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Technology decisions without a plan feel like guesswork. And when your team is always guessing, momentum stalls, frustration builds, and opportunities slip away.

In this debut episode of Behind the Screens, Tyler Smith and Chris Harp make the case for a better approach: start with a plan. They share how thoughtful technology strategy—done right—gives leaders the clarity to move with confidence, support their teams, and grow without chaos. Along the way, they explore how AI fits into that picture—especially when used to empower people, not replace them.

Watch on YouTube: https://clearit.partners/watchs1ep1

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Chapters

1. Welcome to Behind the Screens (00:00:00)

2. AI in Small Business: Opportunities and Fears (00:02:44)

3. Technology as a Strategic Investment (00:10:15)

4. The Cost of Tech Guesswork (00:14:53)

5. Planning Ahead vs. Fighting Fires (00:25:30)

3 episodes