HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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In this episode of the First Call Close Podcast, we dive deep into what it really takes to build, manage, and scale a high-performing call center — one that sets quality leads, drives sales, and fuels company growth.
Host Jeff Gear, CEO of Revamp Companies, is joined by Briana from Fence & Deck and Teal from Concrete Coatings to break down the systems, training, and culture that make their teams some of the most efficient in the home improvement industry.
11 episodes