I'm A Car Chick podcast is your go-to source for genuine, no-holds-barred conversations in the automotive industry. Hosted by Shasta Haddock—an industry veteran who started as a BDC agent in 2014 and now serves as the BDC Director & COO at Epic BDC—this podcast cuts through the noise to deliver real insights and authentic connections. Whether you're on the dealership floor, behind the scenes in BDC, or supporting the industry as a vendor, you'll find valuable, unfiltered interviews and exper ...
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Accountability, In Your Face ft. Todd Katcher
31:42
31:42
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31:42Before breaking into automotive, Todd Katcher was running bars in Nashville and building a small advertising network using digital signage. One day, a regular—who happened to be a car dealer—mentioned wanting something similar for his showroom. That conversation sparked the very first version of what would eventually become Digital Dealership Syste…
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CMA's Strategy for Never Being Short on Techs ft. Beth Lucchesi
47:15
47:15
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47:15Beth Lucchesi’s journey with Carter Myers Automotive began in 1986 as a temporary receptionist—but it didn’t take long for her to prove she was anything but temporary. Her dedication, adaptability, and passion for people quickly propelled her through the company, eventually leading her to CMA’s rental division, where she remained until its sale to …
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Solving the Technician Crisis: Leadership, Culture & Retention with Jami Alexander
33:26
33:26
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33:26In this episode of the I'm a Car Chick Podcast, host Shasta Haddock welcomes Jami Alexander, Technician Retention Regional Manager at Meineke, for a powerful conversation about one of the industry's biggest challenges—the technician shortage. With 28 years of experience in the automotive industry, Jami Alexander is a seasoned professional specializ…
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In this episode of the I'm a Car Chick Podcast, host Shasta Haddock sits down with Glenn Pasch, CEO of PCG Digital and Pasch Group, to discuss the evolving world of automotive retailing and the path to success in today's market. Glenn brings a wealth of expertise from his work leading two digital marketing and automotive consulting firms, helping b…
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Conference Playbook: Prepping, Networking & ROI Strategies!
26:34
26:34
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26:34Attending conferences is more than just showing up—it’s about preparing, executing, and following up strategically to maximize your networking, brand presence, and ROI. In this episode, Elena Ciccotelli (EVS for Everyone Podcast), Shasta Haddock (I'm A Car Chick Podcast), Kaylee Felio (Trailblaze Your Path Podcast), and Dana Nusbaum (Cherokee Media…
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How Dealerships Can Win with Training & Experience | Darrell Steed LIVE from NADA 2025
26:43
26:43
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26:43Live from NADA 2025, Shasta Haddock and Robin Wilson are joined by Darrell Steed, a seasoned innovator and consultant in automotive dealership strategies. With over two decades of experience, Darrell founded SmartWolf Consulting to provide transformative, sustainable solutions that help dealerships break free from repetitive mistakes. 🔹 About Darre…
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Petra Sherbin-Fox on Dealer Innovation, Partnerships & Growth | LIVE from NADA 2025
20:06
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20:06Live from NADA 2025, Shasta Haddock sits down with Petra Sherbin-Fox, Customer Success Manager at Dealer Alchemist, to talk about the future of dealership solutions, industry trends, and her journey in automotive. Petra shares: 🔹 What she’s been up to & life as a military spouse & mom of three 🔹 The biggest surprises moving from the Northeast to Ar…
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Streaming TV: The Future of Automotive Advertising with Owen Moon
20:36
20:36
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20:36Live from NADA 2025, Shasta Haddock sits down with Owen Moon, CEO & Co-Founder of FIXED OPS DIGITAL, to dive into the evolution of automotive advertising, fixed ops marketing, and what’s next for dealerships. Owen shares insights on: 🔹 The rise of Streaming TV and its impact on dealership advertising 🔹 The TradePending acquisition of FIXED OPS DIGI…
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Building a Logistics Empire: Rachel Blatt on Trust, AI & Growth
17:06
17:06
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17:06Live from NADA 2025, Shasta Haddock sits down with Rachel Blatt, CEO of Royalty Logistics, to talk about her journey in the automotive logistics world and the key to building a thriving business. Rachel shares: 🔹 The story behind Royalty Logistics and how she built a trusted brand 🔹 How AI is evolving in logistics—but why human connection still mat…
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AI, Marketing & Automotive Innovation with Jennifer Sanford
21:56
21:56
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21:56Live from NADA 2025, Shasta Haddock sits down with Jennifer Blount Sanford, VP of Marketing & Enablement at automotiveMastermind, to explore the intersection of AI, marketing, and the future of automotive retail. With years of experience in AI before it became a buzzword, Jennifer shares her insights on how automotiveMastermind is leveraging data-d…
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What Drives Your Team? Ft. Jonathan Dawson
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23:55
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23:55Live from the Authenticom booth at NADA 2025, Shasta Haddock sits down with Jonathan Dawson—renowned automotive consultant, sales trainer, and founder of Sellchology—to dive into what truly drives a team to success. With 24 NADA speaking sessions under his belt, Jonathan shares insights on how he crafts impactful presentations, including his 2025 s…
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Paid Media A-Z: Everything you need to know in 2025 ft. Sarah Ciociola
29:14
29:14
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29:14The digital advertising landscape is evolving fast, and paid media in 2025 is more critical than ever. In this episode of the I'm A Car Chick Podcast, host Shasta Haddock chats with Sarah Ciociola, VP of Paid Media at PCG Digital, to break down the latest trends, strategies, and innovations shaping the future of automotive marketing. As Vice Presid…
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Keep your Brand Top of Mind ft. Christine Gago
16:40
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16:40🚘 Welcome to the Chicks In Charge Podcast! In this episode, host Shasta Haddock sits down with Christine Gago, a seasoned digital marketing expert at Demand Local, to explore the latest trends shaping automotive advertising in 2025. About Christine Gago: Christine Gago is a marketing professional specializing in digital media and audience targeting…
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Off-Site BDC: The Game-Changer Dealers Need Ft. Matt Raymond
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36:37🚗 Welcome to the Chicks In Charge podcast! Host Shasta Haddock sits down with Matt Raymond, COO of Bowtie Solutions, to discuss how outsourced BDC solutions are transforming the automotive industry and why dealerships need to rethink their business development strategy for 2025. 📌 In this episode, we discuss: ✅ The biggest game-changer for 2024-202…
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From Vendor to Retail: Automotive Digital Strategies with Lisa Gener
15:24
15:24
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15:24In this episode of Chicks In Charge, host Shasta Haddock sits down with Lisa Gener, Director of Digital & Marketing Operations at Covert Auto Group. With over 20 years in automotive marketing and management, Lisa shares her journey back into retail from the vendor side, her insights on BDC operations, and how she’s leveraging digital strategies for…
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Women Driving Change in Auto Service Ft. Kate Bierowski
19:57
19:57
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19:57💡 How can women shape the future of automotive service and sales? In this episode, host Shasta Haddock sits down with Kate Bierowski, Director of Sales at Repair On Demand, to discuss the power of mentorship, mobile service innovation, and why the service department deserves more attention. 🚀 In this episode: ✅ Why women influence 80% of car-buying…
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Transforming Parts Management & Marketing Ft. Kaylee Felio
17:45
17:45
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17:45💡 What does it take to turn parts inventory into a powerhouse of profitability? In this episode, Robin Wilson sits down with Kaylee Felio, Sales & Marketing Director at PartsEdge, to explore the balance between data-driven strategy and creative marketing — and why parts departments are the key to dealership success. 🚀 In this episode: ✅ The often-o…
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From Sales Leader to Client Success Expert Ft. Courtney Paschal
16:06
16:06
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16:06💡 How can dealerships strengthen their online presence and customer relationships? In this episode, host Shasta Haddock sits down with Courtney Paschal, Client Success Manager and automotive industry powerhouse, to discuss her journey and the pivotal strategies dealers need to thrive in 2025 and beyond. 🚀 In this episode: ✅ Why Courtney transitione…
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The Future of AI in Automotive with BLink AI Ft. Dave Perry and Ashleigh Norton
23:07
23:07
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23:07🚀 AI is transforming the automotive industry—so what’s next? In this episode, Dave Perry and Ashleigh Norton of Blink AI discuss their journey, the impact of AI in dealerships, and where the industry is headed in 2025. 🔹 Key Topics Discussed: ✅ Dave’s journey from dealership cashier to CEO. ✅ Ashleigh’s transition into her VP of Marketing role. ✅ K…
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Inside Zeigler Auto Group: Leadership, Growth & The Power of Podcasting with Sam D’Arc
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17:18
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17:18Join host Shasta Haddock as she sits down with Sam D’Arc, COO of Zeigler Auto Group, to dive into the strategies behind one of the top-performing dealer groups in the country. They discuss Zeigler's growth, leadership philosophy, and how launching an internal podcast led to unexpected opportunities—including a connection with Car Dealership Guy. Sa…
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From Dealer to Marketing Powerhouse! | Kendra Brown, The Dream Team Media Co.
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19:10
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19:10🚗 From Dealer to Marketing Powerhouse! | Kendra Brown, The Dream Team Media Co. 💡 What does it take to stand out in automotive marketing? In this episode, host Shasta Haddock chats with Kendra Brown, Founder and Strategy Director of The Dream Team Media Company, about her journey from dealer principal to marketing expert — and the big trends coming…
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Car Dealers: Meet Your New Best Friend in Agile Auto with JR Toothman and Scott Simons
31:42
31:42
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31:42🚗 Car Dealers: Meet Your New Best Friend! | Agile Auto w/ JR Toothman & Scott Simons 💡 What if you could revolutionize your used car operations? In this episode, host Shasta Haddock sits down with JR Toothman & Scott Simons to discuss how Agile Auto is changing the game for car dealers. 🚀 In this episode: ✅ How JR Toothman & Scott Simons teamed up …
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Every Dealership Needs This Product Ft. Matthew Davis, CMO at TradePending
21:41
21:41
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21:41🚗 Every Dealership NEEDS This Product! 💡 Why isn’t EVERY dealership using TradePending? Host Shasta Haddock sits down with Matthew Davis, CMO of TradePending, to discuss why this game-changing software is reshaping automotive sales and service. 🚀 In this episode: ✅ What makes TradePending an essential tool for dealerships? ✅ How their latest acquis…
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Is Your Money Spent at the Dealership Earning You Rewards? With Jacob Zachs, Founder of Fasten
16:23
16:23
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16:23💰 Earn Rewards at Your Dealership? | Jacob Zachs & Sean Hopper on Fasten’s Game-Changer! 🚘 Is your money at the dealership working for you? Imagine earning rewards every time you service or buy a car! Jacob Zachs, Founder & CEO of Fasten, and Sean Hopper, Head of Business Development, join host Shasta Haddock to discuss how Fasten is revolutionizin…
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Why Vincue Is on Every Dealer’s Radar! | Angela Rizzo on Innovation & What’s Next
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17:10
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17:10📢 "The companies that win are the ones that deliver the right info in fewer steps!" — Angela Rizzo on Vincue’s game-changing approach. In this episode, Angela Rizzo, CMO of Vincue, joins host Shasta Haddock to discuss how Vincue is revolutionizing dealership operations with cutting-edge tools, dealer-driven innovation, and a focus on efficiency and…
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Revolutionizing Insurance Verification! | Modives’ Scott Trainor & Justin Silver on Check MyDriver
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21:15
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21:15In this episode, Scott Trainor & Justin Silver of Modives join host Shasta Haddock to discuss how Check MyDriver is revolutionizing insurance verification for dealerships and how authentic relationships drive industry success. ✅ How Check MyDriver by Modives is changing insurance verification for dealers 🛡️ ✅ The roller coaster ride of the automoti…
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From Super Bowl Champ to Auto Industry Leader! | Frank Zombo on AHX, B2B, & Sales Success
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18:31
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18:31📢 "Saving time, saving money— dealers move cars faster with transparency." — Frank Zombo on revolutionizing auto logistics! In this exciting episode, Frank Zombo, VP of Sales at Auto Hauler Exchange (AHX) and Super Bowl Champion, joins host Shasta Haddock to discuss his journey from the NFL to automotive logistics and how AHX is transforming the in…
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Owning Your Data & Building Stronger Dealerships | Kyra Miller on NADA Vault & Fixed Ops Success
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14:13
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14:13📢 "Owning your data gives you flexibility and the power to grow." — The future of dealership success starts here! In this episode, Kyra Miller, Fixed Operations Performance Manager at Thomas Automotive, joins host Shasta Haddock to discuss: ✅ How Thomas Automotive is leveraging NADA Vault to collect & own their data 📊 ✅ Why data flexibility & stron…
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From Anonymous to Industry Leader: Car Dealership Guy’s Big Year! | Yossi Levi on NADA, Growth & 2025
21:21
21:21
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21:21In this exciting episode, Yossi Levi, founder of Car Dealership Guy, joins host Shasta Haddock to reflect on his game-changing year since revealing his identity at NADA 2024 and discuss what’s next for 2025. 🚀 ✅ The journey to NADA & why 2024 was a milestone year ✅ What happened after revealing his identity ✅ The importance of knowing your strength…
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Scale or Exit? The Future of Car Dealerships in 2025 | Glenn Lundy on Growth, Data & Survival
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25:00📢 "Dealers should get in the game or plan their exit strategy." — A wake-up call for the automotive industry! In this powerful episode, Glenn Lundy joins hosts Shasta Haddock & Michelle Phelps to discuss the high-stakes future of car dealerships in 2025. 🚀 ✅ The tough reality of 2024 and why dealers must scale—FAST ✅ Glenn’s partnership experience—…
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The Power of Clean Data in Automotive | Stephen Cottrell & Mike Stanton | NADA Vault & Industry Resilience
23:02
23:02
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23:02📢 "If the data doesn’t move the way it should, it holds us back." — A bold statement that defines the future of the automotive industry! In this episode, Stephen Cottrell (Founder & CEO of Authenticom) and Mike Stanton (President & CEO of NADA) join host Shasta Haddock to discuss: ✅ How the automotive industry showed resilience despite challenges, …
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Mike Dorazio is a self-made entrepreneur, husband and father of 5. He has spent the past 35 years advancing his career and building his brand within the Automotive Industry. He started his Sales journey in Altoona, PA and worked his way up to becoming a Sales Manager, Finance Manager, General Manager and eventually a partner in a small Ford Store. …
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Is your data doing you dirty?! Ft. Sleiman Serhan
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18:08
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18:08In this episode of Chicks in Charge, we’re excited to have Sleiman Serhan join us. Sleiman leads the Automotive division at Inmar, transitioning from a finance and hedge fund background to automotive leadership. A CFA charterholder with a Masters in Quantitative Management and Business Analytics from Duke Fuqua, he joined Inmar's Automotive team in…
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How To Be Street Smarts About Acquisition ft. Darrell Steed
44:58
44:58
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44:58In this episode of the Chicks in Charge podcast, we are joined by Darrell Steed, a seasoned innovator and consultant in automotive dealership strategies. With over two decades of experience in the industry, Darrell has seen the challenges dealerships face and founded Smartwolf Consulting to provide transformative, sustainable solutions that break t…
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Crowning Achievement: How To Drive Community and Business Excellence Ft. Erielle Gabay
25:58
25:58
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25:58In this episode of the Chicks in Charge podcast, we’re thrilled to welcome Erielle Gabay, a true Houstonian with a heart as big as Texas. Erielle brings style, passion, and purpose to everything she does—from her role as Marketing and BDC Manager at Mercedes-Benz of Sugar Land to her unwavering advocacy for women’s empowerment, animal rights, and d…
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The App That Is Changing The Game In Automotive
42:29
42:29
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42:29Robin Wilson is a successful entrepreneur and founder of SCP Agency and Epic BDC and now SOCIAL GRENADE. She has been serving the automotive community since 2013, offering innovative solutions and delivering outstanding results. With a passion for the industry and a drive to succeed, Robin has established herself as a leader in the field. Now intro…
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Drive Up To 30% More Revenue To Your Service Department ft. Kendra Southern
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37:04In this episode of the Chicks in Charge podcast, we sit down with Kendra Southern, Fleet Services Manager at Big Star Ford and a seasoned professional with 27 years in the vehicle service industry. Kendra’s journey from service technician to service director—and now to fleet services leader—showcases her exceptional ability to drive growth and inno…
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In this TEDx Southlake edition of the Chicks in Charge podcast, we’re joined by Justin Atherton, a seasoned law enforcement professional turned leadership and communication expert. With nearly two decades of experience as a detective, SWAT breacher, patrol sergeant, and training lieutenant, Justin brings a unique perspective on uncovering truths an…
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In this special TEDx Southlake edition of the Chicks in Charge podcast, we’re thrilled to welcome back the inspiring Kaylee Jewert—this time as a 13-year-old TEDx speaker! Kaylee's achievements in leadership, entrepreneurship, and public speaking are nothing short of remarkable. From winning a Gold Medal in Leadership Skills with the Colorado State…
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In this inspiring episode of the Chicks In Charge podcast, we’re thrilled to welcome Kerri Wise, Chief Marketing Officer at AutoFi and a true trailblazer in the automotive industry. With a 25-year career spanning major brands like TrueCar, Edmunds, and J.D. Power, Kerri brings a wealth of insight into automotive sales and financing, digital transfo…
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The Higher You Rise, The More Doors You Open For The Ladies Behind You ft. Becky Squyres
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30:02In this episode, we sit down with Becky Squyres, the dynamic National Director of Sales at Dealer Blue Sky. With over a decade of experience in sales leadership, Becky has consistently driven innovation and success for dealerships through cutting-edge marketing solutions and proprietary technology. As a champion for women in the automotive industry…
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In this episode, we’re joined by Dana Nusbaum, an Account Executive at Cherokee Media Group with over a decade of experience in the automotive remarketing industry. Dana has been helping clients strategically target their marketing messages and elevate their branding across the automotive sector since 2021. Starting her career at IAA Wilmington, Da…
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The Dealership Accountability System ft. Kim Baker
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39:14In this episode, we sit down with Kim Baker, an automotive industry veteran whose career spans over two decades of leadership and success. Kim started his journey in sales at a Chevrolet, Buick, Pontiac, and Oldsmobile franchise in 1998, quickly rising through the ranks. By 2002, he was promoted to the Finance and Insurance department, where he man…
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In this episode, the Chicks In Charge chat with Stacey Ellison, a seasoned professional with over 15 years of experience in the retail automotive sector. Stacey’s journey through the industry has seen her excel in various roles, from selling cars and building award winning Internet Sales Departments to working as a service advisor and transitioning…
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Breaking The Mold of Mediocrity Ft. Joe Cala
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48:10In this episode, we sit down with Joe Cala, a veteran in the automotive industry with over 25 years of experience in sales training and consulting. Known for his infectious positivity and strategic sales insights, Joe has played a pivotal role in shaping successful automotive training platforms that continue to empower thousands of sales profession…
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Trinity's Journey: Navigating Medical Challenges, Dreams, and Resilience
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32:19In a special episode of "Chicks In Charge," Robin takes over the mic to interview a very special guest —Trinity, the 10-year-old daughter of Jess, who is one-half of the dynamic duo behind the podcast. Jess, who juggles her role as the CMSO at Epic BDC and SCP Agency, has faced the challenges of being a C-suite executive while navigating the comple…
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Shattering Glass Ceilings ft. Brooklynne Morse
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21:36
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21:36On this episode, we sit down with Brooklynne Morse, a rising star in the automotive industry. Brooklynne's journey began at the Pennsylvania College of Technology, where she excelled in the Honda PACT program, graduating on the dean's list with 100% of her self-studies completed. Her dedication paid off in January 2020 when she became a certified H…
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Outsourcing vs. In House BDC: The Great Debate
1:03:06
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1:03:06With 15 years of Automotive and technology leadership, David has an accomplished career in building and sustaining revenue, having led sales teams at various high volume Automotive dealerships as well as organizations such as ServiceMaster and tech start up Rodo. Patrick O’Brien is an experienced automotive professional with 27 years in the industr…
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Back To The Basics Of Leadership: Own Your Own Growth ft. Fleming Ford
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38:33In this episode of "Chicks In Charge," we are excited to welcome Fleming Ford, NCM's Director of Business Talent Solutions. Fleming is responsible for designing and implementing leadership development and executive coaching programs that equip progressive leaders with the tools, models, mindsets, and people strategies to recruit, grow, and retain h…
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In this episode of "Chicks In Charge," we are thrilled to welcome Lyamen Savy, a distinguished entrepreneur and digital marketing expert with over 20 years of experience. As the CEO and Founder of Blabber, a groundbreaking referral marketing software designed for companies with sales teams, Lyamen is transforming the way businesses leverage word-of…
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