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Content provided by Samantha Whisnant - Systems Strategist & DFY Agency Owner, Samantha Whisnant - Systems Strategist, and DFY Agency Owner. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Samantha Whisnant - Systems Strategist & DFY Agency Owner, Samantha Whisnant - Systems Strategist, and DFY Agency Owner or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
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The 5 Hidden Tech Gaps Preventing Your Group Program from Scaling [Ep 60]

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Manage episode 459779930 series 3551496
Content provided by Samantha Whisnant - Systems Strategist & DFY Agency Owner, Samantha Whisnant - Systems Strategist, and DFY Agency Owner. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Samantha Whisnant - Systems Strategist & DFY Agency Owner, Samantha Whisnant - Systems Strategist, and DFY Agency Owner or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

In this episode of Beyond the Systems, I discuss the five hidden tech gaps that can hinder the scaling of group programs. I emphasize the importance of having proper systems in place to manage client onboarding, community engagement, scheduling, and client tracking. By addressing these gaps, coaches and service providers can create a more efficient and effective group program experience, ultimately leading to better client satisfaction and business growth.

Takeaways

  • Scaling requires proper systems in place.
  • Many coaches struggle with transitioning from one-on-one to group models.
  • Automation can alleviate administrative burdens.
  • A messy onboarding process can lead to client dissatisfaction.
  • Community management is crucial for group program success.
  • Clear expectations in onboarding can reduce overwhelm.
  • Shared calendars streamline scheduling for group calls.
  • Tracking client progress is essential for scalability.
  • Using the right tools can fill tech gaps effectively.
  • Continuous improvement is key to successful group programs.

Resources from this episode:

Download the tech stack checklist: https://systemswithsam.com/tech-checklist/

Connect with Sam:


  continue reading

85 episodes

Artwork
iconShare
 
Manage episode 459779930 series 3551496
Content provided by Samantha Whisnant - Systems Strategist & DFY Agency Owner, Samantha Whisnant - Systems Strategist, and DFY Agency Owner. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Samantha Whisnant - Systems Strategist & DFY Agency Owner, Samantha Whisnant - Systems Strategist, and DFY Agency Owner or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

In this episode of Beyond the Systems, I discuss the five hidden tech gaps that can hinder the scaling of group programs. I emphasize the importance of having proper systems in place to manage client onboarding, community engagement, scheduling, and client tracking. By addressing these gaps, coaches and service providers can create a more efficient and effective group program experience, ultimately leading to better client satisfaction and business growth.

Takeaways

  • Scaling requires proper systems in place.
  • Many coaches struggle with transitioning from one-on-one to group models.
  • Automation can alleviate administrative burdens.
  • A messy onboarding process can lead to client dissatisfaction.
  • Community management is crucial for group program success.
  • Clear expectations in onboarding can reduce overwhelm.
  • Shared calendars streamline scheduling for group calls.
  • Tracking client progress is essential for scalability.
  • Using the right tools can fill tech gaps effectively.
  • Continuous improvement is key to successful group programs.

Resources from this episode:

Download the tech stack checklist: https://systemswithsam.com/tech-checklist/

Connect with Sam:


  continue reading

85 episodes

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