Rolling out Microsoft Teams isn’t just about setting up a site — it’s about getting everyone on board. In this episode, we tackle the biggest roadblock after customization: resistance to change. Even the most well-designed Teams site can flop if some team members refuse to use it. Drawing from real-world examples, we explore why reluctance happens and how it impacts productivity, communication, and morale.

The fix isn’t more features — it’s leadership. When Teams is optional, confusion and chaos reign. This episode shows you how to set clear expectations, guide your team through the transition, and make Teams the standard for collaboration. With the right approach, you’ll turn holdouts into participants, streamline workflows, and create a culture that embraces progress. Tune in to learn how to lead change and make your Teams rollout a success.