In this episode of Beyond Four Walls, Jodie sits down with Elliott Adair — property entrepreneur, business leader, and hands-on operator in the leasehold and asset management space. Elliott has worn multiple hats across his career: founder, director, problem-solver, and trusted partner to those responsible for protecting their buildings and communities.

Together, they dive into what it really takes to run a property management business — the pressures, the people, and the passion that keeps you going. Elliott shares lessons from the realities of scaling a business, navigating compliance and financial risk, working with complex stakeholder groups, and keeping communication human in an industry where tensions can run high.

Whether you’re a managing agent, an RMC director, a leaseholder, or simply someone fascinated by leadership and growth, this conversation will give you ideas, reassurance, and a few sparks of inspiration.

In This Episode

• Elliott’s journey into property and why he chose block & estate management
• The toughest misconceptions about managing agents and industry pressures
• Balancing business ownership with operational delivery
• Modern building safety expectations and what compliance really looks like on the ground
• The role of tech and data in delivering better resident experiences
• Managing difficult conversations with confidence and calm
• Leadership lessons — culture, resilience, and learning from mistakes
• What the next 5 years could hold for the leasehold sector
• Elliott’s personal motivations and what keeps him grounded

Why You Should Listen

Because property management is far more than service charges and inspections — it’s about protecting homes, safeguarding people, and supporting thriving communities. Elliott brings honesty, insight, and a fresh entrepreneurial perspective to an industry that’s changing fast. If you’re trying to make an impact without burning out, this one’s for you.

Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.

I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk

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