Why Teams Training Fails—and What Actually Works
In this fast-paced follow-up episode, Annie Rynd dives deeper into why traditional Microsoft Teams training often falls flat—and what leaders can do instead. With Copilot AI now amplifying the need for clean, collaborative environments, Annie explains why Teams success hinges on more than just knowing where to click. She outlines the four essential steps every organization must follow: customizing the Teams site to match real work processes, orienting the team with purpose, setting clear expectations for usage, and modeling the behavior as a leader. Without all four, your rollout is likely to stall.

From Training to Transformation
This episode reframes Teams adoption as a cultural shift, not a software tutorial. Annie shares how intuitive design and mindset-driven orientation can help employees naturally embrace Teams, even those less tech-savvy. She introduces the “O” module of the OMG System—Organize—which guides leaders through customizing Teams sites and delivering effective orientation using a ready-made video and manager’s guide. Whether you’re struggling to get traction or just starting out, this episode offers a tactical roadmap to turn your Teams environment into a high-functioning hub for collaboration and information management.

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