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Steven Moy on Evolving Customer Needs & Future Tech

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Manage episode 324130490 series 2809027
Content provided by Bill Staikos. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bill Staikos or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

“I think the next battlefield is the ecosystem; whoever the smart one will follow and build or learn from it.”

Steven Moy, CEO of Barbarian, joins today's episode of Be Customer Led. Barbarian is an agency that is obsessively focused on utilizing technology to eliminate friction, leveraging data to fuel new ideas, and harnessing creativity to bring new products and services to life for their customers. Its principal objective is to assist clients in transforming and disrupting their industries. Throughout the episode, Steven shares his expertise and experience with client needs, how they are growing, and how they are influencing new technology.

[01:33] Steven's Journey - Steven relates his tale, which includes numerous twists and turns, and discusses how he believes this journey has provided him with a greater perspective on his current role as CEO.

[22:28] Customer Needs – Customer requirements change and evolve at a breakneck pace. Also, the pandemic has significantly altered and has undoubtedly accelerated that alteration. Steve discusses the important tendencies he observes in those shifts in needs.

[30:51] Digital Convenience and Personalization – Steven provides an overview of his stance on digital convenience and customization to fulfill client needs.

[39:28] Digital Frontiers - Steven talks about the digital horizons that interest him the most.

[15:47] Steven's Inspiration – In response to the episode's final question, Steven shares where he finds inspiration.

Resources:

LinkedIn: linkedin.com/in/stevenmoy/

Website: wearebarbarian.com

Twitter: twitter.com/Steven_P_Moy

  continue reading

51 episodes

Artwork
iconShare
 
Manage episode 324130490 series 2809027
Content provided by Bill Staikos. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bill Staikos or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

“I think the next battlefield is the ecosystem; whoever the smart one will follow and build or learn from it.”

Steven Moy, CEO of Barbarian, joins today's episode of Be Customer Led. Barbarian is an agency that is obsessively focused on utilizing technology to eliminate friction, leveraging data to fuel new ideas, and harnessing creativity to bring new products and services to life for their customers. Its principal objective is to assist clients in transforming and disrupting their industries. Throughout the episode, Steven shares his expertise and experience with client needs, how they are growing, and how they are influencing new technology.

[01:33] Steven's Journey - Steven relates his tale, which includes numerous twists and turns, and discusses how he believes this journey has provided him with a greater perspective on his current role as CEO.

[22:28] Customer Needs – Customer requirements change and evolve at a breakneck pace. Also, the pandemic has significantly altered and has undoubtedly accelerated that alteration. Steve discusses the important tendencies he observes in those shifts in needs.

[30:51] Digital Convenience and Personalization – Steven provides an overview of his stance on digital convenience and customization to fulfill client needs.

[39:28] Digital Frontiers - Steven talks about the digital horizons that interest him the most.

[15:47] Steven's Inspiration – In response to the episode's final question, Steven shares where he finds inspiration.

Resources:

LinkedIn: linkedin.com/in/stevenmoy/

Website: wearebarbarian.com

Twitter: twitter.com/Steven_P_Moy

  continue reading

51 episodes

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