Continuing their conversation with host Pete Tseronis, CGI Federal’s Brad Schoffstall and Donna Seymour talk about how to prepare for future problems. Any modernization project has desired outcomes, but most also have unintended consequences—sometimes unexpected benefits, sometimes counterproductive.

“Future-proofing” requires thinking ahead, anticipating potential developments and preparing to meet them. Brad and Donna share experiences and insights for federal agencies and other organizations as they modernize data and systems.

They also talk about artificial intelligence, robotic process automation (RPA) and workforce development as components in a modernization strategy. A key takeaway: Don’t forget the human factor.
Have feedback or want to contact a CGI expert? You can email us at [email protected].

Producer: Michael Hardy
Engineer: Lexie Floor
Assistant Engineer: Donovan Samuel
Want to watch instead of listening? Find this podcast on our Youtube channel.
Learn more about us at www.cgifederal.com
Related resources
Health Data and CX: Reaching the ideal state by Brad Schoffstall
Part 1 3 Strategies for health data interoperability success by Brad Schoffstall
Part 2 3 practical steps toward health data interoperability by Brad Schoffstall
Data modernization in federal healthcare: 4 things every CIO needs to know four things by Donna Seymour and Ratima Kataria.