Automating Invoice Chasing with AI
Manage episode 488020854 series 3660582
"Just ask Dave send him a text"
In this episode of the AI Voice Bot Podcast, host Dave—an expert with over 20 years in voice and AI voice bot technology—dives into how businesses are reclaiming lost time and improving customer service by automating one of the most dreaded tasks: chasing unpaid invoices.
Businesses spend over 500 hours a year on this repetitive task, draining not only productivity but employee morale. But AI voice bots are stepping in to change that. These aren't spammy robocalls—today’s AI bots are deeply integrated with business systems like Salesforce and HubSpot, capable of natural, context-rich conversations that adapt based on a customer’s tone and history.
Dave shares a real-world example: a mid-sized accounting firm cut their collections call time by 41% and boosted payment rates by 62% in just two months after adopting an AI voice bot. Staff were redeployed to higher-value tasks, and customer satisfaction actually improved.
Security is also a key concern, and the bots use encrypted APIs, strict access control, and full compliance with data regulations. Conversations are logged and transcribed with attention to privacy. If a bot senses confusion or frustration, it escalates to a human agent or schedules a callback—seamlessly.
The episode ends with a look at the future. These bots are democratizing access to enterprise-grade communication tools for small businesses. They’re not here to replace people—but to handle the repetitive stuff so humans can focus on what matters most: building relationships and solving complex problems.
Key Takeaway:
AI voice bots are transforming the way businesses handle routine communication, especially invoice collections—saving time, reducing costs, and improving both employee experience and customer satisfaction.
📣 Get in Touch
Got a question about voice bots? Want to collaborate or see how they can work for your business? I’d love to connect.
- 🌐 Website: ai-voice.ai
- 📞 Book a Call: Schedule a 30-min chat
- 🔗 LinkedIn: Dave
- 💬 Text "Just ask Dave"
30 episodes