Hey everyone, today I’m joined by Juliana Marulanda.

Juliana is the founder of ScaleTime and a sharp operator known for turning chaotic agencies into clean-running, profit-generating machines. She’s worked with over 1,500 digital agencies, helping them scale without burning out their teams—or themselves.

I brought Juliana on because many agency problems aren’t marketing or sales issues—they’re operational ones in disguise. If your data’s messy, your onboarding sucks, or your project timelines keep slipping, you're leaving serious money on the table. She breaks down how to fix that.

In this episode, we discuss:

• How your data is a process—and why “dirty data” breaks your decision-making
• How to figure out which numbers really matter at your stage
• The “House of Management” model to align metrics across your team
• and more…

You can find Juliana on LinkedIn or at scaletime.co/scalemap to grab her free 360° operations heatmap for agencies.

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No one was asking for another community. But I've made one anyway.

So what's different?

The Dynamic Agency Community is designed around access rather than content.

Access to peers who've done it before.

Access to experts who've designed solutions.

Access to resources that have been battle-tested.

And right now, the price for founding members is only $97/year.

Join today so your agency has immediate access to everything you need to grow.

You can join at DynamicAgency.Community.

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Hiring in the agency world is rough. Most job posting sites get you lots of applicants, but with their “easy applying” options, most of those are unqualified. And worse, they don’t understand what it’s like working at an agency.

This is why I created the Agency Job Hub. You can post your positions for free to find applicants looking specifically for agency work, and we already have a growing list of candidates who’ll be notified as soon as you post.

You can list your open positions for free at AgencyJobHub.com.

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Our friends at Parakeeto have a powerful resource that dives into everything you need to know about agency profitability.

This is a must-have for agency owners and operators.

Get the Agency Profit Toolkit for free now!

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Subscribe to the Agency Forward blog on Substack.

We have weekly blog content with practical advice to help you advance your agency.

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Want to level up your agency? Get the Dynamic Offers Email Mini-Course

Explore the 5 of the most common challenges agencies face in today's market.

We're talking about the challenges that lead to no prospects, no recurring revenue, and nothing for people to buy from you.

It's worth reading just for the ideas alone.

5 emails. 5 challenges. 5 strategies to fix them.

Get it at DynamicAgencyCourse.com.

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And if you're ready for 1-on-1 help to create some mind-blowing offers for your agency, visit DynamicAgencyOS.com to schedule a free consultation. Running an agency is tough, but you don't need to go it alone.