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Welcome to the AI Voice Bot Podcast with Dave, a seasoned expert in voice technology. In this episode, we explore how Tokyo is revolutionising tourism with “Mika,” an AI voice assistant that offers multilingual, culturally aware guidance to visitors. Tourists can access Mika via QR codes, local numbers, or kiosks, receiving real-time help, local insights, and etiquette tips—all powered by advanced natural language processing.

Mika isn't replacing human guides; she's enhancing them by handling basic inquiries, allowing human experts to focus on deeper, more personalised experiences. The impact is clear: tourist satisfaction is up 27%, and help desk calls are down 41%. Local businesses are also seeing a boost in foot traffic.

The technology is expanding to Kyoto and Mt. Fuji, each customised to fit local needs, and it’s built in collaboration with local communities. The future looks even broader—potential uses include helping international students, business travellers, and new residents integrate more easily.

This episode highlights how AI isn’t just improving convenience—it’s creating meaningful, culturally respectful interactions. Follow, share, or rate the show, and if there’s a topic you’d love covered—just ask Dave.

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