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242. Resilience, Honesty & Communication: Leadership Lessons for Change Management with Susana Serrano-Davey

CFO 4.0 - The Future of Finance

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In this episode of CFO 4.0, host Hannah Munro is joined by returning guest Susana Serrano-Davey, seasoned finance leader and leadership mentor, to explore the people side of change. Together, they discuss how leaders can support teams through uncertainty and build a culture of resilience.

In this episode, you’ll learn:

  • Why honesty and transparency are critical in times of change.
  • How to help individuals find motivation and opportunity in transformation.
  • The importance of authentic leadership and believing in the change yourself.
  • Practical strategies for supporting overwhelmed team members.
  • How giving people both choice and voice improves engagement.
  • Tips for effective communication, from quick stand-ups to celebrating progress.

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Chapters

1. Introduction to CFO 4.0 (00:00:00)

2. The Human Side of Technological Change (00:01:35)

3. Building Trust During Change (00:04:35)

4. Finding Your Carrot in Mandated Change (00:09:41)

5. Managing Overwhelmed Team Members (00:17:00)

6. Effective Communication Strategies (00:30:10)

7. Creating a Culture of Change (00:35:40)

252 episodes

#MBA #Careers #Business #Hannah Munro #Accounting #Future Of Finance #Digital Transformation #Leadership #Podcasting Education #CFO #Technology #Industri 4.0