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Conflict Skills

Simon Goode

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Simon Goode is a professional mediator and the host of the Conflict Skills Podcast, where he offers free resources and tools to navigate conflicts both in and out of the workplace. With a focus on practical strategies, Simon’s podcast addresses real-world scenarios, providing listeners with the tools to handle disputes effectively. In his recent episodes, he delves into the intricacies of workplace mediation, using case studies like conflicts between managers and staff members to illustrate ...
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In this episode of the Conflict Skills Podcast, Simon Goode explores the topic of mending rifts, especially within families, sharing practical strategies for repairing strained relationships and the importance of empathetic listening and effective apologies. He emphasizes the value of small, positive steps to rebuild trust and illustrates how to in…
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Send us a text The first episode of the year is packed with great conversation, good food, and a few holiday surprises. Kate breaks tradition with her first-ever Christmas lunch at a restaurant (no dishes and no regrets). Simon shares what was on his plate at his mum’s, and how his leftover rum cream sauce found new life on summer berries a week la…
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Have you ever had a colleague that kept using the IM system just to write, "hi"? What do they want? Why can't they just be more clear? Why are they so annoying and should they be thrown into the sun? In this episode of the Conflict Skills Podcast, Simon Goode tackles a common yet surprisingly irritating workplace communication issue: colleagues who…
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Send us a text IIt’s our final Forkin’ Good Podcast of the year - and we're bringing the festive chaos with laughs, leftovers, and low-waste living! 🎅♻️ Join Simon and Kate in their Christmas hats as they share: Genius ways to reuse Christmas leftovers (Brussels sprout glow-up, anyone?) Zero-waste wrapping tips that don’t kill the vibe What not to …
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In this episode of the Conflict Skills Podcast, Simon Goode sits down with Neo, a law student curious about the realities and pathways into dispute resolution and mediation. Their conversation covers Simon Goode's unconventional journey into the field, practical insights into mediation processes, and the challenges of handling conflict in both prof…
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Send us a text Kate & Simon hit the road to Kuaotunu and land at Luke’s Kitchen – the laid-back beachside spot serving up 80kg of mussels a day, wood-fired pizzas, and seriously good vibes on the Coromandel 🌊🍕🦪 In this episode of the Forking Good Podcast, you’ll meet: Luke – the local lad who turned his dad’s mechanic workshop and a food caravan in…
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In this episode, Simon Goode shares five practical and accessible strategies for improving conflict management skills, including regulating your breathing, using statements instead of questions, finding ways to relax, writing to process conflict, and embracing a mindset of curiosity and openness. He explains each tip with relatable examples from bo…
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Send us a text Join Kate & Simon for a caffeine-fuelled adventure as they road-trip to Coromandel and meet local legend John from Naughty Bean Coffee — a character, a storyteller, and one hell of a coffee roaster. This episode is all about coffee, cups, characters, and choices: How much coffee is actually good for you (science says more than you th…
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Send us a text Welcome to a very special episode of the Forkin' Good Podcast — because today, we’re not just talking about food… we’re EATING it. Simon and Kate take you inside Lokanta, the legendary Mediterranean restaurant run by their long-time friend and Turkish chef Zeki, right in the heart of Auckland, New Zealand. This episode is part feast,…
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Send us a text 🍫 Kate’s $7 Brownie Rebellion Kate refuses to buy tiny café brownies for the kids and bakes her own big, gooey tray instead – topped with a sprinkle of Murray River salt. Simon taste-tests (brutally honestly) and LOVES it. 🍝 Next-Level Bolognese Tips Simon shares his chef secrets for a proper bolognese: - Why a splash of milk at the …
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Send us a text This week, it’s Simon’s turn in the hot seat! Kate grills (gently) the man behind the chef’s whites to uncover how a glider-flying Kiwi kid became one of New Zealand’s most recognised culinary voices. From growing up in Papakura with a pilot dad to washing dishes at 15 and learning perfection (and terror!) under legendary chef Tony A…
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In this episode, Simon Goode interviews his friend and former colleague, Meng, about their experiences teaching English in South Korea. The discussion touches on navigating cultural differences, and adapting to Korean workplace hierarchy. They discuss the challenges of managing diverse teams, handling conflict between foreign teachers and local man…
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Send us a text Welcome to the Forkin' Good Podcast with Simon Gault and Waste-Ed With Kate. Real food, real laughs, real talk about waste. In Episode 2 we cover: • Giving your food a second chance to reduce waste and save money! • Life hacks and recipes for cheese, leek, bananas, and more! • Recycling basics, but theres lot's more to learn! • Beesw…
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Send us a text We thought it's about time to introduce one of our hosts! For those who don't know, Kate Fenwick AKA Waste-ed Kate, AKA The Nappy Lady, has been educating on waste and rubbish for over two decades! She say's she talks rubbish full time! Get to know Kate like never before in today's episode! Follow Simon on his channels below: Instagr…
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In this episode of the Conflict Skills Podcast, host Simon Goode explores the essential skillset for anyone who finds themselves in the role of an "accidental mediator," such as managers or HR professionals dealing with workplace conflict. He breaks down six key areas: self-regulation, de-escalation, empathetic listening, coaching (using the GROW m…
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Send us a text This week, Simon dusts off his apron and prepares a stunning lunch for Kate (and Brody behind the camera!) This meal was a great catalyst for discussion around sitting, sharing, and being present for a meal with friends. We need to do more of it! It's definitely an ep we recommend checking out the video version for! The food looked a…
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In this episode of the Conflict Skills Podcast, host Simon Goode explores the challenges millennials face when managing Gen Z staff, using a real-life case study to illustrate common issues like communication barriers, differing work norms, and heightened sensitivity to feedback. Simon shares practical conflict resolution strategies, emphasizing th…
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Send us a text Simon Gault and Kate Fenwick dish out practical ways to cook better, waste less, and have a cracking yarn about the food we love. In this first-ever episode, we’re just getting started! Kate checks in on her sleep habits (and Simon’s got a few opinions), we unpack the truth about processed and refined foods, and share some simple swa…
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In this episode, host Simon Goode discusses a real-life workplace scenario where someone was accused of racism after referring to a colleague by their skin color during a conversation. He breaks down the layers of workplace conflict, highlighting the roles of value and relationship conflicts, and offers practical advice for self-care and preparatio…
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In this episode of the Conflict Skills Podcast, host Simon Goode explores the ways people can unintentionally invite unnecessary conflict into their lives, drawing on both personal experiences and the story of a neighbor’s altercation. Simon outlines three main strategies to avoid such conflicts: learning to pause and prioritize, recognizing it's n…
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In this episode, host Simon Goode introduces the concept of "micro-de-escalation," focusing on subtle gestures and communication techniques to reduce perceived threat and lower the energy in conflict situations. He discusses practical approaches such as using positive body language, appropriate tone of voice, and giving others a sense of autonomy a…
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Struggling with conflict between your partner and your best friend? In this episode, I break down a real-life scenario where a heated argument over parenting styles led to lasting tension. I share the five types of apologies, why "getting over it" isn't helpful, and how to focus on practical steps for repairing relationships. Plus, I reveal strateg…
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In this episode of the Conflict Skills Podcast, host and professional mediator Simon Goode explores the five types of conflict that can arise between housemates: relationship, data, interest, values, and structural conflicts. He explains each type with practical examples from shared living situations and offers suggestions for addressing them effec…
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In this episode, Simon Goode explores how to handle situations where a team member isn’t contributing effectively, specifically when they rely too much on AI tools and submit superficial work. He analyzes the scenario using five types of conflict—relationship, data, interest, values, and structure—to help listeners clarify the underlying issues and…
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In this episode of the Conflict Skills Podcast, Simon Goode explores the relationship between grief and conflict, offering practical tools for supporting those experiencing loss and navigating challenging conversations. He discusses common mistakes people make when addressing grief, ways to de-escalate emotional situations, and strategies for maint…
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In this episode, Simon Goode breaks down active listening into three levels: building initial connection through body language and basic responses, using coregulation and summarizing to help others feel truly heard, and practicing genuine curiosity to foster reciprocal change in conversations. He shares practical tips, like using open and closed qu…
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In this episode, Simon Goode explores how we can "digest" conflict experiences by using practical self-regulation techniques in the moment, immediately after, and over the long term. He shares tools like mindful breathing, multisensory walks, journaling, and gratitude exercises to help restore balance and process stressful encounters. Simon emphasi…
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Conflict is an inevitable part of life—whether we’re navigating tricky workplace dynamics, strained family relationships, or friction among friends. While resolving the immediate dispute is hard enough, what happens next can be even trickier: how do you pick up the pieces and rebuild trust after things have gone wrong? That’s exactly the challenge …
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In episode 73 of the Conflict Skills Podcast, host Simon Goode discusses the challenges and complexities of being labeled a conflict resolution expert, sharing personal experiences of feeling overwhelmed by conflicts despite training when the situation was calling on resources that weren't available. Simon explores the unrealistic expectations we o…
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In this episode of the Conflict Skills Podcast, host Simon Goode shares five tips for managing conflict when you're tired. He discusses how tiredness affects our thoughts, emotions, and behavior, leading to a higher likelihood of conflict, and provides strategies like slowing down, strategically adjusting timing, and self-regulating frequently. Sim…
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In this episode of the Conflict Skills Podcast, I provide 5 useful tools for individuals who are conflict avoidant, providing strategies to help them manage conflicts more effectively in various relationships. He emphasizes understanding the reasoning behind conflict avoidance, offers coaching tools for team leaders and managers, and highlights tec…
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