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HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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Feedback. It's difficult to give, difficult to receive, yet absolutely crucial for continual growth. Nearly 70% of employees feel anxious about receiving feedback, and only 2.6% of colleagues step forward to deliver it when it matters most. When feedback isn’t timely or effective, it directly undermines organisational and individual performance.
This Base Camp episode explores the real impact of feedback and provides tools to turn resistance into growth.
00:00 The Challenge of Feedback
09:18 Defining Feedback and Its Importance
16:43 Personal Experiences with Feedback
23:43 How Feedback Impacts The Brain
29:40 The Role of Social Capital and Psychological Safety
39:24 The Skill of Receiving Feedback
43:07 Offering Perspectives rather than Feedback
44:15 Understanding the First and Second Score
46:05 Curiosity vs. Defensiveness in Feedback Reception
48:20 Mindset Matters: Fixed vs. Growth
49:09 Training Teams to Receive Feedback Effectively
52:10 Normalising Emotional Reactions to Feedback
54:18 The Role of Leaders in Feedback Dynamics
56:58 Shifting Focus: From Giving to Receiving Feedback
01:01:05 Navigating Identity and Attribution in Feedback
01:04:24 Generational Differences in Feedback Reception
01:08:45 Leveraging Technology for Feedback
01:17:46 Combining Frameworks for Effective Feedback Delivery
Show notes
Battling the Demons between our two ears: https://www.buzzsprout.com/2412095/episodes/16124844
Games People Play - Life Positions: https://www.amazon.com.au/Games-People-Play-Psychology-Relationships-ebook/dp/B002RI9IPG
The Second Score: https://www.youtube.com/watch?v=FQNbaKkYk_Q
Contact: corporate-sherpas.au
Chapters
1. Why is feedback hard? (00:00:00)
2. What is feedback? (00:09:18)
3. How does feedback impact the brain? (00:23:43)
4. The role of psychological safety (00:29:40)
5. Receiving feedback is a skills (00:39:24)
6. Understanding the first and second score (00:44:25)
7. Training teams to receive feedback effectively (00:49:09)
8. The role of leaders in feedback dynamics (00:54:48)
9. Generational differences in feedback reception (01:04:24)
10. Leveraging technology for feedback (01:08:45)
11. Combining frameworks for effective feedback delivery (01:17:45)
9 episodes
