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An interview with Christopher Andrews, Drew University’s Associate Professor and Chair of Sociology, and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy. Christopher discusses the impact of self-checkouts on the job market and the economy, as well as customer and retailer psychology. He also gives his expert insights on the question: are self-checkouts a good or a bad thing?

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14 episodes