The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
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Goodlife Fitness’ Journey of Innovation, Flexibility, and Cutting-Edge Technology
Manage episode 447667370 series 1458176
Content provided by CIO Talk Network and CIO Talk Network - CTN. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CIO Talk Network and CIO Talk Network - CTN or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Picture a thriving company, GoodLife Fitness, grappling with outdated support systems that couldn’t keep up with rising customer expectations. They faced long response times, frustrated clients, and a support team bogged down by inefficient processes. Realizing the urgent need for change, GoodLife Fitness partnered with Freshworks and utilized Freshservice, leveraging AWS’s robust cloud infrastructure to embark on a transformative journey.
Through close collaboration with their partners, GoodLife Fitness tackled their challenges head-on. How did they integrate cutting-edge technology, flexibility, and innovation to identify and overcome key pain points? What steps were crucial in transforming their service delivery, boosting employee satisfaction, and setting a new standard for excellence?
Guest: David Flesh, Vice President of Product Marketing, Freshworks
Guest Bio: https://www.ciotalknetwork.com/contributor/david-flesh/
Guest: Robert Vermeersch, Manager of Help Desk Support, GoodLife Fitness
Guest Bio: https://www.ciotalknetwork.com/contributor/robert-vermeersch/
More on this Episode: https://www.ciotalknetwork.com/goodlife-fitness-journey-of-innovation-flexibility-and-cutting-edge-technology/
More on Innovation: https://www.ciotalknetwork.com/topics/innovation/
Visit CIO Talk Network Website: https://www.ciotalknetwork.com/
Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/
Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/
832 episodes
Share
Manage episode 447667370 series 1458176
Content provided by CIO Talk Network and CIO Talk Network - CTN. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CIO Talk Network and CIO Talk Network - CTN or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Picture a thriving company, GoodLife Fitness, grappling with outdated support systems that couldn’t keep up with rising customer expectations. They faced long response times, frustrated clients, and a support team bogged down by inefficient processes. Realizing the urgent need for change, GoodLife Fitness partnered with Freshworks and utilized Freshservice, leveraging AWS’s robust cloud infrastructure to embark on a transformative journey.
Through close collaboration with their partners, GoodLife Fitness tackled their challenges head-on. How did they integrate cutting-edge technology, flexibility, and innovation to identify and overcome key pain points? What steps were crucial in transforming their service delivery, boosting employee satisfaction, and setting a new standard for excellence?
Guest: David Flesh, Vice President of Product Marketing, Freshworks
Guest Bio: https://www.ciotalknetwork.com/contributor/david-flesh/
Guest: Robert Vermeersch, Manager of Help Desk Support, GoodLife Fitness
Guest Bio: https://www.ciotalknetwork.com/contributor/robert-vermeersch/
More on this Episode: https://www.ciotalknetwork.com/goodlife-fitness-journey-of-innovation-flexibility-and-cutting-edge-technology/
More on Innovation: https://www.ciotalknetwork.com/topics/innovation/
Visit CIO Talk Network Website: https://www.ciotalknetwork.com/
Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/
Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/
832 episodes
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Similar to CIO Talk Network Podcast
The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Some Goodness is hosted by Richard Ellis, a seasoned sales leader passionate about inviting top business minds to share their wisdom. Each episode is only 15-20 minutes, perfect for your commute or workout.
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Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
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Download This Show is your weekly guide to the world of media, culture, and technology. From social media to gadgets, streaming services to privacy issues. Each week Rae Johnston and guests take a fun, deep dive into how technology is reshaping our lives.
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continue reading
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continue reading
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