The Hidden Cost Of Bad Leadership: Turnover, Burnout, And Missed Growth With Rachel Platt Catalytic Leadership podcast

The Hidden Cost of Bad Leadership: Turnover, Burnout, and Missed Growth With Rachel Platt

2M ago 40:44

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Burnout is not just a personal problem—it's a leadership crisis costing digital agencies millions in lost productivity, team turnover, and stalled growth. In this episode of the Catalytic Leadership Podcast, I sit down with Rachel Platt, founder of PLATTinum Consulting, to expose the hidden costs of poor leadership and the urgent need for a people-first strategy.

Rachel shares why most businesses—especially fast-scaling digital agencies—fail to implement feedback systems, leadership development, or team alignment strategies that actually stick. We unpack the connection between leadership blind spots and high client churn, low retention, and team burnout. If you're struggling to scale your agency or lead a small team through growth, this conversation is packed with insights on building a sustainable workplace culture, creating systems that retain top talent, and avoiding the mistakes that sabotage long-term agency success.

We also dive into the overlooked role of people strategy in mergers and acquisitions, and how ignoring the human side of your business can kill ROI. Whether you're a digital agency owner using GoHighLevel, part of a mastermind group like Seven Figure Agency, or a founder trying to lead through chaos—this episode is a must-listen.
Connect with Rachel Platt

Rachel is active on LinkedIn and always open to conversations around leadership, workplace culture, and strategic people systems. Visit www.PLATTinumconsulting.com or call/text her directly at 301-807-4334 to connect and learn how PLATTinum Consulting can support your team through growth, retention, and sustainable leadership.
Books Mentioned:

Dare to Lead by Brené Brown

Check out our podcast sponsor, Competitive Edge Business Consulting, and book your free discovery call with them today at www.CompEdgeConsulting.com
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Chapters

1. Introduction to Rachel Platt (00:00:00)

2. Rachel's Leadership Development Journey (00:03:22)

3. Understanding True People Strategy (00:06:24)

4. Addressing Burnout in Organizations (00:10:22)

5. People Strategy in M&A Situations (00:19:08)

6. Staying Current as a Leader (00:29:48)

7. Leadership Recommendations and Resources (00:36:26)

8. Episode Closing and Contact Information (00:40:45)

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