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The Unshakeables podcast from Chase for Business and iHeartMedia's Ruby Studio dives into the unbelievable “What are we gonna do now?” moments that changed everything for small business owners. From mom-and-pop coffee shops to auto-detailing garages, every small business owner knows that the journey is full of the unexpected. A single make-or-break experience can change the course of your business forever. Those who stand firm in their resolve have a special name. We call them The Unshakeabl ...
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In this episode, we discuss the findings of the Post Office Horizon IT Inquiry’s first report, including lessons for other companies around culture and values. We also explore ICAEW’s latest research into mid-tier practices, covering the key drivers of growth and the biggest challenges ahead.
Philippa Lamb is joined in the studio by Peter van Veen, ICAEW Director of Corporate Governance and Stewardship; and Sarah Ghaffari, ICAEW Director of Communities, Business and Practice.
Time codes
- 00:39 Inside the Post Office Inquiry
- 22:29 New mid-tier research
Links
- ICAEW event: Post Office treatment and abuse of Sub Post Masters: https://events.icaew.com/pd/31471/follow-up-post-office-treatment-and-abuse-of
- ICAEW: Evolution of mid-tier accountancy firms: https://www.icaew.com/technical/practice-resources/evolution-of-mid-tier-accountancy-firms
Host
Philippa Lamb
Guests
- Peter van Veen, Director, Corporate Governance and Stewardship, ICAEW
- Sarah Ghaffari, Director, Communities, Business and Practice, ICAEW
Producer
Natalie Chisholm
Episode first published: 22 July 2025
Podcast recorded: 15 July 2025
120 episodes
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