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When someone leaves your salon, spa, or clinic, it can feel personal - but it doesn’t have to derail your business.

In this chapter of Your Salon Team, Lisa shares the truth about why people really leave and how to respond like a confident salon owner, not a heartbroken teenager.

In this episode you’ll learn:
✅ Why it’s not always about you (even when it feels like it is)
✅ How overpaying can turn great team members into lazy cats
✅ How to lead with honesty and stop lying to yourself
✅ Why a weekly meeting can save your culture (and your sanity)

Losing people is part of the game. How you handle it is what sets you apart.

I am finishing my 2026 Salon Sucess Playbook - The 5 One's Every Salon Pro Should Know. If you would like an advance copy please email [email protected] and she will send it to you for FREE when it's ready.

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109 episodes