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Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate ...
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Fitness - Food - Flexing 💪🏻 Light hearted informative podcast for all the Fs
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3 Levels of Active Listening: Step-by-Step Masterclass for Better Conversations
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In this episode, Simon Goode breaks down active listening into three levels: building initial connection through body language and basic responses, using coregulation and summarizing to help others feel truly heard, and practicing genuine curiosity to foster reciprocal change in conversations. He shares practical tips, like using open and closed qu…
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Tools to Effectively Digest and Process Conflict
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42:10
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In this episode, Simon Goode explores how we can "digest" conflict experiences by using practical self-regulation techniques in the moment, immediately after, and over the long term. He shares tools like mindful breathing, multisensory walks, journaling, and gratitude exercises to help restore balance and process stressful encounters. Simon emphasi…
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3 Steps To Rebuild Trust After Workplace Conflict
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23:14
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Conflict is an inevitable part of life—whether we’re navigating tricky workplace dynamics, strained family relationships, or friction among friends. While resolving the immediate dispute is hard enough, what happens next can be even trickier: how do you pick up the pieces and rebuild trust after things have gone wrong? That’s exactly the challenge …
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The Hubris Of Conflict Resolution Expertise
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In episode 73 of the Conflict Skills Podcast, host Simon Goode discusses the challenges and complexities of being labeled a conflict resolution expert, sharing personal experiences of feeling overwhelmed by conflicts despite training when the situation was calling on resources that weren't available. Simon explores the unrealistic expectations we o…
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Managing Conflict When You're Tired: Practical Strategies for Low Energy Challenges
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In this episode of the Conflict Skills Podcast, host Simon Goode shares five tips for managing conflict when you're tired. He discusses how tiredness affects our thoughts, emotions, and behavior, leading to a higher likelihood of conflict, and provides strategies like slowing down, strategically adjusting timing, and self-regulating frequently. Sim…
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5 Tips To Overcome Conflict Avoidance and Improve Assertiveness
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In this episode of the Conflict Skills Podcast, I provide 5 useful tools for individuals who are conflict avoidant, providing strategies to help them manage conflicts more effectively in various relationships. He emphasizes understanding the reasoning behind conflict avoidance, offers coaching tools for team leaders and managers, and highlights tec…
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How to Manage Emotions in Performance Management Conversations
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In today's episode of the Conflict Skills Podcast with host Simon Goode, we dive into the crucial topic of managing emotions during performance management meetings. Simon, a seasoned professional mediator, addresses the challenges often faced in these meetings, especially when conflict escalates. He explores various de-escalation strategies tailore…
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The 7 Hermetic Principles: Enhancing Relationship Dynamics Through Ancient Wisdom
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In this episode, host Simon Goode explores the seven Hermetic principles derived from the teachings of Hermes and how they can be applied to conflict resolution in relationships. He delves into each principle, such as mentalism, correspondence, and vibration, discussing their relevance and offering insights on how these ancient concepts can help in…
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Five Strategies to Say No - Firmly and Respectfully
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In this episode of the Conflict Skills Podcast, host and professional mediator, Simon Goode, delves into the art of saying 'no' with confidence and kindness. Reflecting on personal experiences, including morning challenges with his son and client demands at work, Simon explores five practical strategies to effectively communicate a refusal without …
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Understanding Cumulative Stress: How It Fuels Workplace Conflict
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In this episode of the Conflict Skills Podcast, host Simon Goode discusses the cumulative effects of stress on workplace conflict and the interconnection between work and personal life stressors. He highlights how stress can negatively impact our capacity to handle conflict and offers strategies for managing stress, including during and after confl…
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Strategies for Managing Cognitive Dissonance in the Workplace
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Discover how to handle workplace biases effectively with actionable strategies to strengthen your conflict resolution skills. In this episode of the Conflict Skills Podcast, Simon Goode explores cognitive dissonance, its impact on decision-making, and biases such as confirmation bias, selective exposure, and the ostrich effect. Learn practical tech…
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In this episode of the Conflict Skills Podcast, host Simon Goode discusses five online debate tactics that are ineffective when used with friends and family, and offers alternatives for better communication. He emphasises the importance of avoiding aggressive behaviors like interrupting, applying pressure, and using sarcasm, suggesting instead to l…
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Workplace Conflict Analysis: Tools for Leaders and Professionals
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34:11
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In this episode of the Conflict Skills Podcast, Simon Goode discusses his approach to analyzing workplace conflict, emphasizing the importance of understanding the self and the interplay of thoughts, feelings, perceptions, behaviors, and the body. He explains the framework he uses for conflict resolution, which includes self-regulation, de-escalati…
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How To Handle Speeding Neighbours In Residential Area
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In this episode of the Conflict Skills Podcast, host Simon Goode delves into a neighborhood dispute between Kevin and Jim over speeding in a residential area. Through a case study, Simon explores the underlying causes of the conflict, offers mediation tips, and stresses the importance of fostering a collaborative, future-focused dialogue. Listeners…
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ADHD & Workplace Conflict: Practical Management Strategies
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In this episode of the Conflict Skills Podcast, host Simon Goode delves into managing ADHD in the workplace. The discussion is structured around understanding ADHD symptoms, identifying triggers, and implementing effective strategies for managers and team leaders. Simon highlights the need for a balanced approach in providing support and maintainin…
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Moving On After Workplace Conflict: Steps To Deal With Unresolved Feelings
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In Episode 62 of the Conflict Skills Podcast, host Simon Goode delves into the complexities of "moving on" from conflicts, offering insights inspired by a listener's review about unresolved workplace issues. The episode explores the nuances of understanding individual perspectives on resolution, breaking down five types of apologies, and emphasizin…
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Six Steps to Effectively Analyze and Resolve Workplace Conflicts
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In today's episode, we're diving deep into the art of analyzing workplace conflict situations. Join me as we walk through a strategic, step-by-step toolkit designed to help you better understand and resolve conflicts at work. We'll explore key topics such as self-awareness, the role of goal setting and understanding your circle of control, and the …
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Navigating Workplace Conflict: Case Study Analysis & Mediation Strategies
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In Episode 60 of the Conflict Skills Podcast, host Simon Goode analyzes three detailed case studies of workplace conflicts, offering strategies to address issues such as office music preferences, phone usage during retail shifts, and chronic absenteeism. Each case is examined through various levels of intervention, emphasizing the importance of ope…
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Facilitating a HR Mediation With Staff: Essential Answers to Common Questions
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Welcome back to the Conflict Skills Podcast! I'm your host, Simon Goode, and today we're diving into one of the most requested topics—workplace mediation. Episode 59 is all about answering your frequently asked questions on how to effectively mediate conflicts within the workplace. We'll explore the key aspects of ensuring a fair mediation process,…
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How To Run A Mediation Between Manager & Staff Member
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Welcome to the Conflict Skills Podcast, where we provide you with crucial tools and insights for effectively managing both workplace and personal conflicts. I'm your host, Simon Goode, a professional mediator, and today we dive into a particularly challenging yet essential topic: How to run a mediation between a manager and a staff member. In Episo…
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How to Turn Down Work Invitations Respectfully
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15:49
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In today's episode of the Conflict Skills Podcast, we're focusing on a challenge many of us face: how to say no to invitations from colleagues without causing offense. We'll delve into effective strategies to decline invitations gracefully, keeping relationships intact, particularly when these relationships are crucial to your work or personal life…
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Negotiating With Your Boss For a Raise: Five Effective Approaches to Try
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In this episode of the Conflict Skills Podcast, host Simon Goode delves into five strategic approaches for negotiating a raise with your boss, focusing on various conflict types: data, interest, values, structure, and relationship. Through professional examples and personal anecdotes, Simon illustrates how to effectively prepare for these conversat…
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Navigating Morning Chaos: Conflict Management Tips for Parents
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In this episode of the Conflict Skills Podcast, host Simon Goode delves into the common struggles parents face during morning routines and shares strategies to ease the chaos. He highlights the importance of maintaining a calm environment to prevent stress and conflict, emphasizing how morning turmoil can affect one's emotional state throughout the…
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The Best Questions to De-Escalate Any Situation
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In today's episode, we're diving into an essential toolkit for anyone dealing with conflict: the best questions for de-escalating tense situations. Drawing from my experiences mediating deeply entrenched conflicts and working in high-stress environments like youth crisis centers, I'll share specific types of questions that can help lower the temper…
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Emotional Awareness: Key to Managing Workplace Conflicts and Relationships
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In this episode of the Conflict Skills Podcast, host Simon Goode delves into the importance of developing emotional awareness in navigating workplace conflicts. He explains a structured approach encompassing four stages: self-awareness, self-regulation, awareness of others, and the ability to influence others. Simon also provides practical tips and…
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