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HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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In this episode of Better Student Leaders, host Josh Farr speaks with Tim Burdeu, Associate Director of Student Life at RMIT University and Board Director of the Student Experience Network. With more than two decades of experience across Australia, New Zealand and Vietnam, Tim shares how curiosity, adaptive leadership and co-design are reshaping the future of student experience.
Together, they explore:
🌏 Redesigning Us — how the future-ready student-experience professional starts with reflection and adaptability.
🤖 “More Centaur than Cyborg” — how AI can enhance human connection instead of replacing it.
🧠 Human Skills in the Age of AI — why creativity, empathy and emotional intelligence are the new competitive edge.
🎯 Authentic Student Voice & Co-Design — moving from token consultation to genuine partnerships with students.
💡 Curiosity as Leadership — why being comfortable with not knowing is a superpower for leaders in higher education.
💬 Key Quotes
- “Are we protecting the student experience of the past, or acting as the experience architects of the future?”
- “We’ve got to be really careful that we’re not being Blockbuster Video while the rest of the world is on Netflix streaming.”
- “It’s more centaur than cyborg — there’s always got to be a human in the loop. AI can help optimise and speed things up, but it’s about enabling what we’re doing rather than replacing.”
- “We’re seeing the democratization of knowledge — so our real value now is in developing human skills like creativity, connection, and emotional intelligence.”
🎯 Key Takeaways for Listeners
- Redefine student experience as a living system — one that learns and adapts with its people.
- Use AI to free time for human connection and reflection, not replace it.
- Embed authentic student voice through co-design and data-driven insight.
- Model curiosity and adaptive leadership to future-proof teams and programs.
- Remember that purpose and people are the core of any university experience.
🔗 Learn more about Tim’s session at SENCON 2025:
👉 Redesigning Us: What It Takes to Lead Student Experience into the Future
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