Share
Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
…
continue reading
From Pane to Platform: Minimizing Tool Switching by Leveraging a Single Platform with Syncro | EP132
Manage episode 509296888 series 3530204
Content provided by Justin Esgar and Eric Anthony, Justin Esgar, and Eric Anthony. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Justin Esgar and Eric Anthony, Justin Esgar, and Eric Anthony or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
What if the secret to scaling your MSP was hiding in your stack?
In this episode of All Things MSP, Justin Esgar and Eric Anthony are joined by Kristen Costagliola, CTO of Syncro, to explore how consolidation and automation are reshaping the future of Managed IT Services. Kristen pulls back the curtain on Syncro’s “single platform” approach, including how they're blending PSA, RMM, M365 Management, and Cloud Backup into one seamless experience.
Discover why most MSPs waste critical hours switching between tools—and how Syncro aims to eliminate that friction. Kristen also drops major insights into Microsoft Secure Score, why configuration backup matters more than you think, and how MSPs can finally show the value of automation to clients who only call when things break.
Whether you’re tired of “single pane of glass” buzzwords or you're trying to cut ticket resolution time, this episode delivers practical ideas you can act on today.
🎯 Topics Covered:
- Real-world benefits of consolidating PSA + RMM + M365 tools
- Why MSPs struggle to show client value
- Debunking the Microsoft Secure Score
- Syncro’s vision for identity-driven RMM
- How to survive the “treadmill” of MSP life
Perfect for: MSP owners, service managers, and technical leads who want to run leaner, smarter, and more profitable IT businesses.
Thanks for Watching!
All Things MSP is a community for managed IT service providers, IT service providers and independent computer repair people who want to grow their businesses and share best practices. From their managed services pricing, business plan or even support automation, we discuss it all. IT service business owners of all types can participate and share business ideas. We also invite IT service vendors who support the channel to participate as well so long as they follow the group rules.
Here is a short list of some of the topics we discuss:
- IT Services Marketing
- IT Services Sales
- IT Services Pricing
- IT Services Contracts & Managed Services Agreements
- Managed Services Automation & Processes
- Managed Services Tools
- Managed IT Services
For more MSP related content please go to our Facebook Page: https://www.facebook.com/allthingsmsp/
And join our private Facebook Group:
https://www.facebook.com/groups/allthingsmsp/
Karl Palachuk’s Book Managed Services in a Month:
https://www.youtube.com/watch?v=HaRGAldHPM8
The opinions and statements by myself or All Things MSP are my own and do not reflect the opinions or positions of Egnyte
#MSP #ManagedServices #ITServices #ITServiceProvider #computerrepair #nosmallcreator
In this episode of All Things MSP, Justin Esgar and Eric Anthony are joined by Kristen Costagliola, CTO of Syncro, to explore how consolidation and automation are reshaping the future of Managed IT Services. Kristen pulls back the curtain on Syncro’s “single platform” approach, including how they're blending PSA, RMM, M365 Management, and Cloud Backup into one seamless experience.
Discover why most MSPs waste critical hours switching between tools—and how Syncro aims to eliminate that friction. Kristen also drops major insights into Microsoft Secure Score, why configuration backup matters more than you think, and how MSPs can finally show the value of automation to clients who only call when things break.
Whether you’re tired of “single pane of glass” buzzwords or you're trying to cut ticket resolution time, this episode delivers practical ideas you can act on today.
🎯 Topics Covered:
- Real-world benefits of consolidating PSA + RMM + M365 tools
- Why MSPs struggle to show client value
- Debunking the Microsoft Secure Score
- Syncro’s vision for identity-driven RMM
- How to survive the “treadmill” of MSP life
Perfect for: MSP owners, service managers, and technical leads who want to run leaner, smarter, and more profitable IT businesses.
Thanks for Watching!
All Things MSP is a community for managed IT service providers, IT service providers and independent computer repair people who want to grow their businesses and share best practices. From their managed services pricing, business plan or even support automation, we discuss it all. IT service business owners of all types can participate and share business ideas. We also invite IT service vendors who support the channel to participate as well so long as they follow the group rules.
Here is a short list of some of the topics we discuss:
- IT Services Marketing
- IT Services Sales
- IT Services Pricing
- IT Services Contracts & Managed Services Agreements
- Managed Services Automation & Processes
- Managed Services Tools
- Managed IT Services
For more MSP related content please go to our Facebook Page: https://www.facebook.com/allthingsmsp/
And join our private Facebook Group:
https://www.facebook.com/groups/allthingsmsp/
Karl Palachuk’s Book Managed Services in a Month:
https://www.youtube.com/watch?v=HaRGAldHPM8
The opinions and statements by myself or All Things MSP are my own and do not reflect the opinions or positions of Egnyte
#MSP #ManagedServices #ITServices #ITServiceProvider #computerrepair #nosmallcreator
134 episodes
))
