Lisa Conway, author of 'The Naked Salon', 'Your Salon Team' and 'Your Salon Retail' talks with legends of the Hair and Beauty industry to discover what makes them tick and why!
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Lisa Conway Podcasts
HR experts break down work problems with real talk and humor. No matter what role you play in the workplace, this is for you. We will be discussing trending HR topics, personal HR nightmare stories and questions written in by our audience. We’re slayin’ these HR Nightmares one episode at a time and we hope you join in on the fun! This show is hosted by Lisa Leath, SHRM-SCP, President of Leath HR Group, Beth Looney, SHRM-SCP, and Amy Conway, SHRM-SCP. You can watch the episodes on Leath HR Gr ...
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A podcast for anyone looking for therapy but don’t know where to start, what to ask or who to look for. Hosts Jennifer Trivelli and Jessica Strang interview experts in the field and ask everything you were too afraid to ask.
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Online Child Sexual Exploitation. The Truth. The Toll. Hosted by retired Phoenix Police detective Eric Oldenburg, this podcast tackles the hard truths about child sexual exploitation. Eric walks listeners through his experiences investigating online child sexual abuse cases and highlights the intensifying threat posed by advancing technology. He emphasizes the mental and emotional toll this work takes on investigators and discusses the urgent need for better support systems to protect these ...
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Your Salon Team Chapter 18 - Who owns the clients
27:36
27:36
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27:36Let’s get one thing straight - your salon clients are not “theirs.” They don’t belong to Suzie, Sarah, or whoever’s holding the tail comb today. They belong to your business. In this episode, Lisa breaks down why letting your team believe clients are theirs is like handing them the keys to your bank account. She shares how this quiet problem eats a…
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When “Inmates Run the Asylum”: How Teams Drift, How Leaders Respond, and How HR Brings Culture Back to Center
39:21
39:21
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39:21If the real meeting happens after the meeting, you’re not alone. This week on HR Nightmares, co-hosts Lisa Leath, Amy Conway, and Beth Looney talk about what happens when culture drifts—when feedback goes quiet, side conversations take over, and the “inmates” start running the asylum. They share what it looks like to bring a team back to balance an…
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Your Salon Team Chapter 17 - Why They Are Leaving You
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33:04When someone leaves your salon, spa, or clinic, it can feel personal - but it doesn’t have to derail your business. In this chapter of Your Salon Team, Lisa shares the truth about why people really leave and how to respond like a confident salon owner, not a heartbroken teenager. In this episode you’ll learn: ✅ Why it’s not always about you (even w…
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The 5 Ones - The Framework That Builds Winning Salon Teams
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10:54
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10:54This isn’t just another pep talk. The 5 Ones are the five simple, powerful actions that separate the salons that struggle from the salons that soar.In this episode, Lisa introduces the foundational framework behind her signature program - Salon Team Machine. She breaks down how these five pillars turn quiet team members into confident, client-attra…
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Your Salon Team Chapter 16 - Your salon's culture
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27:07
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27:07Let’s talk truth: your salon’s culture will make or break your business. In this episode, Lisa gets real about what culture actually means — and it’s not beanbags and team lunches. From tackling tough conversations (yes, even garlic breath) to holding boundaries, Lisa shares the real-world culture principles that every salon, spa, and clinic needs.…
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Ever feel like your team’s success is hit and miss? It’s not luck — it’s focus. In this episode, Lisa shares her tried-and-true “5 Ones” - the five things every salon, spa, and clinic team member needs to know to move the needle. Lisa breaks down how to attract the right clients, convert them with confidence, and deliver remarkable results that kee…
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Your Salon Team Chapter 15 - Prepare To Parent
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15:08Like it or not, as a salon owner you’re going to find yourself doing a little “parenting.” Not in the tuck-them-into-bed sense, but in the guidance-and-boundaries sense. In this episode, in this episode Lisa shares the lessons she learned from her first boss, Sam, who quietly shaped her future with financial advice and firm boundaries. You’ll hear …
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Sometimes the problem isn’t your clients, it’s your team. In this episode, Lisa lays down the truth about what it really means to "do your job" in the salon. If your team isn’t attracting their own clients, converting them to rebooked, and delivering an exceptional experience every single time, you’ll stay stuck filling their columns for them. Lisa…
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Harassment in the workplace isn’t just a headline issue—it’s a lived reality for far too many employees. On this episode of HR Nightmares, co-hosts Lisa Leath, Amy Conway, and Beth Looney dig into high-profile cases and share real-world encounters from their own careers. From inappropriate comments to boundary-crossing behavior, the crew brings can…
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Your Salon Team Chapter 14 - Creating a Negative-Free Salon Zone
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27:33
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27:33This week, we dive into one of my favourite topics from Your Salon Team - how to create a salon that’s completely free of negativity. Because let’s face it, a salon should be the place where joy, creativity, and connection flow - not gossip, drama, or bad vibes. In this episode, I’ll walk you through: How to set the tone for a fun, drama-free envir…
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Ever caught yourself doing the Meerkat - neck craned, watching your team like a hawk - because you’re terrified they might mess it up? In this chapter, I share why learning to “let them” (yes, like Mel Robbins says) is the secret to creating a genius team who can hold the fort even when you’re on holiday. This one’s for every salon owner who’s sick…
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Fractional HR: Big Expertise at a Fraction of the Cost
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44:59Struggling to afford executive-level HR talent but need more than basic compliance? On this episode of HR Nightmares, co-hosts Lisa Leath, Amy Conway, and Beth Looney break down the power of fractional HR leadership. Unlike traditional consultants who make recommendations and move on, fractional leaders embed within organizations as true partners —…
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This is a recording of my first Salon Mentor Team training that I did live with my client's team members, and its all about grading your client's. Some of you rocked up to this training thinking, “Ugh, why do I have to do this shit thing today?” - and that’s exactly where we begin. In this first Salon Mentor Team Training, I (yes, the loud, grey ha…
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Your Salon Team Chapter 12 – Targets: Why, What, When and How?
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23:03In Chapter 12 of Your Salon Team, Lisa Conway gets real about targets. Everyone asks for them, but very few understand the why behind them. Are your team members just “missing numbers,” or is it really a service problem in disguise? Lisa shares her no-nonsense take on setting targets that actually work - and how to use them to inspire, not punish, …
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Later today I kick off my last Healthy, Wealthy & Kind Retreat for 2025 in Bali. After so many questions from last week’s guests (and more from you on social media), I decided to bare it all—the why, what, and how of my facelift. If you think that this is something you would be interested in just reach out via the link below. https://www.lisaconway…
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The HR nightmares never stop coming — and in this episode of Leath HR, co-hosts Lisa, Amy, and Greg crack open the inbox to tackle more of your most head-scratching workplace dilemmas. From surveillance concerns to emotional outbursts, they share the stories that keep managers second-guessing and employees walking on eggshells. What happens when yo…
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Your Salon Team Chapter 11 – The Problem: Is it You or Them? Are You Being Too Flexible?
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22:07Today I am reading and explaining the 11th chapter of my second book, Your Salon Team titled "The Problem: Is it You or Them? Are You Being Too Flexible?"Here’s the truth bomb - you might be the problem. Yep, I said it. If your team’s taking the mickey, maybe it’s because you’ve been bending like a yoga instructor when you should be standing firm. …
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Whose job is it to bring in new clients? Here’s the truth—it’s everyone’s! From salon owner to team member, when you share the load, you double your chances to attract the right people. In this episode, I unpack simple, practical ways to grow your client base without the panic, the last-minute promos, or the “Sweaty Betty” stress. Tune in and disco…
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Lisa Leath and the HR Nightmares team open up their inbox to tackle real-world workplace dilemmas ranging from micromanaging bosses to unconventional emotional support animals. The team provides practical advice for HR professionals and managers navigating these challenging situations. The conversation takes fascinating turns as the team unpacks ho…
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Today I am reading and explaining the tenth chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week. This week I close off registrations for my Healthy, Wealthy and Kind Retreat in Bali…
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Today I am reading and explaining the ninth chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week. Why not checkout my upcoming Healthy, Wealthy and Kind Retreat in Bali at the end of…
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So, here is one for the ladies and NO it's not a sex thing. It's all about how I busted my vagina and fixed it again! Needless to say this is a fun one. Also, I am about to shut the doors on my second Healthy, Wealthy and Kind Retreat in Bali at the end of August for those with ADHD. If you are interested check it out today! https://healthywealthyk…
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Today I did my first Team Training Tuesday with the my client's teams and we had fun. I had great feedback from the Salon owners and their teams that I thought it would be a great YouTube. If this appeals to you I am running the Client Shift Workshop on the morning of Tuesday 29th July if you are in Australia (Monday 28th evening if you are in the …
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In this episode, I dive into the hot-button topic of client's not rebooking because they will book later online - I CALL BULLSHIT! Rebooking gives clients' access to your time whilst respecting it, no SMS or call to squeeze them in on a Saturday, we all had those before... Rebooking is about reclaiming your time, training your clients to respect yo…
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Ever felt like running away from the salon chaos to just catch your breath? In this episode of Taking Time Away from the Salon, I share my own “I’ve hit the wall, and I need space” moment and guide you through how stepping back can reignite your passion and creativity, so you can come back stronger than ever. So if you are feeling inspired why not …
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Today I want to have an honest heart-to-heart with you — yep, the kind that might sting a little but will absolutely serve you in the long run. We’re talking about something every salon, spa, or clinic owner will face at some point… being removed or choosing to remove yourself from your business. Now before you panic, this isn't about giving up or …
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Workplace whiplash is real. Since the pandemic, companies have swung wildly between remote, hybrid, and return-to-office mandates—and employees are feeling the impact. In this episode of HR Nightmares, Lisa Leath, Amy Conway, and Beth Looney unpack the real reasons behind these shifts. Is it truly about collaboration and culture, or are deeper moti…
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Today I am reading and explaining the 8th chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week. Why not checkout my upcoming Healthy, Wealthy and Kind Retreat in Bali at the end of A…
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Today I am reading and explaining the seventh chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week. Why not checkout my upcoming Healthy, Wealthy and Kind Retreat in Bali at the end …
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Is the entry-level job... extinct? In this episode of HR Nightmares, co-hosts Lisa Leath, Amy Conway, and Beth Looney dive into the AI-fueled shake-up that’s redefining what it means to “get your foot in the door.” As automation handles more of the repetitive and routine, many roles that once served as launchpads for new grads are either vanishing …
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Today I am reading and explaining the sixth chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week. If you want the replay of my Salon Team Targets & Performance Masterclass just reach…
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Today I am reading and explaining the fourth chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week. If you want the replay of my Salon Team Targets & Performance Masterclass just reac…
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Today I am reading and explaining the fourth chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week. If you want the replay of my Salon Team Targets & Performance Masterclass just reac…
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Today I talk about why as the Salon owner it is so important for you to get to working only 25 hours a week on the floor of your Salon, Spa or Clinic. MY OTHER FREE STUFF Salon Success Playbook https://salonsuccessplaybook.com Facebook https://www.facebook.com/lisaconwayzing/ Instagram https://www.instagram.com/lisa.conway_/ TikTok https://www.tikt…
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Today I am reading and explaining the third chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week. If you want the replay of this weeks Salon Team Targets & Performance Masterclass ju…
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Today I talk about finding a niche for your Salon, Spa or Clinic, something that makes it, and you stand out from the crowd. Also, I am running a FREE Masterclass tomorrow (26 May 2025) on Team Targets and Performance to register the details are below. https://thesalonmentors.com/2025-masterclass MY OTHER FREE STUFF Salon Success Playbook https://s…
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Today I am reading and explaining the second chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week. I am running a FREE Masterclass in May 2025 the details are: https://thesalonmentor…
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Your Salon Team Performance is the second podcast in my Salon Team Target and Performance series. If this is something you are interested in, I am running a FREE Masterclass in May 2025 the details are below. https://thesalonmentors.com/2025-masterclass MY OTHER FREE STUFF Salon Success Playbook https://salonsuccessplaybook.com Facebook https://www…
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When ICE Comes Knocking: A Guide for HR Professionals
29:41
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29:41In this episode of HR Nightmares, Lisa Leath, Amy Conway, and Beth Looney tackle one of the most challenging scenarios HR leaders face: immigration enforcement in the workplace. What do you do when ICE shows up unannounced? The team shares real-life stories, including the heartbreaking account of an employee deported after decades in the U.S., and …
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Today I am reading and explaining the first chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week. I am running a FREE Masterclass in May 2025 the details are: https://thesalonmentors…
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Team Targets, what a tough topic! This is the part 1 in my Salon Team Target and Performance series. If this is something you are interested in, I am running a FREE Masterclass in May 2025 the details are below. https://thesalonmentors.com/2025-masterclass MY OTHER FREE STUFF Salon Success Playbook https://salonsuccessplaybook.com Facebook https://…
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Welcome to Season 4 of HR Nightmares. Today, Lisa Leath (Chief People Officer at Vantaca), Beth Looney (Senior Consultant at Leath HR Group), and Amy Conway (Senior Consultant at Leath HR Group) tackle artificial intelligence in the workplace. Is AI revolutionizing business or threatening jobs? Let's find out. Our hosts examine how differently busi…
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In this episode I discuss the benefits of tiered pricing in you Salon Spa or Clinic. If you would like to attend my FREE webinar on Tuesday 8th of April 2025 where I will do a deep dive on this topic, just CLICK HERE MY OTHER FREE STUFF Salon Success Playbook https://salonsuccessplaybook.com Facebook https://www.facebook.com/lisaconwayzing/ Instagr…
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The Naked Salon - chapter 20, (last chapter)
19:49
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19:49Each week I am going to read a chapter of my book The Naked Salon and talk about how I got there, and how you can put what you hear into action. This week - Chapter 20, the last chapter. On February 25, I am running a FREE Masterclass on how to Successfully transfer your client's to your team. To register click on this link, https://thesalonmentors…
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Each week I am going to read a chapter of my book The Naked Salon and talk about how I got there, and how you can put what you hear into action. This week - Chapter 19. Tomorrow I am running a FREE Masterclass on how to Successfully transfer your client's to your team. To register click on this link, https://thesalonmentors.com/2025-masterclass MY …
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In this episode I discuss how important it is for your Salon, Spa or Clinic for you to be HEALTHY - it's just makes sense! If you would like to checkout my Healthy Wealthy and Kind Retreat in Bali in August 2025 click on the link, there are only a few spots left so hurry as we always sell out. https://healthywealthykindretreat.com MY OTHER FREE STU…
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Each week I am going to read a chapter of my book The Naked Salon and talk about how I got there, and how you can put what you hear into action. This week - Chapter 17. On February 25, I am running a FREE Masterclass on how to Successfully transfer your client's to your team. To register click on this link, https://thesalonmentors.com/2025-mastercl…
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Each week I am going to read a chapter of my book The Naked Salon and talk about how I got there, and how you can put what you hear into action. This week - Chapter 17. On February 25, I am running a FREE Masterclass on how to Successfully transfer your client's to your team. To register click on this link, https://thesalonmentors.com/2025-mastercl…
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Why does everyone want you in the Salon, Spa or Clinic? In this episode I talk about how to successfully transitioning client's to the team so you only work 25 hours on the floor, whilst growing the business and having delighted client's rebooking. If this is something you would like to learn register for my FREE Masterclass on Tuesday 25th Feb 202…
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Each week I am going to read a chapter of my book The Naked Salon and talk about how I got there, and how you can put what you hear into action. This week - Chapter 16. MY FREE STUFF Salon Success Playbook https://salonsuccessplaybook.com Facebook https://www.facebook.com/lisaconwayzing/ Instagram https://www.instagram.com/lisa.conway_/ Tik Tok htt…
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