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In this Transformation Troubleshooter episode, Hannah Munro and Neil Lynchehaun tackle two real scenarios sent in by finance and operational leaders wrestling with change. They cut through the noise and give practical, experience-led guidance on managing competing priorities, handling resistance and keeping transformation efforts on track.

What the episode covers

  • Why misaligned leadership priorities derail projects
  • How to define ROI early so cost concerns don’t dominate later
  • Ways to balance the natural tension between speed, control and risk
  • How to use stakeholder management, individual conversations and senior sponsorship to regain direction
  • What to do when a team member becomes disruptive during implementation and how to reset the room
  • Practical facilitation tools

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Chapters

1. Welcome And Live Stream Hiccups (00:00:00)

2. Agony Aunt Troubleshooter Format (00:01:02)

3. Scenario One: Leadership Deadlock (00:02:23)

4. Objectives, ROI And Risk Clarity (00:04:20)

5. Lean Lens And Customer Value (00:07:00)

6. Phasing For Quick Wins (00:10:25)

7. Stakeholder Management Tactics (00:12:35)

8. What Transformation Really Means (00:16:10)

9. Scenario Two: The Disruptive User (00:16:52)

10. Reasserting The Why And Top‑And‑Tail (00:19:05)

11. Managing Room Dynamics And Objections (00:22:08)

12. Silent Voting And Root Cause (00:25:45)

13. Inclusion, Tools, And Peer Pressure (00:29:10)

14. Wrap Up, Resources, And Hiring (00:31:55)

15. CTA: Find Your Sage Fit Quiz (00:34:31)

254 episodes