Manage episode 519149597 series 3655301
We share how a scrappy idea during COVID grew into the 21 Turkey Salute, a community feast that now doubles as our public stress test and private operating system. Service created trust, trust shaped culture, and culture sharpened execution across our jobs.
• origin of the 21 Turkey Salute and early hurdles
• turning a record attempt into a yearly tradition
• how service forged trust and brand equity
• competency through SOPs permits and safety
• reliability discipline and contingency planning
• unselfishness purpose and ethics on display
• recruiting and retention through visible service
• partnerships with churches vendors and city teams
• measuring plates volunteers and improvements
• the one up mindset as a flywheel for growth
Volunteer with us. Come on down, consider joining the team. Anytime between 10 and 12, on the corner of Westmarket Street Mason Ave. Vic will post a link in the comments to get involved.
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Chapters
1. Welcome And Season Milestones (00:00:00)
2. Origin Of The 21 Turkey Salute (00:02:20)
3. From Record Attempt To Community Tradition (00:05:10)
4. How The Event Reshaped Our Culture (00:08:45)
5. Competency And Asking Hard Questions (00:12:20)
6. Permits Logistics And Safety Systems (00:15:30)
7. Reliability Discipline And Consistency (00:19:20)
8. Care Over Publicity And Real Impact (00:23:00)
9. Trust Flywheel And Brand Equity (00:26:10)
10. Recruiting Through Service And Purpose (00:30:00)
11. The SOP Playbook And Operations (00:33:20)
12. Partnerships Scaling And Community Reach (00:36:45)
13. One-Up Mindset And Continuous Improvement (00:39:50)
116 episodes