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Ever lose a great cleaner and feel that gut punch? We’ve been there—and we’ve learned that the moment someone exits is also the moment your business can level up. We walk through how to turn departures into practical insight with five targeted exit interview questions, a calm script that protects morale, and a follow-through plan that actually sticks.
We start with the real reasons people leave cleaning jobs: unpredictable schedules, pay that lags behind price increases, micromanaging leads, and silent wins that go unrecognized. Then we show how to fix them. You’ll hear how pay-for-performance can align raises with revenue, how to post schedules on time to cut anxiety, and how small acts of appreciation—like a quick shoutout or a coffee card after a tough job—create loyalty. We also dig into documentation and tools: use a short Google Form, keep Slack or text threads organized, and save records so unemployment claims don’t become guesswork.
Boundaries matter when someone exits. We share a simple, professional line for staff and clients—no gossip, no blame—and explain how to close the loop without naming names: announce the improvement, not the person. You’ll get tips on spotting patterns across exits, protecting your brand in the age of social reviews, and understanding the legal gray zones around non-disparagement so you don’t stumble. The goal is simple: reduce turnover, retain A-players, and build a culture where feedback leads to real change.
If you’re ready to grow smarter, lead stronger, and build a team that lasts, hit play and take notes. And if this helped, subscribe, leave a 5-star review, and share it with a fellow cleaning business owner who’s ready to retain their best people.

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Thanks for tuning in to Cleaning Business Life, the show where we pull back the curtain on what it really takes to start, grow, and scale a thriving cleaning business without burning out.

Every episode is packed with tips, stories, and strategies you can put to work right away—because you deserve a business that works for you, not the other way around.

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Want to go deeper? Join the Maid to Prosper membership inside Klean Freaks University and get access to my library of 55+ courses, live coaching, and the support you need to build your dream business. Visit kleanfreaksuniversity.com to learn more.

Until next time—keep showing up, keep sh...