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Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
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Tune in to learn about our findings from our third annual Consumer Innovation survey. Bree Basham, Principal and CapTech’s Customer Experience (CX) lead, discusses the key takeaways for brands to consider as we move through 2023.
- Brand loyalty: The race for customer loyalty is tight. How do brands find customers where they are, and best engage them?
- Emerging technologies: How can brands meet customer expectations around AR, VR, and the Metaverse?
- Gen Z: All eyes are on Gen Z, and this consumer group is looking to purchase from companies prioritizing innovation.
Read the full survey findings: 2022 Consumer Innovation Survey
50 episodes
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