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AI and Human Skills For Better Interviews

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Manage episode 479753956 series 3383023
Content provided by International Institute of Business Analysis (IIBA). All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by International Institute of Business Analysis (IIBA) or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

In this episode of Business Analysis Live, SusanMoore is joined by business analysis practitioner, speaker and author, Pamela Paterson for a discussion into how AI and human skills combine to elevate stakeholder interviews. From tactical planning to empathy-driven conversations, discover how AI can be your trusted research assistant, whileyour human skills will help you uncover the “hidden” information in every interview. Pam shares insights from her upcoming book and real-world examples of how business analysts can harness both technology and emotional intelligence to drive better outcomes from their interviews.

Whether you're new to interviewing or a seasoned BA, thisconversation will shift how you approach interviews in an AI-augmented world.

🎙️Episode Highlights

  • What makes an effective stakeholder interview
  • The role of empathy, curiosity, and trust
  • The “Empathy, Appreciation, and Demand”communication stack
  • How to use AI as a research and analysisassistant
  • Prompt engineering as a business analysis skill
  • Transcribing and mining interview data with AI
  • Using AI to generate user stories and test cases
  • The human edge in interpreting emotions and bodylanguage
  • Practicing interview skills using AI
  • The importance of stakeholder rapport andreciprocity

🔗 Resources

Connect with Pamela on LinkedIn

Meet Pamela at an upcoming event!

Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.

If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.

Learn more at ⁠⁠⁠⁠https://www.iiba.org/

#BusinessAnalysis #ArtificialIntelligence #HumanSkills

  continue reading

94 episodes

Artwork
iconShare
 
Manage episode 479753956 series 3383023
Content provided by International Institute of Business Analysis (IIBA). All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by International Institute of Business Analysis (IIBA) or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

In this episode of Business Analysis Live, SusanMoore is joined by business analysis practitioner, speaker and author, Pamela Paterson for a discussion into how AI and human skills combine to elevate stakeholder interviews. From tactical planning to empathy-driven conversations, discover how AI can be your trusted research assistant, whileyour human skills will help you uncover the “hidden” information in every interview. Pam shares insights from her upcoming book and real-world examples of how business analysts can harness both technology and emotional intelligence to drive better outcomes from their interviews.

Whether you're new to interviewing or a seasoned BA, thisconversation will shift how you approach interviews in an AI-augmented world.

🎙️Episode Highlights

  • What makes an effective stakeholder interview
  • The role of empathy, curiosity, and trust
  • The “Empathy, Appreciation, and Demand”communication stack
  • How to use AI as a research and analysisassistant
  • Prompt engineering as a business analysis skill
  • Transcribing and mining interview data with AI
  • Using AI to generate user stories and test cases
  • The human edge in interpreting emotions and bodylanguage
  • Practicing interview skills using AI
  • The importance of stakeholder rapport andreciprocity

🔗 Resources

Connect with Pamela on LinkedIn

Meet Pamela at an upcoming event!

Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.

If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!

The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.

Learn more at ⁠⁠⁠⁠https://www.iiba.org/

#BusinessAnalysis #ArtificialIntelligence #HumanSkills

  continue reading

94 episodes

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