In this episode of Building Better Managers, produced by New Level Work, we dive into one of the most underestimated leadership superpowers: listening.

At a time when hybrid work, constant pings, and AI overload are stealing our attention, truly listening—with focus, curiosity, and empathy—has become a lost art. But it doesn't have to be.

We explore the key techniques and mindset shifts from New Level Work's "Listening Skills Enhanced" training to help managers lead with greater clarity, compassion, and confidence. Whether you're heading into a tough 1:1, navigating team conflict, or just want to create more trust, this episode gives you the tools to transform the way you listen—and lead.

Key Takeaways

• Listening is an active leadership skill—not a passive one.

• The way you listen shapes your team's culture and performance.

• Don't multitask—your attention is your most valuable currency.

• Curiosity and silence are powerful tools for deeper understanding.

• Better listening improves decision-making and strengthens trust.

Learn More:

For leadership coaching, development programs, or AI-enhanced learning tools to support your managers, visit newlevelwork.com.

Like what you hear?

Do you enjoy our show? One of the best ways to help us out is leave a 5-star review on your platform of choice! It's easy - just go here: https://www.newlevelwork.com/review

For more information, please visit the New Level Work website. https://www.newlevelwork.com/category/podcast