart Medical. Together, they…
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024_Building High Reliability in Healthcare with Spence Byrum
38:29
38:29
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38:29Send us a text Host: Jarvis T. Gray, The Quality Coaching Co. Guest: Spence Byrum, CEO of HRS Consulting Episode Overview: Dive into this enriching episode of the Excellence in Healthcare podcast as Jarvis T. Gray is joined by the inspirational Spence Byrum, CEO of HRS Consulting. Spence shares his distinctive journey from being a Coast Guard pilot…
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023_How Revenue Cycle Innovations Are Shaping Healthcare Excellence with Melody Mulaik
30:56
30:56
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30:56Send us a text Host: Jarvis T. Gray, The Quality Coaching Co. Guest: Melody Mulaik, President of Revenue Cycle Coding Strategies LLC Episode Overview: Join us for this insightful episode of the Excellence in Healthcare podcast as Jarvis welcomes a special guest, Melody Mulaik , a pioneer in the revenue cycle space. Melody, President of Revenue Cycl…
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022_Leadership, Leverage, and the Lifeblood of Community Health Centers with Brandon Jones
47:18
47:18
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47:18Send us a text Join us for a compelling episode of Excellence in Healthcare, where host Jarvis T. Gray sits down with Brandon Jones, the Associate Vice President of Health Center Capacity Building at the National Association of Community Health Centers. Brandon shares his extraordinary journey from wanting to be a doctor to becoming a leading healt…
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021_Sustaining Excellence: Strategies for Healthcare Transformation
20:27
20:27
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20:27Send us a text Welcome back to the Excellence in Healthcare Podcast with your host, Jarvis T. Gray! In this compelling episode, we conclude our journey through Jarvis's groundbreaking new book, "Mastering Healthcare Excellence." Focused on Chapter 8 - "The Path Forward: Sustaining Excellence in Healthcare," this episode isn’t just a recap; it’s you…
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020_Building Leadership and Community in Healthcare with Chief Kelly Cope
39:57
39:57
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39:57Send us a text In this episode of "Excellence In Healthcare," host Jarvis T. Gray sits down with Chief Kelly Cope from the St. Charles County Ambulance District to uncover the secrets of robust leadership and innovative community engagement in the EMS realm. With over 34 years of experience, Chief Cope shares his non-traditional career journey from…
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019_Transforming Healthcare: Breakthrough Strategies for Synergy and Sustained Success
20:46
20:46
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20:46Send us a text Join us on the latest episode of the Excellence in Healthcare podcast with your host Jarvis T. Gray, as we delve into the game-changing strategies set to redefine success for healthcare organizations. This week's episode, "Transforming Healthcare: Breakthrough Strategies for Synergy and Sustained Success," takes a deep dive into Chap…
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018_Strategies for Rural Healthcare Excellence: Expert Insights from Lloyd Sirmons
28:55
28:55
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28:55Send us a text Introduction: Host Introduction: Jarvis opens the episode by welcoming the audience and introducing today's guest, Mr. Lloyd Sirmons, the Executive Director of the Georgia Rural Health Association. Guest Introduction: Lloyd shares a bit about his background, his dual roles as Executive Director of both the Georgia Rural Health Associ…
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017_From Setbacks to Success: Scott Steiner’s Leadership Journey in Rural Healthcare
33:41
33:41
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33:41Send us a text Welcome to another enlightening episode of Excellence in Healthcare with your host, Jarvis T. Gray. This week, we sit down with Scott Steiner, the esteemed CEO and President of Phoebe Putney Health System, as he unveils his compelling journey from for-profit healthcare in bustling cities to leading a nearly billion-dollar, community-…
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016_Boosting Innovation: Tools and Strategies for Healthcare Leaders
21:44
21:44
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21:44Send us a text Attention, healthcare leaders and executives! Are you ready to revolutionize your organization's approach to innovation and operational efficiency? Join us on this cutting-edge episode of the Excellence in Healthcare podcast as host Jarvis T. Gray delves into the heart of Future Forward healthcare practices. In this invigorating inst…
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015_Mastering Operational Workflows in Healthcare
23:00
23:00
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23:00Send us a text In this transformative episode, host Jarvis T. Gray delves into the crucial topic of operational mastery in healthcare management. The episode focuses on two pivotal tools from Jarvis's book, "Mastering Healthcare Excellence," aimed at enhancing efficiency and fostering a culture of innovation: Comprehensive Process Documentation Uni…
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014_Leading Excellence in Small Healthcare Organizations with Alison Croke
39:09
39:09
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39:09Send us a text Join us for a compelling episode of "Excellence In Healthcare" where Jarvis sits down with the remarkable Alison Croke, President and CEO of Wood River Health. This episode dives deep into the unique challenges and groundbreaking developments in smaller healthcare organizations—insights that every healthcare leader and executive need…
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013_Navigating Excellence in Community Healthcare with Jeff Taylor
27:58
27:58
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27:58Send us a text In this episode of the Excellence in Healthcare podcast, host Jarvis T. Gray sits down with Jeff Taylor, the dynamic CEO of MedCure Health, based in Atlanta, Georgia. Drawing from over two decades of experience, Jeff shares his compelling journey from the world of finance to leading a transformative community health organization. Joi…
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012_Essential Marketing Tactics for Healthcare Excellence with Saul Marquez
34:00
34:00
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34:00Send us a text Join host Jarvis T. Gray in a riveting discussion with the dynamic Saul Marquez, a seasoned healthcare leader and podcaster, in this unmissable episode of "Excellence in Healthcare." Whether you're a healthcare executive, marketer, or entrepreneur, this episode is packed with cutting-edge insights and practical strategies to elevate …
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011_Empowering Teams for Healthcare Excellence
21:19
21:19
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21:19Send us a text Welcome to another illuminating episode of the Excellence in Healthcare podcast, hosted by the insightful Jarvis T. Gray. In this episode, we dive into one of the most transformative topics in healthcare leadership: empowering teams. Based on Chapter 5 of Jarvis's acclaimed book, Mastering Healthcare Excellence, this episode is packe…
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010_From Data to Excellence: Crafting Proactive Healthcare Strategies
29:25
29:25
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29:25Send us a text Host: Jarvis T. Gray Episode Description: Welcome to another enlightening episode of the Excellence in Healthcare podcast with your host, Jarvis T. Gray. In this episode, Jarvis delves into the pivotal topic of cultivating a data-driven culture for healthcare excellence. Across the healthcare landscape, data is abundant yet often und…
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009_Leadership and Innovation in Healthcare with Dr. Katherine Evans
26:02
26:02
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26:02Send us a text Host: Jarvis T. Gray Guest: Dr. Katherine Evans (President of Novocardia Division of the Cardiovascular Associates of America) Episode Overview: In this episode of the Excellence in Healthcare podcast, host Jarvis T. Gray speaks with Dr. Katherine Evans, president of Novocardia Division of the Cardiovascular Associates of America. Dr…
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008_Embracing Obsession: Jarvis’s KeyNote on Healthcare Excellence and Leadership
35:19
35:19
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35:19Send us a text Join us for a riveting episode of the "Excellence In Healthcare" podcast, where our host, Jarvis T. Gray, delivers an unforgettable keynote speech at a Lean Six Sigma graduation event hosted by Dr. Shernette Kidd. Jarvis shares a wealth of insights and inspiring personal stories designed to motivate and equip healthcare professionals…
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007_Cultural Shifts, Innovations, and the Future of Patient Safety
48:53
48:53
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48:53Send us a text Host: Jarvis T. Gray Guest: Mike Eisenberg Join us for a riveting conversation with Mike Eisenberg, a visionary documentary filmmaker turned healthcare advocate, on the latest episode of "Excellence In Healthcare." Hosted by Jarvis T. Gray, this episode delves deep into the evolving landscape of healthcare training, the role of techn…
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006_Transforming Healthcare with Patient-Centered Care
11:49
11:49
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11:49Send us a text Host: Jarvis T. Gray Episode Summary: In this episode, host Jarvis T. Gray delves into the concept of patient-centered care and its transformative power in healthcare settings. Jarvis shares personal anecdotes and real-life examples to illustrate the importance of empathy and effective communication, providing practical strategies fo…
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005_Excellence in Patient and Employee Safety with Heidi Raines
28:14
28:14
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28:14Send us a text Welcome to another inspiring episode of the Excellence in Healthcare podcast! In this episode, host Jarvis interviews Heidi Raines, the dynamic founder and CEO of Performance Health Partners. Heidi shares her remarkable journey from a small-town girl with limited access to healthcare to leading a company that offers top-notch risk an…
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004_Transformative Leadership: Shaping the Future of Healthcare Excellence
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19:13Send us a text In today's episode, Jarvis dives deeply into healthcare leadership, particularly transformative leadership, which is crucial for driving excellence and continuous improvement within healthcare organizations. This episode connects directly to chapter 2 of Jarvis's book, Mastering Healthcare Excellence, and explores tools and strategie…
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003_Achieving Excellence in Healthcare: Strategies for Leadership, Innovation, and Policy Reform
35:24
35:24
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35:24Send us a text In this episode of *Excellence in Healthcare*, host Jarvis delves into the transformative impacts of technological advancements and strategic approaches to improve healthcare post-pandemic. Jarvis discusses the key factors necessary for achieving excellence in healthcare, covering topics such as telemedicine, price transparency, cybe…
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Send us a text Hosts: Jarvis T. Gray, Host Dr. Britney Scott, Co-Host and Guest Episode Summary: In this inaugural episode of the rebranded "Excellence In Healthcare" podcast, hosts Jarvis T. Gray and Dr. Britney Scott dive into a conversation that explores their professional journeys and the evolution of their podcasting and consulting careers. Hi…
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001_Special Announcement - A New Era of Excellence in Healthcare Begins
4:31
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4:31Send us a text Welcome, healthcare leaders and executives, to a pivotal moment in our podcast journey! In this special announcement episode, host Jarvis T. Gray shares groundbreaking news that will redefine your pursuit of operational excellence in the healthcare industry. After years of inspiring conversations and invaluable insights on the Health…
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Send us a text The Healthcare QualityCast will be taking a temporary break in producing content. We will be back with an entirely new show and format soon! Be sure to stay connected. Connect with Jarvis on LinkedInEmail Jarvis Directly Is your healthcare organization ready for excellence? Take the Healthcare Excellence Readiness Assessment and find…
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167: Healthcare QualityCast Pilot Episode #0: Chika Odioemene MSN, NP, RN, MS-HQS, CPPS, CPHQ
54:30
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54:30Send us a text Chika Odioemene MSN, NP, RN, MS-HQS, CPPS, CPHQ, LSSMBB, FISQua is the CEO and Founder of Utopian Healthcare.Connect with Chika on LinkedInLearn more about Utopian Healthcare Is your healthcare organization ready for excellence? Take the Healthcare Excellence Readiness Assessment and find out! Evaluate your leadership, strategy, and …
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166: The Journey of the Healthcare QualityCast with Jarvis Gray, Part 3
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1:03:16Send us a text Welcome to the third and final installment of The Healthcare QualityCast, featuring Jarvis Gray. we truly hope that you've enjoyed each of these conversations reflecting on the journey with the podcast, as well as the journey that Jarvis has been on for the past few years. As Jarvis goes through a transition in launching his new show…
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165: The Journey of the Healthcare QualityCast with Jarvis Gray, Part 2
1:01:02
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1:01:02Send us a text A pleasure to assist this connection - I’ll let you both take it from here. Is your healthcare organization ready for excellence? Take the Healthcare Excellence Readiness Assessment and find out! Evaluate your leadership, strategy, and operations. Start now: Healthcare Excellence Readiness Assessment Thank you for tuning in! Don't fo…
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164: The Journey of the Healthcare QualityCast with Jarvis Gray
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54:54Send us a text Quality people, after building this up for the last few weeks we are finally tapping into the last of our new interviews for this segment of the podcast. I'm honored to have had our amazing guests, Dr. Nigel Brown and Evita Payton, Reach out to me at a point where I didn't know what to do with the podcast and how to close it out as I…
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163: The Best of the Healthcare QualityCast: Evita Payton, MSHI, MSHA, LSSBB
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56:43Send us a text Evita is a certified Lean Six Sigma Black Belt and holds dual master’s degrees in Healthcare Administration and Health Informatics from the University of Alabama-Birmingham.Here in Episode #48 Evita opens our show with a classic quote to help us avoid the mistakes of rework;She then walks us through her career story in going from the…
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162: The Best of the Healthcare QualityCast: Nigel Brown, DBA
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40:15Send us a text Hello quality people, healthcare leaders and everyone in between!!!Welcome! You’re listening to episode #17 of the healthcare qualitycast and I am your host Jarvis Gray with the quality coaching company….And I’m proud to introduce you all to today’s guest, Mr. Nigel Brown.Nigel is the Executive Director of Performance Excellence and …
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161: The Best of the Healthcare QualityCast: Don Martin MHA, FACHE
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1:01:54Send us a text Here in episode #26, Don shares how he keeps a consistent focus on quality improvement with his teams, he shares how he got his lucky start from playing music and selling pianos, to transitioning into the healthcare industry; he highlights his success in growing physician practices, while simultaneously achieving high-quality outcome…
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160: The Best of the Healthcare QualityCast: Bonnie Barnes, CEO at The DAISY Foundation
1:04:29
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1:04:29Send us a text Bonnie (Baruch) Barnes, FAAN Co-founder, CEO at The DAISY FoundationBonnie Barnes was retired from a long career in advertising and marketing and was growing wine grapes in Sonoma Valley when her step-son Patrick died.You’ll soon hear her story of how she and her husband Mark turned their attention to the profession of nursing and cr…
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