On this BizBlend episode, host Sana unpacks a practical, no-fluff framework for leading without burning out. Guest Kurt Uhlir (pronounced “Euler”) breaks down servant leadership vs. authoritative leadership and the five non-negotiables he installs in his first 30 days: clear decision rights, no-surprise communication, cross-functional pipelines, using your calendar as strategy, and scoreboards that change behavior—not just dashboards that count activity. We also dig into trauma-aware rituals (trust contracts, healthy dissent), creating raving-fan customers, and where AI workflows actually reduce cycle time and show up on the P&L. If you manage people—or want to manage yourself better—this episode gives you an operating system you can run on Monday morning.

Kurt Uhlir is a growth operator, C-suite leader, and global keynote speaker on servant leadership. He’s scaled companies through hypergrowth, led dozens of acquisitions and exits, and teaches teams how to turn chaos into cadence with simple, behavior-driven systems.

• Servant leadership starts at hiring: people aren’t hired for tasks but to deliver outcomes; your job becomes removing friction so they can deliver.

• Five operating-system anchors for the first 30 days:

  • Decision rights: who decides what—and how that evolves.

  • No-surprise communication to reduce unnecessary emotion.

  • Cross-functional pipelines, especially critical in small teams.

  • Use the calendar as strategy, not a parking lot.

  • Scoreboards that shift behavior, not vanity dashboards.

• Behavior scoreboards > ticket speed: optimize for “problem solved and value realized,” not “ticket closed fast.”

• Build trust contracts: write the behaviors you expect from leaders and teams; invite people to call leaders in when behavior doesn’t match the standard.

• Ritualize healthy dissent: teach how to disagree, ask for gut-checks in 1:1s and meetings, and publicly reward useful pushback.

• Capture on-the-ground insight simply (e.g., voice notes) so frontline signals flow into decisions without CRM drag.

• Create raving fans: price and scope for value delivered, not hours billed; retention and LTV follow.

• Hire for systems thinking, data literacy, and comfort with change; AI shifts roles toward editors, orchestrators, and workflow builders.

• AI earns its seat when it reliably shortens time-to-value and reduces repetitive work; prove impact through reduced cycle times and improved customer outcomes.

Website: kurtuhlir.com
Search: “Kurt Servant Leadership” on Google

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Disclaimer: This video is for educational and informational purposes only. The views expressed are the personal opinions of the guest and do not reflect the views of the host or Healthy Mind By Avik™️. We do not intend to harm, defame, or discredit any person, organization, brand, product, country, or profession mentioned. All third-party media used remain the property of their respective owners and are used under fair use for informational purposes. By watching, you acknowledge and accept this disclaimer.

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