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The Tourism RESET

Rebecca Woolford

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The show that's about REIMAGINING travel and tourism that better serves people, places and nature. In each episode we'll dive into the journeys of people who are leading the way in one of the largest industries in the world. These are the founders, change makers, risk takers, visionaries and custodians, we're here to celebrate their wins, and share the lessons along the way to inspire you. Hosted by Rebecca Woolford, Co-Founder of Kiwano Tourism, The Tourist RESET podcast is about acknowledg ...
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Welcome back to The Tourism RESET, powered by Kiwano Tourism. My next guest is a professor of Sustainability Marketing at the University of Surrey with a lifetime of work to share. Dr. Xavier Font has served as an advisor to a coalition of global travel brands including, Booking.com, Google, Expedia, Skyscanner, and TripAdvisor where he uses his re…
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Welcome back to The Tourism RESET, powered by Kiwano Tourism. My next guest, Joe Stevens, is an award-winning producer and director of wildlife documentaries for BBC, Apple TV+, National Geographic, and Discovery. In an incredibly rare interview, Joe shares his journey of being inspired by Sir David Attenborough - to later working with him in the G…
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Welcome back to The Tourism RESET powered by Kiwano Tourism, with my next guest Nina Karnikowski. What a wonderfully rich and nourishing conversation this was... Nina is the Author of the memoir The Mindful Traveller and the sustainable travel handbook Go Lightly. Having worked as a travel writer for over a decade, Nina writes about travel that can…
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Welcome back to The Tourism RESET powered by Kiwano Tourism, an educational ecosystem for travel professionals and responsible travel brands. Beth Santos is the founder and CEO of Wanderful, a sisterhood of more than 45,000 solo women travellers across the globe and content creators on a mission to make travel better for all women. She is also the …
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Welcome back to The Tourism RESET powered by Kiwano Tourism, an educational ecosystem for travel professionals and responsible travel brands. My next guest is Rochelle Turner, a trained beekeeper, she is also Intrepid's global B Corp Impact Manager. In her spare time she is the co-chair of Travel by B Corp UK, and is a trustee of the Travel Foundat…
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Welcome back to The Tourism RESET powered by Kiwano Tourism. My next guest is Justin Francis OBE, the Chair of Responsible Travel, the world’s first and largest travel company dedicated to responsible tourism, co-founded in 2000. Co-founding the World Responsible Tourism Awards, Justin's vision and hard work has fundamentally changed the industry i…
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Welcome back to The Tourism RESET powered by Kiwano Tourism. My next guest is Jeremy Smith, an award-winning writer and strategist with 25 years of experience in tourism and climate action. Jeremy is the co-founder of Tourism Declares a Climate Emergency, and is the co-author of the UN Tourism-led Glasgow Declaration for Climate Action in Tourism. …
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Welcome back to The Tourism RESET. My next guest is Thomas Turcich, who completed an extraordinary seven-year journey walking across six continents and thirty-eight countries with his adopted pup, Savanna. He's the tenth person to walk around the world, walking a mind-blowing 28,000 miles and his beautiful DOG is the first. In this episode, discove…
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Welcome back to another episode of The Tourism RESET. My next guest is Rachel Levy, an award-winning filmmaker, writer and photojournalist based in Alaska whose work lies at the intersections of environmental justice, modern colonialism, and sustainable tourism. In this episode, learn about... Tourism leakage and colonial frameworks in the safari i…
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Welcome back to another episode of The Tourism RESET, the first of 2025! In this episode discover... What leading the largest ever carbon measurement project in travel was like Why transparency is everything and why this travel company focused on carbon first How starting with the smallest actions can lead to significant change in business How to f…
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Today is a SPECIAL episode, as we've reached our 20th episode of The Tourism RESET! A special thanks to everyone who's joined me for this wild ride so far, I've loved every minute. In this episode discover... Why the current tourism model is like a teenager that needs to quickly grow up What regenerative tourism embodies and what it is NOT - to set…
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Welcome back to The Tourism RESET. My guest today is Fernando Polanco, general manager at Hacienda Zuleta in Ecuador. From a ground-breaking conservation programme to bring back Condors from the edge of extinction, to a rich family history spanning 140 years; there is no place on earth quite like Zuleta in Ecuador. In this conversation, Fernando sh…
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Welcome back to The Tourism RESET. My guest today is Fabrizio Ghilardi, founder of Socompa Adventure Travel. In this conversation, Fabrizio talks about his journey from Italy to Argentina in search of adventure and freedom and how he built Socompa into a premier travel company focused on responsible tourism and empowering local communities, particu…
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Welcome back to The Tourism RESET. My next guest is the author of a bestselling travel memoir, is the founder of Climate Conscious Travel and the sustainable travel blog, The Shooting Star, my next guest grew up in the foothills of the Himalayas in India. In 2011, at the age of 23, Shivya Nath waved goodbye to a corporate job, sold her possessions …
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Welcome back to The Tourism RESET. My guest today has been named the father of responsible tourism and has worked across 4 continents with local communities, their governments, and the tourism industry at large. Dr. Harold Goodwin is the Managing Director of the Responsible Tourism Partnership, chairs the panels of judges for the Global Responsible…
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Welcome back to The Tourism RESET. My guest today, Paula Christensen, is one of 7 brothers and sisters who run a remote eco-lodge which overlooks the impossibly blue waters of Lake General Carrera in Patagonia, Chile. In this conversation, Paula discusses her family's fierce commitment to Mallín Colorado, how it all started with a camping trip, and…
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Welcome back to The Tourism RESET. My guest today is Jonah Chaffee, a pacifist, ecological educator and owner of Valle Escondido Nature Reserve Hotel and Farm in Costa Rica. In this episode we unpack the principles of permaculture, and how this approach meets human needs while supporting the natural environment. We also explore the connections betw…
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Welcome back to The Tourism RESET. My guest today is Elisa Spampinato, founder of Traveller Storyteller. Elisa is a community tourism consultant, community connector, and storyteller. She is fiercely passionate about involving local communities in the development of tourism – be it in rural communities, or urban settings. In this episode we talk ab…
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Welcome back to The Tourism RESET. My guest today is Thomas Armitt, global manager of Planeterra, a non-profit which uses community tourism to change lives. In this episode Tom emphasises the importance of community tourism - where travel experiences are owned, led and run by communities and social enterprises. We discuss nuances between community-…
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Welcome back to The Tourism RESET. My guest today is Tricia Barnett, founder of Equality in Tourism. In this episode Tricia shares the realities of gender inequality in tourism including: unequal pay, limited access to training, and the lack of work-life balance. We uncover why sustainability in tourism can NEVER be achieved without gender equality…
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In this special episode, I talk about Costa Rica's green paradox, how to best vote with your wallet when travelling to this biodiverse region, as well as the number ONE trust signal to help you source authentic, sustainable hotels or lodges, full of heart. What you'll learn in this episode: Why Costa Rica has a 'Green Paradox' on it's hands and wha…
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'Luxury' in travel has long been defined by abundance, opulence and excess, often at any cost. In a world where we are finally waking up to our impact on the environment an exciting shift is taking place in hospitality. No longer defined by opulent accommodations, lavish amenities, and overconsumption, luxury travel experiences are being redefined …
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Despite its small size – 0.03% of the world’s landmass – Costa Rica hosts an incredible 6% of the world’s biodiversity, but it wasn’t always headed in this direction... In fact, at one point Costa Rica had one of the highest deforestation rates in the world! To better understand how Costa Rica became a success story - returning its ravaged land bac…
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Recorded on location, expect to hear rainforest sounds ;) Costa Rica is heralded as 'the' ecotourism destination and it should be commended for reversing deforestation, and it's biodiversity, but this isn't the whole story... A destination which often conjures up images of cloud forests, pristine jungle, and gorgeous beaches, not everything is 'pur…
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When my guest started to plant trees on his land, as part of a reforestation effort, the land dropped dramatically in value. In order to not only survive but thrive, the reserve transformed into a socio-environmental project which welcomes guests from around the world through tourism. My guest is the incredible Renato Machado, founder and visionary…
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Ranchers and jaguars have clashed for more than 300 years in the Pantanal. But is the fate of BIG cats slowly changing through the vehicle of ecotourism? Find out. My guest Roberto Klabin, founder of Caiman and SOS Pantanal, is an incredible force of nature, for nature in the Pantanal. A pioneer of ecotourism in Brazil, Roberto's ongoing struggle t…
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Featured in the TV series Planet Earth, Onçafari's conservation efforts are recognised around the world. Despite being the third largest cat in the world, the jaguar is the least studied species among the big cats. Oncafari was set up to promote environmental conservation and contribute to socio-economic development through ecotourism and scientifi…
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Demand for responsible holidays is rising, but animal welfare remains a missing piece. Today, an estimated 550,000 wild animals are being exploited to entertain holidaymakers. Join me and Katheryn Wise, UK campaign manager at World Animal Protection - a global voice for animals, respected for their knowledge and expertise for more than 70 years. Th…
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Today we need better, more accurate and less harmful storytelling in tourism. Let's reconnect with the power of storytelling and change this industry one story at a time. One of the biggest challenges and opportunities for tourism is to rethink the goal and shift its purpose from simply growing in size to becoming better in outcome. But where do we…
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Investing in women and bringing gender equality into the wildlife ranger workforce is proven to strengthen community and accelerate conservation efforts. By showing how wildlife is worth more alive than dead, tourism can be a powerful vehicle to change views at a local level, provide alternative sources of income and encourage both poachers and gov…
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