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Using Virtual Assistants to support your Chiropractic Office - Justin Lam - Chiro Hustle Podcast 713
Manage episode 517440701 series 3456094
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INTRODUCING JUSTIN LAM
In this eye-opening episode of the Chiro Hustle Podcast, host James Chester sits down with Justin Lam, the founder of Cool Blue VA, to unpack how Virtual Assistants are becoming game-changers for chiropractic offices across the country. With a rich background in healthcare operations and a passion for solving real-world inefficiencies, Justin shares how VAs can free up time, reduce burnout, and streamline the business side of running a practice.
This conversation isn’t just about outsourcing tasks. It’s about reclaiming your freedom. Whether it's missed calls, overloaded admin work, or losing precious time with your family, Justin offers real, tactical solutions that any chiropractor can use to take back control.
HIGHLIGHTS
● Justin shares his personal story of becoming a chiropractic believer after a back injury left him bedridden in Cabo San Lucas.
● The mission behind Cool Blue VA: help chiropractors reclaim 32 hours a week so they can focus on adjusting, not admin.
● Most requested tasks for VAs: phone answering, insurance verification, charting/scribing, and customer service.
● The shocking stat: One client was missing 50% of incoming calls before working with Cool Blue VA.
● VAs from the Philippines are not only highly trained and HIPAA-certified, but their lives are transformed through meaningful work.
● The two-week free trial: 80 hours of complimentary VA service to ensure the right fit.
● Why small practices and single practitioners benefit most from VA support.
ABOUT
Justin Lam, ABAAHP, FMNM is a board-certified Anti-aging Health Practitioner and international best-selling author. He is the operations force behind Cool Blue VA and a passionate advocate for helping healthcare providers maximize their time and profitability through virtual staffing solutions.
FINAL TAKEAWAY
Running a successful chiropractic office doesn’t have to mean sacrificing your time, family, or sanity. With the right systems and support, you can get back to what you love: helping people heal.
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