In this episode of Beyond the Barcode, Tony Del Cid interviews Mark Fralick, Chief Technology Officer at Softeon. They discuss the evolution of warehouse management systems (WMS), the challenges faced by the industry, and the integration of new technologies such as AI and automation. Mark shares insights on labor availability, the importance of strategic planning, and the pitfalls to avoid when implementing new systems. The conversation also touches on the future of multi-vendor orchestration and the role of generative AI in enhancing operational efficiency.

Beyond the Barcode is a bi-weekly podcast presented by Tompkins Solutions

Our theme music is “A Brief Intermission to Rest the Robots” by Mystery Mammal via the Free Music Archive using a CC BY license.

You can watch a video version of this podcast on YouTube