This week, I am featuring a dear repeat guest, Neen James. Neen is a wonderful ball of energy, and I love having her on the show. This time, we chatted about her book that just launched, Exceptional Experiences: Five Luxury Levers to Elevate Every Aspect of Your Business.

During the show, Neen and I chatted about:

• How Neen’s latest book baby came to be
• How the word “luxury” can be misconstrued
• An overview of the five luxury levers and how they lead to exceptional experiences
• Neen’s research on luxury mindset and how you can determine which luxury mindset category you fit
• How this information can be applied to leadership at any level

If you’d like to listen to my chat with Neen, who feels like an old friend at this point, listen in!

Here is more about Neen:

Neen James, MBA, CSP, is a force to be reckoned with in the world of leadership strategy and keynote speaking. As the author of Folding Time, Attention Pays and the forthcoming Exceptional Experiences, Neen inspires leaders and organizations to create extraordinary connections and experiences that drive results and leave lasting impressions. Recently named to the board of the World Luxury Chamber of Commerce, her proprietary research into the luxury mindset —the only study of its kind—sets her apart as a leading expert in delivering world-class client and employee experiences.

Named one of the top leadership speakers by Global Gurus multiple years in a row, Neen’s practical strategies and infectious "Aussie sass" make her a favorite among corporate audiences and meeting planners alike (who often call her the Energizer Bunny). From being a confidante to Fortune 500 CEOs to empowering executive leaders responsible for revenue, Neen is known for her ability to blend actionable insights with an engaging delivery style, helping leaders to achieve greater focus, communications, and influence.