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Content provided by Branka Injac Misic and Laura Luck, Branka Injac Misic, and Laura Luck. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Branka Injac Misic and Laura Luck, Branka Injac Misic, and Laura Luck or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
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S2. E1. - Collaboration in a CX / UX role

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Manage episode 316598798 series 3184746
Content provided by Branka Injac Misic and Laura Luck, Branka Injac Misic, and Laura Luck. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Branka Injac Misic and Laura Luck, Branka Injac Misic, and Laura Luck or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Yay! We're back! We had a short hiatus, but season 2 is here with a bang. This week we're talkin' bout Collaboration: how to work with different departments towards a goal. In this episode, we'll cover: How to start relationship-building (especially if you're remote!) • What kinds of departments we should be speaking with • How to set up regular communication • What roadblocks you might come up against • Why collaboration is especially important if you're working in customer comms Links to recommendations: • The day-to-day life of this UX writer at Capital One - https://medium.com/capitalonedesign/how-i-work-as-a-ux-writer-2b4312b01fa0 • User Guiding tool for putting together user guides within products – https://userguiding.com/ • The event Branka went to by 2aT - http://2atstartup.com.au/ • Girl Friday IP - https://www.girlfridayip.com/
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25 episodes

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Manage episode 316598798 series 3184746
Content provided by Branka Injac Misic and Laura Luck, Branka Injac Misic, and Laura Luck. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Branka Injac Misic and Laura Luck, Branka Injac Misic, and Laura Luck or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Yay! We're back! We had a short hiatus, but season 2 is here with a bang. This week we're talkin' bout Collaboration: how to work with different departments towards a goal. In this episode, we'll cover: How to start relationship-building (especially if you're remote!) • What kinds of departments we should be speaking with • How to set up regular communication • What roadblocks you might come up against • Why collaboration is especially important if you're working in customer comms Links to recommendations: • The day-to-day life of this UX writer at Capital One - https://medium.com/capitalonedesign/how-i-work-as-a-ux-writer-2b4312b01fa0 • User Guiding tool for putting together user guides within products – https://userguiding.com/ • The event Branka went to by 2aT - http://2atstartup.com.au/ • Girl Friday IP - https://www.girlfridayip.com/
  continue reading

25 episodes

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