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Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
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Katy Chandler, the VP of Talent Management at DuraServ, developed an internal credentialing program to train her industry's frontline technicians more efficiently and effectively.
Katy shares how the program evolved to become a talent recruiting and retention tool by creating a visible career path for both new and experienced employees. She reveals the lessons she's learned and the progress made with each new iteration— from creating flexibility for different skill levels and adding new technology to avoiding scope creep, assessing the capability to sustain the program, and achieving stakeholder buy-in and end-user satisfaction.
Resources:
- Katy Chandler on LinkedIn: https://www.linkedin.com/in/katy-chandler
- DuraServ Website: https://duraservcorp.com/
- DuraServ LinkedIn: https://www.linkedin.com/company/duraserv/
100 episodes
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