Show Notes:

In this episode of Business Growth Spotlight, host Heidi Schalk, Co-Founder of HLH Growth Solutions, sits down with Clay Malloy, President of DocsInk, for a powerful conversation on the evolution of healthcare technology, whole-person health, and the future of remote patient monitoring (RPM).

Clay shares his deeply personal and unexpected journey from sports marketing to healthcare — a path shaped by the loss of his mother, a passion for improving patient care, and an ambition to fix systemic issues from the outside in. His story sets the foundation for an open discussion about the shortcomings of traditional healthcare delivery and the massive opportunity technology provides to improve chronic care, reduce readmissions, and empower patients.

Heidi and Clay dive into:

What Remote Patient Monitoring Actually Is
RPM allows providers to track chronic conditions through at-home devices, from blood pressure cuffs to biometric wearables, enabling earlier intervention, fewer ER visits, and more control for patients.

The Rise of Wearables and Passive Monitoring
Clay breaks down why everything from Apple Watches to Oura Rings is changing the game, how passive monitoring can reduce patient burden, and what's coming next in AI-driven biometric data collection.

Whole Person Health
Why DocsInk is moving beyond single-condition solutions and toward personalized, lifestyle-informed care plans. Clay highlights the industry's shift toward understanding the entire person, not just symptoms.

AI’s Expanding Role in Healthcare
The two explore how AI is now supporting clinics with patient outreach, device setup, reminders, and clinical recommendations — all designed to reduce workload and improve patient outcomes.

Clay reveals why he chose to lead DocsInk, the company’s commitment to ethical RPM, and how his team is shaping the next evolution of healthcare technology.

This episode blends heartfelt storytelling with forward-looking strategy, offering a unique lens into where the healthcare industry is heading — and why it matters for leaders, innovators, and anyone passionate about better care delivery.

Bio:

I'm a sports marketing guy that ended up in the healthcare space b/c my family was impacted by one bad actor and I was naive enough to think I could change it. It didn't take long to realize how broken the healthcare industry really is.

To connect with our guest, click on the links below:

LinkedIn: https://www.linkedin.com/company/docsink/

Facebook: https://www.facebook.com/DocsInk

X: https://x.com/docsink

Website: https://docsink.com/

Connect with me:

🎁Spotlight to Scale: Spotlight to Scale Blueprint

LinkedIn: https://www.linkedin.com/in/heidischalkcoaching/