Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
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Episode Overview
In this episode CDO Matters, Malcolm Hawker speaks with Gavin Hupp, VP of Technology at United Parks and Resorts, about the balance between long-term planning and short-term adaptability.
Gavin shares how data and AI are used to anticipate guest needs, optimize experiences, and stay resilient amid disruptions like economic shifts and demographic changes.
The conversation also touches on the evolving role of tech leadership, the importance of mentorship, and how data teams can enable agility while staying focused on delivering exceptional customer experiences.
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