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In this episode of Financial Transformation Live, Hannah Munro and Neil Lynchehaun tackle real-world transformation challenges submitted by finance leaders. Together, they share practical advice, frameworks, and lessons learned from years of hands-on transformation and consulting experience.

💡 Topics covered in this session include:

  • Rethinking requirements gathering – moving away from 1,000-line requirement lists and focusing on outcomes, use cases, and best practices instead of replicating
  • System selection approaches – how to frame your needs, engage vendors effectively, and avoid box-ticking RFP traps.
  • Data migration dilemmas – when to clean data before Go Live, strategies for managing messy supplier and transactional records, and the risks of “garbage in, garbage out.”
  • Simplify before you automate – why tackling root causes and streamlining processes is often more valuable than layering automation on top of inefficiency.
  • Dealing with change fatigue – overcoming eye-rolling resistance to yet another project by contextualising benefits for teams, linking change to day-to-day roles, and building compelling outcomes.
  • Practical controls and safeguards – validation techniques, duplicate supplier detection, and post-implementation clean-up strategies.

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Chapters

1. Introduction to CFO 4.0 (00:00:00)

2. Transformation Troubleshooter Format (00:02:57)

3. Requirements Gathering Simplified (00:04:21)

4. Handling Messy Data During Implementation (00:13:37)

5. Overcoming Change Fatigue (00:28:23)

6. Closing Thoughts and Resources (00:32:03)

253 episodes